Course Title: Communicate information

Part B: Course Detail

Teaching Period: Term2 2021

Course Code: EMPL5989C

Course Title: Communicate information

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4408 - Certificate IV in Cyber Security

Course Contact: Luke Eberbach

Course Contact Phone: +61 3 9925 4381

Course Contact Email: luke.eberbach@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Amandeep Kaur

Emailamandeep.kaur@rmit.edu.au

Trevor Stone

Trevor.stone@rmit.edu.au

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit describes a participant’s skills and knowledge required to communicate in the workplace within the Resources and Infrastructure Industries.

This unit is appropriate for those working in operational roles.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

RIICOM301D Communicate information

Element:

1 Plan and prepare to communicate information

Performance Criteria:

1.1 Access, interpret and apply communication documentation and ensure the work activity is compliant

1.2 Identify the means of communication available to share information

1.3 Determine what needs to be communicated and the intended audience requirements

1.4 Determine the barriers to communication and how any problems can be solved

Element:

2 Communicate information verbally

Performance Criteria:

2.1 Analyse and clarify the purpose of the verbal communication with the other parties

2.2 Adopt a verbal communication style to match the communication purpose and audience

2.3 Deliver information verbally to others in English that is clear, concise and explicit

2.4 Verify the information is received by others to ensure it has been received accurately and understood

2.5 Listen carefully and intently to oral information that is received from others

2.6 Confirm accuracy of information received with the speaker

Element:

3 Communicate information in writing

Performance Criteria:

3.1 Analyse and confirm the purpose or objective of the written communication

3.2 Format and present the document according to current Industry and enterprise practice

3.3 Organise the document logically so it is structured and balanced according to the purpose, audience and context

3.4 Written language is applicable to the communication purpose and audience

3.5 Written information is clear, succinct and explicit

3.6 Conclusions reached are logically justified and reflect the purpose of the written communication

3.7 Effectively complete preparation and the communication process within any specified time frame

Element:

4 Achieve meeting outcomes

Performance Criteria:

4.1 Prepare for the meeting and ensure all requirements are covered in a timely and effective manner

4.2 Clarify the purpose of the meeting with all of those participating

4.3 Conduct the meeting effectively and address objectives and required outcomes

4.4 Record accurately the outcomes of the meeting and promptly provide minutes of the meeting to all participants

4.5 Document accurately all required action flowing from decisions reached at the meeting

4.6 Notify promptly persons responsible for implementing action from decisions at the meeting and confirm in writing details of the required action

4.7 Take appropriate follow-up action to ensure that all decisions of the meeting are acted upon as required

Element:

5 Make a presentation

Performance Criteria:

5.1 Identify and clarify the purpose of the presentation and confirm with the intended audience

5.2 Organise the information to be communicated using contemporary structures, techniques and practices

5.3 Identify, evaluate and select the media resources available to use for the presentation

5.4 Organise and prepare structured and coherent presentation aids in advance

5.5 Check resources and presentation aids prior to the presentation to ensure that they are functioning properly

5.6 Make the presentation as planned, providing appropriate responses to the reactions and feedback from the audience

5.7 Evaluate the outcomes of the presentation and act upon the findings

Element:

6 Participate in negotiations

Performance Criteria:

6.1 Make adequate preparation and planning for the negotiation

6.2 Select a suitable negotiation strategy in accordance with the purpose, including the location, time and approach to be taken

6.3 Conduct negotiations in accordance with the planned approach

6.4 Review negotiation outcomes in terms of desired outcomes of the parties and initiate suitable further action, if required

6.5 Follow-up actions arising from the negotiations, including further discussions with the parties, if necessary

6.6 Document outcomes of the negotiation

Learning Outcomes


Refer to Elements


Details of Learning Activities

This course is delivered in a cluster ( Communication Skills ) in conjunction with BSBRES401A (BUSM7977C). You must enrol in both courses delivered in this cluster. All the learning and assessment activities will include the components of both competencies RIICOM301D and BSBRES401. Please refer to the course guide Part B BSBRES401A (BUSM7977C). for the learning activities and Engineers Australia Mapping Information.


Teaching Schedule

As this course is delivered in a cluster, please refer to the course guide Part B for the course BSBRES401A (BUSM7977C) for the teaching schedule.


Learning Resources

Prescribed Texts


References


Other Resources



Students will be able to access information and learning materials through Canvas>Networking 1 and may be provided with additional materials in class. List of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts. 


Overview of Assessment

Assessment 1: Plan and Prepare to Communicate Research Findings
Assessment 2: Written Presentation of Research Findings
Assessment 3: Meeting, Presentation and Negotiation Demonstration

 

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

Elements/Performance Criteria

Assessment 1

Assessment 2

Assessment 3

1.1

X

 

 

1.2 

X

 

 

1.3 

X

 

 

1.4

X

 

 

2.1 

X

 

X

2.2 

X

 

X

2.3

 

 

X

2.4

 

 

X

2.5

 

 

X

2.6

 

 

X

3.1 

X

X

 

3.2 

 

X

 

3.3 

 

X

 

3.4 

 

X

 

3.5

 

X

 

3.6

 

X

 

3.7

 

X

 

4.1

X

X

 

4.2

X

X

X

4.3

 

 

X

4.4

 

 

X

4.5

 

 

X

4.6

 

 

X

4.7

X

 

X

5.1

X

 

 

5.2

 

X

 

5.3

X

X

 

5.4

 

X

 

5.5

 

 

X

5.6

 

 

X

5.7

 

 

X

6.1

 

X

 

6.2

X

X

 

6.3

 

 

X

6.4

 

 

X

6.5

 

 

X

6.6

 

 

X

 

 

 


Assessment Tasks

Assessment 1: Plan and Prepare to Communicate Research Findings
Assessment 2: Written Presentation of Research Findings
Assessment 3: Meeting, Presentation and Negotiation Demonstration


The student is required to submit and sit for all the three assessments and passed all of them with Satisfaction (S).

This course is finally graded as

  • Competent (CA)
  • Not Yet Competent (NYC)
  • Did not submit/ sit (DNS)

The student will be provided only one reattempt to prove the competency .


Assessment Matrix

As this course is delivered in a cluster, please refer to the course guide Part B for the course BSBRES401A (BUSM7977C) for the teaching schedule.

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):


You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
 

• Relevant
• Current
• Satisfies the learning/competency outcomes of the course
 

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.


Study and Learning Support:Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:
• Assignment writing, thesis writing and study skills advice
• Maths and science developmental support and advice
• English language development
 

Please refer to http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and Learning Support.


Disability Liaison Unit:

If you are suffering from long-term medical condition or disability, you should contact Disability Liaison Unit to seek advice and support to complete your studies.


Please refer to http://www.rmit.edu.au/disability to find more information about services offered by Disability Liaison Unit.
 

Late Submission:

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for seven calendar days or less (from the original due date) and have valid reasons, you must complete an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.


The application must be lodged no later than one working day before the official due date. You will be notified within no more than two working days of the date of lodgement as to whether the extension has been granted.


If you seek an Extension of Submittable Work for more than seven calendar days (from the original due date), you must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than two working days after the official due date.
Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.


Special Consideration:

Please refer to http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration.


Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the university.
 

Please refer to http://www.rmit.edu.au/academicintegrity to find more information about plagiarism.


Email Communication:


All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview