Course Title: Coordinate maintenance and repair of properties and facilities

Part B: Course Detail

Teaching Period: VE 2019

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: BUSM8760C

Course Title: Coordinate maintenance and repair of properties and facilities

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4394 - Certificate IV in Strata Community Management

Course Contact: Thierry Demathieu

Course Contact Phone: +61 3 9925 8359

Course Contact Email: thierry.demathieu@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit of competency specifies the outcomes required to plan and coordinate the repair, maintenance and modification of properties and facilities. It requires the ability to plan and document work activities effectively, coordinate and monitor subcontractors, and check and report the results of work performed.

The unit supports workers in the property industry who are involved in planning and coordinating the maintenance and repair of properties and facilities. It applies to real estate agents, property managers, strata managers and facility managers.

Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CPPDSM4044 Coordinate maintenance and repair of properties and facilities

Element:

1. Plan repair or maintenance operation.

Performance Criteria:

1.1.

Repair or maintenance requirements are confirmed.

1.2.

Site access and specific site requirements are identified and appropriate arrangements are made.

1.3.

Work order is prepared and contingencies are planned to ensure client and organisational requirements are met in an efficient and effective manner.

1.4.

Safety and security requirements are recognised and implemented.

1.5.

Communication channels and processes are established.

Element:

2. Coordinate repair or maintenance operation.

Performance Criteria:

2.1.

Repair or maintenance operation is monitored against work schedules to ensure completion within designated timeframes.

2.2.

Factors affecting achievement of scheduled work are identified and required variations to schedules are negotiated and agreed.

2.3.

Established communication channels and processes are used to ensure accurate exchange of information throughout operation.

2.4.

Situations requiring specialist advice are identified and assistance is sought as required.

Element:

3. Check and record completed repair or maintenance operation.

Performance Criteria:

3.1.

Notification of completed repair or maintenance is received and checked against client and organisational requirements.

3.2.

Inspection is arranged to confirm repair or maintenance is fully operational and meets performance specifications and industry standards.

3.3.

Faults, errors or omissions are verified and prompt remedial action is determined and arranged.

3.4.

Documentation of repair or maintenance is prepared using business equipment and technology.


Learning Outcomes


On completion of this, course you should be able to:
1. Plan repair or maintenance operation.
   1.1 Repair or maintenance requirements are confirmed.
   1.2 Site access and specific site requirements are identified and appropriate arrangements are made.
   1.3 Work order is prepared and contingencies are planned to ensure client and organisational requirements are met in an efficient and effective manner.
   1.4 Safety and security requirements are recognised and implemented.
   1.5 Communication channels and processes are established.
2. Coordinate repair or maintenance operation.
   2.1 Repair or maintenance operation is monitored against work schedules to ensure completion within designated timeframes.
   2.2 Factors affecting achievement of scheduled work are identified and required variations to schedules are negotiated and agreed.
   2.3 Established communication channels and processes are used to ensure accurate exchange of information throughout operation.
   2.4 Situations requiring specialist advice are identified and assistance is sought as required.
3. Check and record completed repair or maintenance operation
   3.1 Notification of completed repair or maintenance is received and checked against client and organisational requirements.
   3.2 Inspection is arranged to confirm repair or maintenance is fully operational and meets performance specifications and industry standards.
   3.3 Faults, errors or omissions are verified and prompt remedial action is determined and arranged.
Documentation of repair or maintenance is prepared using business equipment and technology.


Details of Learning Activities

Students will be accessing online materials and resources.

The program area is designed with interactivity utilizing drop down information through online presentations. This information is packaged within videos and text.

 

The learning material is accessed via Canvas (RMIT Learning Management System or LMS).

 

Interaction with other students is encouraged through Google Communities to engage with other students and facilitate their learning.

Online support and feedback is provided by educators via both Blackboard and Google communities to assist in learning activities.


Teaching Schedule

Students are expected to engage in online learning at their own pace within the 12 month delivery period of the program.

The program area is structured to provide sequential learning. Please see the assessment matrix below.


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment may include but not limited to a variety of methods including written short answers, assignments, online quizzes, interactive tasks and multiple choice questions. You will be asked to demonstrate to your teacher/assessor the skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.


Assessment Tasks

This unit of competency is part of an integrated program. You must demonstrate Performance and Knowledge evidence of the unit in order to be deemed competent.

Assessment methods have been designed to measure achievement of each competency over a range of assessment tasks.

The assessment methods may include:

  • multiple choice
  • online quizzes
  • short answer questions
  • written tasks
  • assignments
  • case studies
  • workplace evidence

 

Feedback will be provided to you throughout the program through Blackboard and/or Google communities.

All assessment tasks must be submitted within the given time frame to avoid timing out.

You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” http://emedia.rmit.edu.au/learninglab/ (http://emedia.rmit.edu.au/learninglab/). All work submitted for assessment must be submitted electronic


Assessment Matrix

 

Assessment Code

Assessment Name

Elements

Performance Criteria

4CM44MC1

Fundamentals of repair and maintenance

1

1.1

4CM44SA1

Planning of repair / maintenance

1

1.2, 1.3, 1.4, 1.5

4CM44SA2

Scheduled and Unscheduled Repair and Maintenance

1

2

1.3, 1.4, 1.5

2.1, 2.2, 2.3, 2.4

4CM44WT1

Finalising Works

3

3.1, 3.2, 3.3, 3.4

Course Overview: Access Course Overview