Course Title: Maintain Effective Management Practices
Part B: Course Detail
Teaching Period: Term2 2011
Course Code: LANG5501
Course Title: Maintain Effective Management Practices
School: 365T Global Studies, Soc Sci & Plng
Campus: City Campus
Program: C5116 - Diploma of Interpreting (lote/english)
Course Contact : Atsuko Taniguchi
Course Contact Phone: +61 3 9925 3973
Course Contact Email:atsuko.taniguchi@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Sandra Leane sandra.leane@rmit.edu.au
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Successful completion of bilingual intake test.
Course Description
Co-delivered with Maintain Ongoing Professional & Personal Development.
This theoretical course introduces a number of concepts necessary to professionals in general, and Interpreters in particular: professional role, concept of client, concept of ethics, concept of the other professional in the interpreted interview, concept of decision making, concept of conflict of interest, concept of ethical dilemma, concepts of accreditation and registration etc.
It covers the management skills and knowledge required by interpreters, both employed or self-employed, to effectively organize professional commitments and administrative tasks.
It includes a clear understanding of the professional role of the NAATI PPI and of the AUSIT Code of Ethics and Practice (AUSIT: Australian Institute of Interpreters and Translators), and of the role and functions of NAATI (National Accreditation Authority for Translators and Interpreters).
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
64138 Maintain Effective Management Practices |
Learning Outcomes
1 Employ effective business practices either in self-employment or as a team member of a language services provider
2 Organize self and daily tasks for maximum efficiency of work time and initiate actions to overcome unexpected problems
3 Demonstrate familiarity with the AUSIT Code of Ethics and Practice for interpreters and translators
Details of Learning Activities
Students will be introduced to a number of concepts necessary to professionals and professional practice in general, and to NAATI PPI practice, in particular: professional role, concept of client, concept of ethics, concept of the “other professional” in the interpreted interview, concept of decision making, concept of conflict of interest, concept of ethical dilemma, concepts of accreditation and registration etc.
Students will also be introduced to the practical management skills and knowledge required by interpreters to effectively manage their professional practice. Students will gain practice, through an analysis of authentic scenarios from the field, a range of strategies to develop appropriate ethical behavior, or through developing decision making skills, and problem resolution skills in the context of the interpreted interview.
Students will develop an understanding of professional role and ethics, and how to use role parameters to resolve ethical dilemmas, situations of conflict of interest and other issues requiring a professional approach in their practice.
Students will practise practical management skills: keeping diaries of professional bookings, tax records, and other information that relates to the legal dimensions of being a professional practitioner in Australia.
Students will be introduced to the role and functions of NAATI and AUSIT, including the AUSIT Code of Ethics and Practice, and an understanding of the professional role of the NAATI PPI and of the AUSIT Code of Ethics and Practice.
Assessment tasks are practical and are completely in line with class practice.
Teaching Schedule
Week beginning and topics covered | 64138 Maintain Effective Management Practices |
64139 Maintain On-going professional Development and Personal Development (1 hour) |
Assessment and Tutorial tasks |
Week 1 Course Introduction |
Course Introduction and Overview | Course Introduction and Overview | |
Week 2 | The Interpreting Profession in Australia Brief historical overview and current status |
The Interpreting Profession in Australia Brief historical overview and current status |
|
week 3 | The NAATI system Role and Functions & AUSIT Role and Functions |
Start critically reading the AUSIT Code of Ethics and Practice |
|
Week 4 | The Interpreted Interview or Three-cornered Situation Dynamics The role of the “other professional” |
Start critically analyzing scenarios from the field to practise appropriate conduct | |
Week 5 | The Interpreted Interview or Three-Cornered Situation Dynamics The role of the “other professional’s” client |
Start critically analyzing scenarios from the field to practise appropriate ethical conduct & decision-making | |
Week 6 | The Interpreted |
IStart critically analyzing scenarios from the field to practice appropriate ethical conduct & decision-making |
|
Week 7 | Interpreting requirements in specific professional domains Outlining the specific requirements in a range of professional domains NAATI PPIs work in |
Critically analyze scenarios from the field to practice appropriate conduct | |
