Course Title: Write complex documents
Part B: Course Detail
Teaching Period: Term2 2020
Course Code: OFFC5310C
Course Title: Write complex documents
School: 650T Vocational Business Education
Campus: City Campus
Program: C4384 - Certificate IV in Marketing and Communication
Course Contact: Felicity Burns
Course Contact Phone: +61 3 9925 5486
Course Contact Email: felicity.burns@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBWRT401 Write complex documents |
Element: |
1 Plan documents |
Performance Criteria: |
1.1 Determine the purposes of documents 1.2 Choose appropriate formats for documents 1.3 Establish means of communication 1.4 Determine requirements of documents 1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives 1.6 Develop overview of structure and content of documents |
Element: |
2 Draft text |
Performance Criteria: |
2.1 Review and organise available data, information and knowledge according to proposed structure and content 2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives 2.3 Include graphics as appropriate 2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel 2.5 Draft text according to document requirements and genre 2.6 Use language appropriate to the audience |
Element: |
3 Prepare final text |
Performance Criteria: |
3.1 Review draft text to ensure document objectives are achieved and requirements are met 3.2 Check grammar, spelling and style for accuracy and punctuation 3.3 Ensure draft text is approved by relevant enterprise personnel 3.4 Incorporate revisions in final copy |
Element: |
4 Produce document |
Performance Criteria: |
4.1 Choose basic design elements for documents appropriate to audience and purpose 4.2 Use word processing software to apply basic design elements to text 4.3 Check documents to ensure all requirements are met |
Learning Outcomes
This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
Details of Learning Activities
A range of in class activities, case studies and independent research are included as the learning activities for this course. We expect you to participate and contribute in all scheduled learning activities.
The learning activities will also include group discussion, group problem solving activities and opportunities to practice your skills in a simulated workplace environment.
Teaching Schedule
Course Schedule: Articulate, Present & Debate Ideas, and Write Complex Documents | ||
Week commencing |
Topic |
Assessment |
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Week 1
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Introduction to and importance of the unit. |
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Week 2 |
The art of debating, form assessment groups |
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Week 3
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Practice debating in class, articulating, working in teams, body language, non-verbal communication |
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Week 4 |
In-class Assessment 1 Preparation |
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Week 5
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Assessment 1 - Debate Delivery |
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Week 6 |
Assessment 1 – Debate Delivery |
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Week 7
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Introduction to business writing. |
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Week 8
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Introduction to Business Writing. Plan documents, draft documents, prepare final text, produce documents. The importance of language. |
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31st August |
Mid semester break - 31st August - 6th September
|
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Week 9
|
Business letters, emails, cover letters, job application letters. Writing for the web. Writing in plain English, good grammar and punction. |
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Week 10
|
Role of websites in marketing, website text. Power of persuasion. |
Assessment 2 (submission by Sunday 11:59PM) |
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Week 11
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LinkedIn Profiles, Summaries and Articles Presentations in class for Assessment 2 |
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Week 12
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Elements of business cases continued, key information and messages, key processes. Remainder of presentations for Assessment 2 |
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Week 13
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In class Assessment 3 preparation and in class activities to build skills and reinforce learnings required in assessment 3 |
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Week 14
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In class Assessment 3 preparation and in class activities to build skills and reinforce learnings required in assessment 3 |
Assessment 3 due (submission by 11.59pm Sunday) |
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Week 15
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Summary of key learnings |
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Week 16
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Student reviews and resubmissions as required |
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Week 17
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Resubmissions finalised |
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Learning Resources
Prescribed Texts
References
Other Resources
All resources will be available in Canvas
Overview of Assessment
Assessment Methods
Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of final printed documents
• demonstration of techniques
• observation of presentations
• oral or written questioning to assess knowledge of software applications
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
plan, draft and finalise complex documents that require review and analysis of a range of information sources
use business technology to apply formatting, and incorporate graphics
edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft
apply the enterprise style guide/house style.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
identify the enterprise style guide/house style
outline formatting styles and their impact on formatting, readability and appearance of documents
explain rules and conventions for written English, as defined by general and specialist sources.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
This course is co-assessed and co-delivered with COMM7333C Articulate, Present and Debate Ideas
Assessment 1 - Group Debate
Due: Week 5
This is a group assignment, with teams of 3 or 4 members. The size of the teams will be determined by the teacher based on total class size.
The debates will follow a conventional debating format of:
- Introduction
- Argument (in the event of groups of 4 two members will deliver the argument)
- Rebuttal and Conclusion
Assessment 2: Write & Present a Business Case
Due: Week 9
Students are to prepare a detailed business case for an organisation. The business case must cover key factors such as follows:
- The description of the new proposed range
- The target market for the new range – discuss the demographics and psychographics.
- The competitive edge and reasons why the range will appeal to your target market.
- Proposed selling price, cost structure and expected profit margin per unit
- Projected sales volume and sales dollars in the first three years - financials.
- Marketing collateral and other promotional support that will be provided for the new range.
The assessment is to be completed as a group.
Assessment 3 - Complex Documents Package
Due: Week 14
You will be required to write a range of professional documents. These include:- LinkedIn Profile Summary.
- Article for publication on LinkedIn Profile (based on debate topics).
- C.V.
- Business Email to Client.
- Job Application Letter.
situations, and to begin to market yourself. This is an individual assessment.
Assessment Matrix
The assessment matrix that maps all the assessment is available on CANVAS. It comprises of list of criteria for assessment to demonstrate competency and a rubric that will assess the quality, research and competency achieved for each of the three tasks outline above.
Submission Requirements
You should:
- Ensure that you submit assessments on or before the due date.
- Always retain a copy of your assessment tasks (hard copy and soft copy).
- When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
- Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers.
Other Information
Late Submission Procedures
You are required to submit assessment items and/or ensure performance-based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Where an extension of greater than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration
Resubmissions:
If you are found to be unsuccessful in a Course Assessment Task (or you do not submit/attend) you will be allowed one re-submission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the re-submission.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Grading & re-submissions
Successful re-submissions will contribute a CA (Competency Achieved) result to your overall result for the course.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Final results will be in the following format:
CA Competency Achieved
NYC Not Yet Competent
DNS Did Not Submit for assessment
Course Overview: Access Course Overview