Course Title: Manage business document design and development

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: BUSM5503C

Course Title: Manage business document design and development

School: 650T TAFE Business

Campus: City Campus

Program: C5130 - Diploma of Business

Course Contact : Theresa Lyford

Course Contact Phone: +61 3 9925 5444

Course Contact Email:theresa.lyford@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit covers setting standards for organisational documents and managing document design and production to meet the standards. Students will use a combination of software packages to design and implement business documentation. Software will include word processing, spreadsheets and databases. Students will examine key features of good design for business documents and gain skills in selecting appropriate software.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	BSBADM506A Manage business document design and development
Element:	1 Establish documentation standards
Performance Criteria:	1.Organisational requirements for information entry, storage, output and quality of document design/production are identified. 2. The organisation’s present and future information technology capability is evaluated in terms of its effect on document design and production. 3. The types of documents used/required by the organization are identified. 4. Documentation standards are established for organizational documents in accordance with information, budgetary and technology requirements.
Element:	2.Manage template design and development
Performance Criteria:	1. Standard formats/templates suit the purpose, audience and information requirements of each document. 2. Document templates enhance readability and appearance and meet organizational requirements for style and layout. 3. Templates are tested, organizational and user feedback is obtained and amendments are made as necessary to ensure maximum efficiency and quality of presentation.
Element:	3.Develop standard text for documents
Performance Criteria:	1. Complex technical functions of software are evaluated for their usefulness in automating aspects of standard document production. 2.Requirements of each document are matched with software functions to allow efficient production of documents. 3. Macros are tested to ensure they meet the requirements of each document in accordance with documentation standards.
Element:	4.Develop and implement strategies to ensure the use of standard documentation
Performance Criteria:	1. Explanatory notes are prepared for the use of standard templates and macros using content, format and language style to suit existing and future users. 2. Training on the use of standard templates and macros is developed and implemented, adjusting the content and level of detail to suit user needs. 3.  Master files and print copies of templates and macros are produced, circulated, named and stored in accordance with organizational requirements.
Element:	5.Develop and implement strategies for maintenance and continuous improvement of standard documentation
Performance Criteria:	1. Use of standard documentation templates and macros is monitored and the quality of documents produced is evaluated against documentation standards. 2. Documentation standards are reviewed against the changing needs of the organization, and improvements planned and implemented in accordance with organizational procedures.

Learning Outcomes

Details of Learning Activities

Class time is spent practicing the design and development of a range of business documents and at the same time extending the student’s knowledge of software functions and document design principles.  A short lecture will provide students with the concepts required to gain the underpinning skills and knowledge.  Students will be required to practice underpinning practical skills outside of class time (eg keyboarding and proofreading).  This course will provide participants with the techniques and skills in proofreading and editing to produce well designed business documents.

Teaching Schedule

Week	Topic	Content and Assessment	Text Book
1	Establish Documentation Standards	Introduction to course Occupational Health and Safety Introduction to Computers	Using Excel and Access Chapter 35 (OH&S) Using Word Chapter 1-4 Consol task 1 & 2
2		Maintenance and Security Organisational requirements	Using Word Chapter 5-8 Consol task 3
3		Document types and standards	Using Word Chapter 9-12 Consol task 4
4	Manage Template Design and Development	Document Design	Using Word Chapter 13-15
5		Templates	Using Word Chapter 16-18 Consol task 5
6	Develop Standard Text for Documents	Merge	Learning Hub
7		Spreadsheets Assessment 1 Test	Using Excel and Access Chapter 1-5 Consol task 1
8		Databases	Using Excel and Access Chapter 6-11 Consol task 2
9		Databases	Using Excel and Access Chapter 12-16 Consol task 3, 4 and 5
10		Matching  documents to software requirements	Using Excel and Access Chapter 18-20 Consol task 1
11	Develop and implement strategies for the use of standard documentation	Master files Assessment 2 Spreadsheet solution	Using Excel and Access Chapter 21-25
12		Explanatory notes	Using Excel and Access Chapter 26-30 Consol task 2 and 3
13		Training users Assessment 3 Database Test	Using Excel and Access Chapter 31-33
14		Review students assessment 3 and provide help and feedback
15	Develop and implement strategies for maintenance and continuous improvement of standard documentation	Maintaining standard documents Assessment 4 Organisational requirements	Review and teacher provided additional activities
16		Monitoring standard documents	Review and teacher provided additional activities
17		Revision and Exam	Review and teacher provided additional activities
18	All topics	Assessment 5 Exam

Learning Resources

Prescribed Texts

Watsonia Publishing, Microsoft Office 2003 using Microsoft Word 2003(RMIT010A) Watsonia Publishing, Microsoft Office 2003 using Excel & Access 2003 (RMIT010B)

References

Other Resources

Overview of Assessment

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including class exercises/observation, theory tests, project/assignment and practical tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met

Class time is spent practicing the design and development of a range of business documents and at the same time extending the student’s knowledge of software functions and document design principles. A short lecture will provide students with the concepts required to gain the underpinning skills and knowledge. Students will be required to practice underpinning practical skills outside of class time (eg keyboarding and proofreading). This course will provide participants with the techniques and skills in proofreading and editing to produce well designed business documents.

Assessment Tasks

Assessment 1 - Practical and Theory Test (worth 25%)

Students will complete a closed book in class test which focuses on both practical and theory components of the course.  The practical section will focus on the student’s ability to demonstrate the skills and knowledge as set out in the Evidence Guide and the theoretical section will include short answer questions based on the theory studied to date.

Assessment 2 - Case Study - Develop a Spreadsheet Solution (worth 25%)

Students will be given a case study and asked to create a spreadsheet model to solve a business problem within the case.  This is a take home assessment which must be completed individually.

Assessment 3 - Database Test (worth 10%)

Students will complete an open book in class test which focuses on using Microsoft Database.  The test will focus on the student’s practical ability to demonstrate the skills and knowledge as set out in the Evidence Guide.

Assessment 4 - Software Evaluation Report (worth 15%)

Students will use the software packages studied in this course to solve a business problem and create explanatory notes suitable to present to a business. This is a take home assessment which must be completed individually.

Assessment 5 - Exam (worth 25%)

Students will complete a closed book theory exam covering all course topics.

Assessment Matrix

	Practical & Theory Test	Spreadsheet Solution	Database Test	Organisational Report	Exam
Establish documentation standards	yes	yes	yes	yes	yes
Manage template design and development	yes	yes			yes
Develop standard text for documents		yes	yes	yes	yes
Develop and implement strategies to ensure the use of standard documentation				yes	yes
Develop and implement strategies for maintenance and continuous improvement of documentation				yes	yes

Other Information

Grading

Students are required to achieve a pass in each assessment piece. Where a pass is achieved competency for that assessment is given. Where a pass is not achieved in any assessment piece a NYC (Not Yet Competent) grade will be given. Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given. Where competency for all elements of competency is not achieved, an overall NN grade will result.

Course Overview: Access Course Overview