Week 8 | Interpreting requirements in specific professional domains Outlining the specific requirements in a range of professional domains NAATI PPIs work in |
Interpreting requirements in specific professional domains Outlining the specific requirements in a range of professional domains NAATI PPIs work in |
Practical Assessment Task 1 |
Mid Term Break for 29 August ~ 2 September -Lecture resume 5 September | |||
Week 9 |
Assessment review Interpreting requirements in specific professional domains Outlining the specific requirements in a range of professional domains in which NAATI PPIs work |
Assessment review Critically analyze scenarios form the field to practice appropriate conduct |
|
Week 10 | What is conflict of interest? How is it different from conflict (in the general sense)? |
Practical class exercises in resolving situations of conflict of interest | |
Week 11 | What is an ethical dilemma? How is it different from professional decision-making (in the general sense)? |
Practical class exercises in resolving situations ethical dilemmas |
|
Week 12 | Summary of content to date for reinforcement : Using the dynamics of the interpreted interview and the roles of the Interpreter and the Two Clients to derive parameters for ethical conduct : The distinction between social decorum and professional ethics | Summary of content to date for reinforcement : Using the dynamics of the interpreted interview and the roles of the Interpreter and the Two Clients to derive parameters for ethical conduct : The distinction between social decorum and professional ethics | |
Week 13 | Practical management, professional and personal development issues Liaising with employers, managing bookings, tax records, Preparing for assignments and researching terminology, developing bilingual glossaries |
Practical management, professional and personal development issues Liaising with employers, managing bookings, tax records, Preparing for assignments and researching terminology, developing bilingual glossaries |
|
Week 14 | Practical Assessment |
Practical Assessment |
|
Week 15 |
Assessment review Last class |
Assessment review Last class |
|
Week 17 Or Week 18 |
NAATI Accreditation Interpreting Exam Week |
NAATI Accreditation Interpreting Exam Week |
NAATI Accreditation Interpreting Exam Week |
Learning Resources
Prescribed Texts
Materials prepared in house by the teacher/s especially for these courses |
|
- Dr. Napier, J, Dr. Locker Mckee, R & Goswell,D, Sign Languag Interpreting - Theory and Practice in Australia and New Zealand (2nd edition) |
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- Anna Mindess, Reading between the signs: Intercultural communication for sign language(2006), Intercultural Press |
References
Gentile, A., Ozolins, U., & Vasilakakos, M, Liaison Interpreting, A Handbook, Melbourne University Press, 1996 |
|
AUSIT Code of Ethics and Practice |
|
ASLIA (Australian Sign Language Interpreters Association) Code of Ethics |
Other Resources
Overview of Assessment
Two Assessment Tasks.
Assessment Tasks
Task 1:
- A written class test on the content of the course
- Due Week 8, or as instructed by lecturer
- Weighting - 50%
Task 2:
- A written class test on the content of the course.
- Due Week 15, or as instructed by lecturer
- Weighting - 50 %
Marking scheme
Assessment tasks are practical and are completely in line with class practice.
The assessment for this competency is a written class test in English and a written class test in the LOTE on the content covered respectively in class in English and the LOTE.
Each task is worth 50% of the total marks for the course.
Students will be deemed to have completed this competency satisfactorily if the achieve a minimum mark of 50% averaged over the two tasks.
Task contents and due dates will be confirmed by teacher.
Assessment Matrix
Other Information
Note: All email communication will be sent to your RMIT email address.
Homework
The students will be required to undertake research and preparation outside of regular class times in the contextual areas covered in the course in both English and the LOTE. Homework exercises are provided to the students to facilitate their learning in a self-paced manner and form part of the overall achievement of the elements of this competency. Students are reminded that they are expected to conduct an equal amount of time outside of class, in research and in furthering their understanding of the concepts being taught. They are also expected to consolidate their mastery of contextual elements in English and the LOTE that affect their ability to comprehend and transfer messages accurately and completely, in order to maximise their possibilities of reaching the bilingual proficiency necessary to achieve a NAATI PPI accreditation in the final accreditation examination.
Grading
A grade and a mark will be awarded for all competency assessment tasks : NN ( Fail:0-49%), PA ( Pass:50-59%), CR ( Credit:60-69%), DI ( Distinction:70-79%) or HD ( High Distincition:80-100%)
Competent (CA)
Successfully complete all tasks with an overal mark of 50% or above.
Course Overview: Access Course Overview