Course Title: Write complex documents
Part B: Course Detail
Teaching Period: Term2 2019
Course Code: OFFC5310C
Course Title: Write complex documents
School: 650T Vocational Business Education
Campus: City Campus
Program: C4384 - Certificate IV in Marketing and Communication
Course Contact: Julia Makin
Course Contact Phone: +61 3 9925 5175
Course Contact Email: Julia.makin@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBWRT401 Write complex documents |
Element: |
1 Plan documents |
Performance Criteria: |
1.1 Determine the purposes of documents 1.2 Choose appropriate formats for documents 1.3 Establish means of communication 1.4 Determine requirements of documents 1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives 1.6 Develop overview of structure and content of documents |
Element: |
2 Draft text |
Performance Criteria: |
2.1 Review and organise available data, information and knowledge according to proposed structure and content 2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives 2.3 Include graphics as appropriate 2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel 2.5 Draft text according to document requirements and genre 2.6 Use language appropriate to the audience |
Element: |
3 Prepare final text |
Performance Criteria: |
3.1 Review draft text to ensure document objectives are achieved and requirements are met 3.2 Check grammar, spelling and style for accuracy and punctuation 3.3 Ensure draft text is approved by relevant enterprise personnel 3.4 Incorporate revisions in final copy |
Element: |
4 Produce document |
Performance Criteria: |
4.1 Choose basic design elements for documents appropriate to audience and purpose 4.2 Use word processing software to apply basic design elements to text 4.3 Check documents to ensure all requirements are met |
Learning Outcomes
This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
Details of Learning Activities
A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.
The self-paced activities will be delivered through various technology platforms and include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.
The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated/real workplace environment.
We expect you to participate and contribute in all scheduled learning activities.
Teaching Schedule
Course Schedule: Articulate, Present & Debate Ideas, and Write Complex Documents, Semester 2, 2019 | ||
Week commencing |
Topic |
Assessment |
Week 1 |
Introduction to and importance of the unit. |
|
Week 2 |
The art of debating, form assessment groups |
|
Week 3 |
Practice debating in class, articulating, working in teams, body language, non-verbal communication |
|
Week 4 |
In-class Assessment 1 Preparation |
Assessment 2 Part 1 due (submission by Sunday 4th August 11:59PM) Assessment 1 Cover Sheet submission (submission by Sunday 4th August 11:59PM) |
Week 5 |
Assessment 1 - Debate Delivery |
|
Week 6 |
Assessment 1 – Debate Delivery |
|
Week 7 |
Introduction to business writing. |
Assessment 2 Part 2 due (submission by Sunday 25th August 11:59PM) |
Week 8 |
Introduction to Business Writing. Plan documents, draft documents, prepare final text, produce documents. The importance of language. |
|
| Mid semester break 2nd September – 8th September | ||
Week 9 |
Business Letters, emails, cover letters. Job application letters. Writing for the web. Writing in plain English, good grammar and punctuation. |
|
Week 10 |
Role of websites in marketing, website text. Power of persuasion. |
Assessment 2 Part 3 due (submission by Sunday 22nd September 11:59PM |
Week 11 |
LinkedIn Profiles, Summaries and Articles |
|
Week 12 |
Elements of business cases continued, key information and messages, key processes. |
|
Week 13 |
In-class Assessment 3 Preparation |
|
Week 14 |
In-class Assessment 3 Preparation |
Assessment 3 due (submission by 11.59pm Sunday 20th October) |
Week 15 |
Resubmissions week |
|
Week 16 |
Resubmissions week |
|
Week 17 |
Grade Entry |
|
The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete this course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Learning Resources
Prescribed Texts
References
Other Resources
All resources are available on CANVAS.
