Course Title: Process and manage optical appliance orders

Part B: Course Detail

Teaching Period: VE 2017

Class Number: 1971

Class Section: SS26

Course Code: OPSC5063C

Course Title: Process and manage optical appliance orders

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4375 - Certificate IV in Optical Dispensing

Course Contact: Jade Cusworth, Timothy Haigh

Course Contact Phone: 03 9925 8382 / 03 9925 4846

Course Contact Email: jade.cusworth@rmit.edu.au / timothy.haigh@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to use specialised optical knowledge to place, check and service orders for spectacle frames and lenses.
 
This unit applies to optical dispensers who work according to prescriptions provided by optometrists or ophthalmologists.
 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTOPD005 Process and manage optical appliance orders

Element:

1. Place optical appliance orders

Performance Criteria:

1.1 Interpret and transpose optical prescriptions

1.2 Identify and follow up on discrepancies

1.3 Complete ordering procedures using correct optical terminology and documentation

1.4 Respond to technical queries about optical appliance orders

Element:

2. Check optical appliance orders

Performance Criteria:

2.1 Verify details of order received against client record

2.2 Organise required equipment and materials

2.3 Check the spectacles on the focimeter to identify and verify powers, axes and centration

2.4 Determine any axis or centring error and apply Australian standards tolerances

2.5 Check lens surface for scratching and aberrations

2.6 Adjust frames to standard alignment and check for strain as appropriate

2.7 Clean spectacles using cleaning agents suited to the material

2.8 Fit appliances from checked orders to client

Element:

4. Maintain equipment

Performance Criteria:

4.1 Clean equipment and attachments in accordance with manufacturer's recommendations and infection control procedures

4.2 Complete routine maintenance procedures on equipment in accordance with manufacturer's requirements

4.3 Store equipment and attachments in accordance with manufacturer's recommendations and organisation policies and procedures

Element:

3. Service optical appliance orders

Performance Criteria:

3.1 Identify maintenance and adjustment requirements for optical appliances

3.2 Make minor repairs and identify when work needs to be referred to specialist frame repairer

3.3 Make standard frame adjustments to optical appliances

3.4 Fit and edge lenses according to scope of own job role and organisation requirements


Learning Outcomes


At the end of this unit students should be able to:

  • Place optical appliance orders
  • Check optical appliance orders
  • Service optical appliance orders
  • Maintain equipment


Details of Learning Activities

A combination of activities will support students learning in this course, such as:


• Face to face and or online lectures to cover theoretical and practical concepts for each topic in the course
• Students will learn to apply their skills and knowledge to work integrated learning (WIL), during simulations and classroom based learning
• Observations of performance in the workplace and industry placement or simulated environment will be a valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics
• Online discussion and activities support you to collaborate with other students in your course and debate and debate and discuss ideas
• Self directed study time to enhance and strengthen your knowledge and understanding of theoretical concepts
• To further facilitate learning, students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform
 

A visit to an Optical Laboratory will be scheduled for Semester 2  (FOR FULL TIME AND TRAINEE STUDENTS ONLY - NOT SPECSAVERS STUDENTS)


Teaching Schedule

Students will be advised of the face to face attendance dates by Specsavers.


Learning Resources

Prescribed Texts


References


Other Resources

  • System for Ophthalmic Dispensing by C Brooks & I Borish
    (Online resource available through Blackboard)
  • Essentials of OphthalmicLens Finishing by Clifford W. Brooks

(Online resource available through Blackboard)

  • Powerpoint summary
  • Additional learning materials available through Learning Hub
  • RMIT Library (www.rmit.edu.au/library)

Students should also make note of the Student Services and Study and Learning Centre that are available to all enrolled students (www.rmit.edu.au/studyandlearningcentre)
 


Overview of Assessment

You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent.
 Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
 You may be assessed by:
• Oral or written questioning
• Oral presentations
• Assignments and projects
• Direct observation of actual work practice
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and/or audio files
• Work-based activities
• Third-party feedback from a work supervisor/employer
 Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic or at a Work Integrated Learning (WIL) placement activity.

 Competency based training requires you to be in attendance in order for assessment to be undertaken.

 Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

 All Assessment tasks should be performed or submitted by their due dates.
 If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.) OR you do attend, but your performance has been affected, you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.
 If due to illness or other unforeseen circumstance, you are unable to submit by the due date (e.g. assignment, report, project etc.):
• you may submit an APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK for an extension of time of up to seven (7) calendar days or less. This must be lodged with the Program Coordinator 1 working day before the original due date. If granted, you will have the opportunity to submit up to 7 days later than the original due date. For advice on this application please visit www.rmit.edu.au/students/assessment/extension or speak to your Program Coordinator.
 Or:
• you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to submit the assessment task more than 7 days after the original due date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.

 You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” http://emedia.rmit.edu.au/learninglab/. All work submitted for assessment must be submitted electronically unless otherwise advised.

 Students must keep a copy of all submitted assessments including electronic copies.
 Harvard style is used for all referencing and for bibliography.
 RMIT University has a strict policy on academic integrity and plagiarism and. Please refer to the website for more information on this policy. www.rmit.edu.au/students/academic-integrity
 If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
 Your rights and responsibilities as a student can be found at http://www1.rmit.edu.au/students/rights-and-responsibilities
 This course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced at www.rmit.edu.au/students/assessment 
 

Credit transfer and RPL 
Credit transfer is available to students who have already completed the same or similar courses. Recognition of prior learning is available to students who have relevant prior skills or experience. Please refer to http://www.rmit.edu.au/browse;ID=8u7jborsx9dy

 

 

 

 

 

 

 

 


Assessment Tasks

1. Written tasks

Case studies

2. Practical tasks

  • Hand skills
  • Repair tasks
  • Focimetry tasks. 

 

3. Evidence log:

A collection of evidence to prove competence, knowledge and skill in a variety of elements and performance criteria across a range of units.

Due dates will be posted in the "Assessment due dates" section.

Please note that you will need to demonstrate competency in all assessment tasks in order to achieve competency for this unit. 


Assessment Matrix

  ASSESSMENT METHODS/TYPES OF EVIDENCE:    

Interview/ Verbal Questioning

Self-Reflections

Assignment/ Project

Case Study or Role Play

Third Party Verification

Workplace Performance

Research or Report

Portfolio of Evidence

Written Tasks

 

 

 

NATIONAL UNIT CODE : HLTOPD005

NATIONAL UNIT NAME :Process and manage optical appliance orders

                                  (Release 1)

RMIT CODE:

 OPSC5063C

Elements

Performance Criteria

Related Assessment Tasks

Assessment Method/

Types of Evidence  

  1.  Place optical appliance orders

 

1.1    Interpret and transpose optical prescriptions

 

Evidence Log

Portfolio of Evidence

1.2   Identify and follow up on discrepancies

Evidence Log

Portfolio of Evidence

1.3   Complete ordering procedures using correct optical terminology and documentation

Evidence Log

Portfolio of Evidence

1.4   Respond to technical queries about optical appliance orders

Evidence Log

Portfolio of Evidence

  1. Check optical appliance orders

2.1.Verify details of order received against client record

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.2.Organise required equipment and materials

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.3.Check the spectacles on the focimeter to identify and verify powers, axes and centration

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.4.Determine any axis or centring error and apply Australian standards tolerances

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.5.Check lens surface for scratching and aberrations

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.6.Adjust frames to standard alignment and check for strain as appropriate

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.7.Clean spectacles using cleaning agents suited to the material

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

2.8.Fit appliances from checked orders to client

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

  1. Service optical appliance orders

3.1   Identify maintenance and adjustment requirements for optical appliances

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

3.2   Make minor repairs and identify when work needs to be referred to specialist frame repairer

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

3.3   Make standard frame adjustments to optical appliances

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

3.4   Fit and edge lenses according to scope of own job role and organisation requirements

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

  1. Maintain equipment

4.1   Clean equipment and attachments in accordance with manufacturer's recommendations and infection control procedures

Evidence Log/

Practical Tasks

Portfolio of Evidence

4.2   Complete routine maintenance procedures on equipment in accordance with manufacturer's requirements

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

4.3   Store equipment and attachments in accordance with manufacturer's recommendations and organisation policies and procedures

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions.

