Course Title: Manage a small team

Part B: Course Detail

Teaching Period: Term1 2018

Course Code: BUSM8738C

Course Title: Manage a small team

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4387 - Certificate IV in Telecommunications Engineering Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Mohammad Hassan
Ph: +61 3 9925 4700
Email: mohammad.hassan@rmit.edu.au
 

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit describes the skills and knowledge required to select, induct, train and develop staff members to enhance business operations within the parameters of all relevant legislative requirements.

It applies to individuals who operate a small business that stands alone, or is part of a department within a larger organisation. Individuals in this role have a good knowledge of industrial relations and team management and use effective, responsive and supportive communication in workplace interactions.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBSMB407 Manage a small team

Element:

1. Develop staffing plan

Performance Criteria:

1.1 Determine staffing requirements to allow the business to run effectively, in accordance with requirements outlined in the business plan   1.2 Identify and compare existing skills of owner/s and staff with business requirements to identify any gaps   1.3 Develop policies and procedures for owner/s and staff, in accordance with the business plan

Element:

2. Recruit, induct, train and retain team

Performance Criteria:

2.1 Develop job or position descriptions, competencies required and selection criteria to meet business’ needs   2.2 Judge information obtained from each candidate against specified selection criteria, and select according to business needs and legal requirements   2.3 Induct new staff members in accordance with policies and procedures of the business   2.4 Make team members aware of their responsibilities and performance requirements as soon as practicable, and take opportunities to coach team members who are unfamiliar with procedures of the business   2.5 Develop and implement a staff development program and career paths based on requirements of business and staff competencies   2.6 Advertise staff vacancies appropriately in accordance with staffing plan

Element:

3. Comply with industrial relations obligations

Performance Criteria:

3.1 Clarify workplace rights and obligations of employers and employees, in accordance with legal requirements and codes of practice   3.2 Counsel staff, if required, in a positive and constructive manner and record outcomes accurately

Element:

4. Maintain staff records

Performance Criteria:

4.1 Develop staff records system to provide timely and accurate information, in accordance with confidentiality, legal and taxation requirements   4.2 Monitor and accurately maintain system for recording and retrieving personnel and payroll information, and seek specialist advice where required

Element:

5. Manage staff

Performance Criteria:

5.1 Regularly review contribution and skills of self and other team members to ensure performance is in line with agreed performance measures   5.2 Monitor and adjust staffing requirements to respond to any changes in tasks and functions required by the business   5.3 Support and encourage staff, and acknowledge and reward their contribution   5.4 Regularly provide opportunities for staff to discuss work related issues   5.5 Develop contingency plans to cope with unexpected or extreme situations and take appropriate corrective action as required

Element:

6. Review team performance

Performance Criteria:

6.1 Develop positive and constructive relationships with and between team members   6.2 Review and update team objectives in support of business goals on a regular basis in consultation with team members   6.3 Identify strengths and weaknesses of team against current and expected work requirements   6.4 Schedule time, on a regular basis, for team members to review work operations to maintain and improve operational efficiency   6.5 Encourage team members to monitor their own performance, suggest improvements and identify professional development needs, in accordance with personal and business requirements   6.6 Monitor and review staff turnover rate

Learning Outcomes


Refer to Elements


Details of Learning Activities

This course is delivered in a cluster (Basic Network Project) in conjunction with ICTWOR201 (EMPL7102C). You must enroll in all two courses delivered in this cluster. All the learning and assessment activities will include the components of all competencies BSBSMB407 and ICTWOR201. 


Teaching Schedule

As this course is delivered in cluster, please refer to the course guide part B for course ICTWOR201 (EMPL7102C) for the teaching schedule.


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

 Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent. 

Assessments

Assessment 1

Reflective Journal

Assessment 2

Project brief                                

Assessment 3

Final report

These tasks assess the following Course Learning Outcomes (CLOs):

 Assessment Mapping Matrix 

Elements / Performance Criteria Covered

Assessment 1

Assessment 2

Assessment 3

1.1

X

X

 x

1.2

X

X

 x

1.3

X

X

 x

2.1

X

X

 x

2.2

X

X

 x

2.3

X

X

 x

2.4

X

X

 x

2.5

X

X

 x

2.6

X

X

 x

3.1

X

X

X

3.2

X

X

X

4.1

X

X

X

4.2

X

X

X

5.1

 x

X

X

5.2

 x

X

X

5.3

 x

X

X

5.4

 x

X

X

5.5

 x

X

X

6.1

 x

X

X

6.2

 x

X

X

6.3

 x

X

X

6.4

 x

X

X

6.5

 x

X

X

6.6

 x

X

X

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

  


Assessment Tasks

As this course is delivered in cluster, please refer to the course guide part B for course ICTWOR201 (EMPL7102C) for the assessment tasks.


Assessment Matrix

  As this course is delivered in cluster, please refer to the course guide part B for course ICTWOR201 (EMPL7102C) for the assessment matrix.

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

  • assignment writing, thesis writing and study skills advice 
  • maths and science developmental support and advice 
  • English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.

Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

 

Course Overview: Access Course Overview