Course Title: Facilitate meetings in the property industry

Part B: Course Detail

Teaching Period: VE 2019

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: BUSM8761C

Course Title: Facilitate meetings in the property industry

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4394 - Certificate IV in Strata Community Management

Course Contact: Thierry Demathieu

Course Contact Phone: +61 3 9925 8359

Course Contact Email: thierry.demathieu@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit of competency specifies the outcomes required to prepare for meetings and facilitate groups to discuss common issues in the property industry. It requires the ability to coordinate meeting arrangements, facilitate meetings, and accurately record meeting outcomes.

The unit supports workers in the property industry who are involved in preparing for meetings and facilitating groups to discuss common issues. It applies to real estate agents, property managers, strata managers and facility managers.

Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CPPDSM4045 Facilitate meetings in the property industry

Element:

1. Arrange meetings.

Performance Criteria:

1.1.

Type of meeting and its purpose are identified.

1.2.

Meeting participants are identified and meeting is scheduled to provide maximum opportunities for attendance.

1.3.

Participants are notified of meeting agenda and specific requests are actioned according to organisational and legislative requirements.

1.4.

Participants are advised of changes to original meeting details as required.

Element:

2. Facilitate meetings.

Performance Criteria:

2.1.

Open and participative environment is provided for participants to discuss common issues.

2.2.

Arrangements for taking meeting notes are made to ensure accurate record of meeting outcomes.

2.3.

Meeting is facilitated and conducted in a manner that enables participation, discussion, problem solving, voting and resolution of matters.

2.4.

Meeting style and structure are selected appropriate to meeting purpose.

2.5.

Leadership styles and strategies are used that provide clear information at appropriate stages during meeting to assist in mutual understanding and agreement.

Element:

3. Record meeting outcomes

Performance Criteria:

3.1.

Meeting minutes or notes are documented, checked to ensure accuracy, and formatted according to organisational and legislative requirements.

3.2.

Meeting issues requiring urgent action are identified and addressed.

3.3.

Meeting records are distributed to relevant people within agreed timeframes, and are securely maintained and stored for easy retrieval.


Learning Outcomes


On completion of this, course you should be able to:
1. Arrange meetings.
   1.1 Type of meeting and its purpose are identified.
   1.2 Meeting participants are identified and meeting is scheduled to provide maximum opportunities for attendance.
   1.3 Participants are notified of meeting agenda and specific requests are actioned according to organisational and legislative requirements.
   1.4 Participants are advised of changes to original meeting details as required.
2. Facilitate meetings.
   2.1 Open and participative environment is provided for participants to discuss common issues.
   2.2 Arrangements for taking meeting notes are made to ensure accurate record of meeting outcomes.
   2.3 Meeting is facilitated and conducted in a manner that enables participation, discussion, problem solving, voting and resolution of matters.
   2.4 Meeting style and structure are selected appropriate to meeting purpose.
   2.5 Leadership styles and strategies are used that provide clear information at appropriate stages during meeting to assist in mutual understanding and agreement.
3. Record meeting outcomes.
   3.1 Meeting minutes or notes are documented, checked to ensure accuracy, and formatted according to organisational and legislative requirements.
   3.2 Meeting issues requiring urgent action are identified and addressed.
Meeting records are distributed to relevant people within agreed timeframes, and are securely maintained and stored for easy retrieval.


Details of Learning Activities

 

Students will be accessing online materials and resources.

The program area is designed with interactivity utilizing drop down information through online presentations. This information is packaged within videos and text.


The learning material is accessed via Canvas (RMIT Learning Management System or LMS).


Interaction with other students is encouraged through Google Communities to engage with other students and facilitate their learning.

Online support and feedback is provided by educators via both Blackboard and Google communities to assist in learning activities.


Teaching Schedule

Students are expected to engage in online learning at their own pace within the 12 month delivery period of the program.

The program area is structured to provide sequential learning. Please see the assessment matrix below.

 


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment may include but not limited to a variety of methods including written short answers, assignments, online quizzes, interactive tasks and multiple choice questions. You will be asked to demonstrate to your teacher/assessor the skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.


Assessment Tasks

This unit of competency is part of an integrated program. You must demonstrate Performance and Knowledge evidence of the unit in order to be deemed competent.

Assessment methods have been designed to measure achievement of each competency over a range of assessment tasks.

The assessment methods may include:

  • multiple choice
  • online quizzes
  • short answer questions
  • written tasks
  • assignments
  • case studies
  • workplace evidence

 

Feedback will be provided to you throughout the program through Blackboard and/or Google communities.

All assessment tasks must be submitted within the given time frame to avoid timing out.

You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” http://emedia.rmit.edu.au/learninglab/ (http://emedia.rmit.edu.au/learninglab/). All work submitted for assessment must be submitted electronically.


Assessment Matrix

The assessment mapping demonstrates alignment of assessment tasks with the elements and performance criteria as stipulated in the unit of competency. The assessment matrix is available on BlackBoard with links to the Assessment task sheet(ATS).

 

Assessment Code

Assessment Name

Elements

Performance Criteria

3PF45SA1

Convening Meetings

1

1.1 1.2 1.3 1.4

3PF45SA2

Facilitate Meetings

2

2.1 2.2 2.3 2.4 2.5

3PF45AS1

Record Meeting Outcomes

3

3.1 3.2 3.3

Course Overview: Access Course Overview