Course Title: Respond effectively to behaviours of concern
Part B: Course Detail
Teaching Period: Term2 2016
Course Code: HWSS6123C
Course Title: Respond effectively to behaviours of concern
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C4383 - Certificate IV in Massage Therapy
Course Contact: Joshua Davies
Course Contact Phone: +61 3 9925 4333
Course Contact Email: joshua.davies@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit is not co-delivered
Course Description
This unit of competency describes the skills and knowledge required to respond effectively to behaviours of concern in clients and others
These skills are associated with handling difficult incidents rather than managing ongoing behaviours
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS020 Respond effectively to behaviours of concern |
Element: |
1. Plan response |
Performance Criteria: |
1.1 Identify behaviours of concern in line with work role and organisation policies and procedures 1.2 Identify appropriate response to potential instances of behaviours of concern 1.3 Ensure planned responses to behaviours of concern maximise the availability of other appropriate staff and resources 1.4 Give priority to safety of self and others in responding to behaviours of concern |
Element: |
2. Apply response |
Performance Criteria: |
2.1 Ensure response to instances of behaviours of concern reflect organisation policies and procedures 2.2 Seek assistance as required 2.3 Deal with behaviours of concern promptly, firmly and diplomatically in accordance with organisation policy and procedure 2.4 Use communication effectively to achieve the desired outcomes in responding to behaviours of concern 2.5 Select appropriate strategies to suit particular instances of behaviours of concern |
Element: |
3. Report and review incidents |
Performance Criteria: |
3.1 Report incidents according to organisation policies and procedures 3.2 Review incidents with appropriate staff and offer suggestions appropriate to area of responsibility 3.3 Access and participate in available debriefing mechanisms and associated support and/or development activities 3.4 Seek advice and assistance from legitimate sources as and when appropriate |
Learning Outcomes
Details of Learning Activities
All class learning materials, notes and other key learning resources can be accessed via myRMIT
at www.rmit.edu.au/learninghub.
A combination of activities will support student’s learning in this course, such as:
• Face-to- face &/or online lectures to cover theoretical and practical concepts for each topic in
the course
• Students will learn to apply their skills and knowledge to work integrated learning (WIL) in the
student & clinical practice environment, during simulations and classroom based learning
• Work experience &/or placements observation of performance in the workplace will be a
valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your
ideas and extend your understanding around key concepts within specific topics
• Online discussions and activities to support and collaborate with other students in your course
and debate and discuss ideas
• Utilise and develop critical research and cognitive skills to find credible sources of health
information
• Self-directed study time (eg. readings or activities around theory) to enhance and strengthen
your knowledge and understanding of theoretical concepts
• To further facilitate learning students are strongly encouraged to use a range of communication
tools between themselves and their course instructor as well as between themselves and fellow
students by using the online learning platform
• It is strongly recommended that students partner up with fellow students in order to practice
assessment, treatment and palpation techniques
Teaching Schedule
Respond effectively to behaviours of concern | ||
RMIT Wk |
Date |
Class & Activities |
44 |
28th Oct |
Identify behaviors of concern and plan response |
45 |
4th Nov |
Applying strategies to behaviors of concern |
46 |
11th Nov |
Report and review incidents according to organisational policies |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
This unit is part of an integrated program.
You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
You may be assessed by:
• Oral or written questioning
• Oral presentations
• Assignments and projects
• Direct observation of actual work practice
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and/or audio files
• Work-based activities
• Third-party feedback from a work supervisor/employer
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic or at a Work Integrated Learning (WIL) placement activity.
Competency based training requires you to be in attendance in order for assessment to be undertaken.
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
All Assessment tasks should be performed or submitted by their due dates.
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.) OR you do attend, but your performance has been affected, you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.
If due to illness or other unforeseen circumstance, you are unable to submit by the due date (e.g. assignment, report, project etc.):
• you may submit an APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK for an extension of time of up to seven (7) calendar days or less. This must be lodged with the Program Coordinator 1 working day before the original due date. If granted, you will have the opportunity to submit up to 7 days later than the original due date. For advice on this application please visit www.rmit.edu.au/students/assessment/extension or speak to your Program Coordinator.
Or:
• you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to submit the assessment task more than 7 days after the original due date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.
You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” http://emedia.rmit.edu.au/learninglab/. All work submitted for assessment must be submitted electronically unless otherwise advised.
Students must keep a copy of all submitted assessments including electronic copies.
Harvard style is used for all referencing and for bibliography.
RMIT University has a strict policy on academic integrity and plagiarism and. Please refer to the website for more information on this policy. www.rmit.edu.au/students/academic-integrity
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
Your rights and responsibilities as a student can be found at http://www1.rmit.edu.au/students/rights-and-responsibilities
This course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced at www.rmit.edu.au/students/assessment
Credit transfer and RPL
Credit transfer is available to students who have already completed the same or similar courses. Recognition of prior learning is available to students who have relevant prior skills or experience. Please refer to http://www.rmit.edu.au/browse;ID=8u7jborsx9dy
Assessment Tasks
- Case studies: Due Friday 11th November 2016
You will be required to read through a selection of case studies which reflect different behaviors of concern. You will be required to identify the behavior of concern, demonstrate how to effectively respond to this behavior and report the outcome of this behavior to the appropriate workplace supervisors.
Assessment Matrix
ASSESSMENT METHODS/TYPES OF EVIDENCE:
Interview/ Verbal Questioning |
Self-Reflections |
Assignment/ Project |
Case Study or Role Play |
Third Party Verification |
Workplace Performance |
Research or Report |
Portfolio of Evidence |
Written Tasks
|
Course Overview: Access Course Overview