Overview of Assessment
Assessment Methods
Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of final printed documents
• demonstration of techniques
• observation of presentations
• oral or written questioning to assess knowledge of software applications
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
plan, draft and finalise complex documents that require review and analysis of a range of information sources
use business technology to apply formatting, and incorporate graphics
edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft
apply the enterprise style guide/house style.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
identify the enterprise style guide/house style
outline formatting styles and their impact on formatting, readability and appearance of documents
explain rules and conventions for written English, as defined by general and specialist sources.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Assessment 1: Group Debate (Delivery in Week 5 and 6)
Summary and Purpose of Assessment
Participation in a debate conducted in class on a topic provided to you by your teacher. The purpose of this assessment is to demonstrate your ability to articulate, present and debate an idea. Assessment will be based upon elements such as
- Ability to distil key themes, messages and positions
- Clarity of message
- Effective Communication
- Ability to present ideas.
- How well the debating group can respond to arguments.
- Being able to construct a logical argument and communicate it within a constrained timeframe
Assessment Instructions
What
This is a group assignment, with teams of 3 or 4 members. The size of the teams will be determined by the teacher based on total class size.
The debates will follow a conventional debating format of:
- Introduction
- Argument (in the event of groups of 4 two members will deliver the argument)
- Rebuttal and Conclusion
The affirmative team will begin the debate.
All groups are required to submit an Assessment Cover Sheet to Canvas prior to week 5, with the assessment to be delivered in class during weeks 5 and 6. You will not know what week you are delivering until class during week 5
Assessment 2: Facebook Debates (3 parts) (Due: Part 1-Week 4, Part 2-Week 7, Part 3-Week 10)
Summary and Purpose of Assessment
You will become involved with online debates through social media. You will participate in conversations in the Facebook Group which challenge and explore different concepts and approaches to new ideas. You must participate in 3 debates, and you must comment in each debate to complete this assessment satisfactorily. You must show depth of thought, exhibit reflection upon the arguments and comments of other students in the debate.
You will be assessed on factors such as
- Ability to be critical of ideas without being offensive.
- Respond to questions with well-formed ideas.
- Have confidence in their arguments.
- Have evidence to back up their point of view.
Assessment Instructions
What
To complete this assignment you must comment at least once at each stage of the assessment. Teachers will provide 3 topics of discussion prior to each Pit Stop date for you to make comments on. You must observe courtesy, respect and good conduct when providing their contributions.
Assessment 3: Complex Document Package (Due: Week 14)
Summary and Purpose of Assessment
You will be required to write a range of professional documents. These include:
- LinkedIn Profile Summary.
- Article for publication on LinkedIn Profile.
- C.V.
- Business Email to Client.
- Job Application Letter.
The purpose is for you to prepare documents you can use in real world, professional situations, and to begin to market yourself.
Assessment Instructions
What
You must complete 5 documents, as listed, to be deemed fully competent in this assignment. One of these ‘documents’ requires students to generate a LinkedIn Profile to a minimum standard.
You will be assessed on clarity of writing, on clear spelling and grammar.
You will be assessed on clarity and consistency of message across mediums.
All documents must be submitted for assessment through Canvas. While a LinkedIn Profile is part of this assessment, the profile and article must be submitted through Canvas.
Assessment Matrix
The assessment matrix that maps all the assessments is available on CANVAS
Other Information
Submission Requirements
You should:
- Ensure that you submit assessments on or before the due date.
- Always retain a copy of your assessment tasks. (hard copy and soft copy)
- When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
- Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers.
Late Submission Procedures You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days. More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work Where an extension of greater than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration Resubmissions: If you are found to be unsuccessful (Not satisfactory/Unsatisfactory) in a particular Course Assessment Task you will be allowed one resubmission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible. Adjustments to Assessment In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment Marking Guide (Competency): You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. You will receive feedback on each assessment task that will inform you about your progress and how you are performing. The following grades are available for this course:
| CA | Competency Achieved |
| NYC | Not Yet Competent |
| DNS | Did Not Submit for Assessment |
Course Overview: Access Course Overview