The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including:

automatic edgers

hand edgers

blockers

markers

focimeters (lensmeters)

nylon groover

drill

clavulus

parallel rules

millimetre (PD) rules

frame tools

frames

lenses

adhesive and protection pads/films

formers

frame heater

soldering unit

tint bath

dyes

  • modelling of industry operating conditions, including:

integration of time constraints

integration of problem solving activities

 

 

 

 

 

 

Evidence Log/

Practical Tasks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Portfolio of Evidence/Assignment/Project

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

 

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

Performance Evidence 

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

Evidence Log/

Practical Tasks

Portfolio of Evidence/Assignment/Project

There must be evidence that the candidate has:

  • transposed at least 10 different prescriptions
  • placed orders for all of the following processes and materials and frames

spectacle lens edging

plastic frames

metal frames

nylon (nyl-tag) rimless

tinted lenses

 

  • checked at least 10 different orders using focimeter, other equipment and standard checking processes, including:

calculated minimum size uncut (MSU) using centration chart and by calculation to allow for PD and decentration for prism

identified completed spectacle lens thickness

used problem solving techniques in reducing unwanted vertical and/or horizontal prism and rectifying off-axis lenses

interpreted transmission and absorption data including manufacturer’s transmission curves

corrected neutralisation

determined:
additions
axes
centration
powers
prism

 

 

 

  • edged and fitted lenses, including:

single vision

bifocal and/or progressive

 

  • completed all of the following minor repairs, adjustments and frame part replacements:

repaired and serviced nylon rims

lens insertion

fitted frame

soldered metal frames

replaced:
temples
fronts
pads
screws

 

 

 

 

 

 

 

 

 

 

 

 

Evidence Log/

Practical Tasks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Evidence Log/

Practical Tasks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Portfolio of Evidence/Assignment/Project

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Portfolio of Evidence/Assignment/Project

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role.

 

This includes knowledge of:

  • manufacturer transmission curves and how to interpret them
  • transmission and absorption data and how to interpret
  • nature of vacuum coatings on lenses, including:

absorptive (tinted) coatings

handling, cleaning and care of coatings

manufacturing processes

multiple layer anti-reflection (AR) coatings

single AR coating

surface reflections and ghost images

  • filter and tinted lens processes including:

Australian standards

transmission testing including equipment and instrumentation, equipment limitations and Australian standards

  • properties of lenses:

curve selection and thickness considerations

Australian standards requirements

  • frame measurement systems, including boxing and datum
  • drilled rimless frames including mounts and rimless types and equipment needed
  • scope of metal and plastic frame material including:

heating

manipulation

adjusting

handling

repair

  • standard nylon rims including the equipment needed
  • impact resistant safety lenses including:

advantages and disadvantages

Australian standards for both general purpose and industrial use

evaluation of materials including glass, CR-39 (allyl diglycol carbonate), trivex, higher index plastics, polycarbonate and laminates

impact resistance

  • lens glazing and grooving techniques
  • automatic edging processes including:

machine designs

machine operation

  • edging and fitting techniques for single vision and bifocal/progressive lenses
  • scope of routine maintenance for optical equipment
  • workplace processes for equipment maintenance:

routine checking of equipment

preparation of a maintenance program

encouraging feedback from work colleagues

regular back-ups of data

keeping a log book of detected faults

regular occupational health and safety inspections

checking that repairs have been carried out

  • current and emerging technology used in optical work

 

 

 

 

 

 

 

 

 

 

 

Written Tasks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Written Tasks

 

 

 

 

 

 

 

 

 

 

On-line Assessment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On-line Assessment

 

Foundation Skills

 

 

Core Skills from the Australian Core Skills Framework (ACSF)

  • Reading

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

  • Writing

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

  • Oral Communication

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

  • Numeracy

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

  • Learning

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

Employability Skills from the Core Skills for Work Framework (CFW)

 

 

  1. Navigate the world of work

1a. Manage career and work life

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

1b. Work with roles, rights and protocols

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

  1. Interact with others

2a. Communicate for work

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

2b. Connect and work with  others

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

2c. Recognise and utilize diverse perspectives

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

  1. Get the work done

3a. Plan and organise

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

3b. Make decisions

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

3c. Identify and solve problems

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

3d. Create and innovate

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

3e. Work in a digital world

Evidence Log/

Practical Tasks

 

Portfolio of Evidence/Assignment/Project

 

 

 

 

Other Information

This course guide applies to all Specsavers classes in term VE 2017.

Course Overview: Access Course Overview