Course Title: Write complex documents
Part B: Course Detail
Teaching Period: Term1 2021
Course Code: OFFC5310C
Course Title: Write complex documents
School: 650T Vocational Business Education
Campus: City Campus
Program: C4384 - Certificate IV in Marketing and Communication
Course Contact: Nick Reynolds
Course Contact Phone: +61 3 9925 0791
Course Contact Email: nick.reynolds@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
MC4A
Federico Viola
MC4B
Marion Camilleri
MC4C
Alain Grossbard
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBWRT401 Write complex documents |
Element: |
1 Plan documents |
Performance Criteria: |
1.1 Determine the purposes of the documents 1.2 Choose appropriate formats for documents 1.3 Establish means of communication 1.4 Determine requirements of documents 1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives 1.6 Develop overview of structure and content of documents |
Element: |
2 Draft text |
Performance Criteria: |
2.1 Review and organise available data, information and knowledge according to proposed structure and content 2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfied document purposes and objectives 2.3 include graphics as appropriate 2.4 identify gaps in required data and information and collect additional material form relevant enterprise personnel 2.5 Daft text according to document requirements and gene 2.6 use language appropriate to the audience |
Element: |
3 Prepare final text |
Performance Criteria: |
3.1 Review daft text to ensure document objectives are achieved and requirements are met 3.2 check grammar spelling and style for accuracy and punctuation 3.3 Ensure daft text is approved by relevant enterprise personnel 3.4 Incorporate revisions in final copy |
Element: |
4 Produce document |
Performance Criteria: |
4.1 Choose basic design elements for documents appropriate to audience and purpose 4.2 Use word processing software to apply basic design elements to text 4.3 Check documents to ensure all requirements are met |
Learning Outcomes
This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
Details of Learning Activities
This course is structures to provide you with the optimum learning experience. A range of learning activities are provided during the semester and are designed to enhance learning and understanding of the topics.
You will participate in a combination of group and individual learning activities. These activities will be provided through classroom work time and additional learning activities will be provided to you to complete outside of the scheduled class time.
A range of in class activities, case studies and independent research is included as the learning activities for this course. We expect you to participate and contribute in all scheduled learning activities.
Teaching Schedule
This is a clustered (co-delivered and co-assessed) course COMM7333C Articulate, present and debate ideas and OFFC5310C Write complex documents.
Course Schedule: Articulate, Present & Debate Ideas, and Write Complex Documents | |||
Week |
Week commencing |
Topic |
Assessment |
1 |
8th February |
Introduction to and importance of the unit. |
|
2 |
15th February |
The art of debating, form assessment groups |
Activity 1 uploaded into Canvas |
3 |
22nd February |
Practice debating in class, articulating, working in teams, body language, non-verbal communication |
|
4 |
1st March |
In-class Assessment 1 Preparation |
Activity 2 uploaded into Canvas. Assessment 1 Part A - submission due by Sunday 11:59pm. |
5 |
8th March |
Assessment 1 Part B - Debate Delivery in class |
|
6 |
15th March |
Assessment 1 Part B – Debate Delivery in class continued |
|
7 |
22nd March |
Introduction to business writing and Assessment 2. |
|
8 |
29th March |
Introduction to Business Writing. Plan documents, draft documents, prepare final text, produce documents. The importance of language. |
Activity 3 uploaded into Canvas |
|
Mid Semester Break 1st April – 7th April
| |||
9 |
12th April |
Business letters, emails, cover letters, job application letters. Writing for the web. Writing in plain English, good grammar and punctuation. |
|
10 |
19th April |
Role of websites in marketing, website text. Power of persuasion. In class Assessment 2 preparation. |
Assessment 2 Part A- submission due by Sunday 11:59PM |
11 |
26th April |
LinkedIn Profiles, Summaries and Articles Assessment 2 Part B - Presentations in class |
|
12 |
3rd May |
Elements of business cases continued, key information and messages, key processes. Remainder of Assessment 2 Part B - Presentations in class |
|
13 |
10th May |
In class Assessment 3 preparation and in class activities to build skills and reinforce learnings required in assessment 3 |
|
14 |
17th May |
In class Assessment 3 preparation and in class activities to build skills and reinforce learnings required in assessment 3 |
Assessment 3 - submission due by Sunday 11.59pm Sunday |
15 |
24th May |
Summary of key learnings across the clustered unit |
|
16 |
31st May |
Summary of key learnings across the clustered unit continued. Student reviews and resubmissions as required |
|
17 |
7th June |
Grade Entry |
|
Learning Resources
Prescribed Texts
References
Other Resources
All resources will be available in Canvas.
Overview of Assessment
Assessment Methods
Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of final printed documents
• demonstration of techniques
• observation of presentations
• oral or written questioning to assess knowledge of software applications
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
plan, draft and finalise complex documents that require review and analysis of a range of information sources
use business technology to apply formatting, and incorporate graphics
edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft
apply the enterprise style guide/house style.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
identify the enterprise style guide/house style
outline formatting styles and their impact on formatting, readability and appearance of documents
explain rules and conventions for written English, as defined by general and specialist sources.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
This course is co-delivered and co-assessed with COMM7333C Articulate, Present and Debate Ideas
Assessment 1 - Group Debate
Due: Part A is due week 4 and uploaded into Canvas. Part B is conducted in class during weeks 5 and 6.
Part A requires answering five questions related to debating. This part is an individual assessment.
Part B requires participation in a group debate to be undertaken within class. The debate will follow a conventional debating format of affirmative and negative teams with three members in each team. This part is a group assessment.
Assessment 2: Write & Present a Business Case
Due: Week 10. The assessment consists of two parts. Part A is a written business case uploaded into Canvas and Part B is a powerpoint presentation based on the report conducted in class. This is a group assessment.
Part A - The business case must cover all key points listed below in line with organisational policies and procedures:
- Description of new range
- Target market
- Competitive edge and reasons why will appeal to target market
- Financials
- Marketing collateral and promotional support
A planning sheet document must be provided for the business case.
Assessment 3 - Complex Documents Package
Due: Week 14
You will be required to write a range of four professional documents. These include:- Article for publication on LinkedIn profile
- Business email to client
- CV
- Job application letter
A Planning Sheet document is required for two of the documents one of which must include the business email to client.
Assessment Matrix
The assessment matrix that maps all the assessment is available on CANVAS. It comprises of list of criteria for assessment to demonstrate competency and a rubric that will assess the quality, research and competency achieved for each of the three tasks outline above.
Submission Requirements
You should:
- Ensure that you submit assessments on or before the due date.
- Always retain a copy of your assessment tasks (hard copy and soft copy).
- When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
- Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers.
Other Information
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Where an extension of greater than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration
Failure to complete an assessment by the due date will result in a DNS.
Resubmissions:
If you are found to be unsuccessful in a particular Course Assessment Task you will be allowed one resubmission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
Marking Guide (Competency):
Feedback on your assignment and your results will be released via the rubric on Canvas. Assessment tasks will receive the following outcomes:
Satisfactory
Not Satisfactory
DNS (Did not Submit)
There are 3 assessments for this course, students must be deemed Satisfactory in all 3 assessments to be competent in this course.
Course grades will be given as: CA (Competency Achieved) NYC (Not Yet Competent) DNS (Did not submit)
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Course Overview: Access Course Overview