Course Title: Management Skills

Part B: Course Detail

Teaching Period: Term1 2007

Course Code: NONE7208L

Course ID: 029750

Course Title: Management Skills

School: 350T Fashion & Textiles

Program Code: C5165 - Diploma of Textiles Clothing and Footwear

Course Contact : Loraine Grant

Course Contact Phone: +61 3 9925 9145

Course Contact Email: loraine.grant@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Ms Kelly Pascoe
+(61 3) 9925 9177
kelly.pascoe@rmit.edu.au  

Location
Building: 511
Level: 1
Room: 8

Nominal Hours: 72

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

To provide learners with skills and knowledge to:

• Collect information from relevant sources to achieve work responsibilities
• Use appropriate methods to communicate ideas and share information
• Obtain valuable input from internal and external sources for developing and refining new ideas and approaches
• Develop trust and confidence by treating people with integrity, respect and empathy
• Use social, ethical and business standards to develop and maintain positive relationships
• Gain and maintain trust and confidence of peers, colleagues, mentors, project managers and industry customers through competent performance
• Build and maintain relationships and networks by providing benefits for the team and organization
• Manage problems, poor performance and difficult situations through guidance, support, negotiation and corrective action to achieve positive outcomes.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSXFMI503A Establish and manage effective workplace relationships

Element:

BSXFMI503A/01 Gather, convey and receive information and ideas

Performance Criteria:

· Information to achieve work responsibilities is collected from appropriate sources.
· The method(s) used to communicate ideas and information is appropriate to the audience.
· Communication takes into account social and cultural diversity.
· Input from internal and external sources is sought, and valued in developing and refining new ideas and approaches.

Element:

BSXFMI503A/01 Gather, convey and receive information and ideas

Element:

BSXFMI503A/01 Gather, convey and receive information and ideas

Element:

BSXFMI503A/02 Develop trust and confidence

Performance Criteria:

People are treated with integrity, respect and empathy.
· The organisation's social, ethical and business standards are used to develop and maintain positive relationships.
· Trust and confidence of colleagues, customers and suppliers is gained and maintained through competent performance.
· Interpersonal styles and methods are adjusted to the social and cultural environment.

Element:

BSXFMI503A/02 Develop trust and confidence

Element:

BSXFMI503A/02 Develop trust and confidence

Element:

BSXFMI503A/03 Build and maintain networks and relationships

Performance Criteria:

· Networking is used to identify and build relationships.
· Networks and other work relationships provide identifiable benefits for the team and organisation.
· Cross-cultural cooperation results in positive outcomes for individuals, teams and the organisation.
· Coaching and mentoring is used to assist colleagues develop effective relationships in a diverse workplace.
· Networking is used to identify and build relationships.
· Networks and other work relationships provide identifiable benefits for the team and organisation.
· Cross-cultural cooperation results in positive outcomes for individuals, teams and the organisation.
· Coaching and mentoring is used to assist colleagues develop effective relationships in a diverse workplace.

Element:

BSXFMI503A/03 Build and maintain networks and relationships

Element:

BSXFMI503A/03 Build and maintain networks and relationships

Element:

BSXFMI503A/04 Manage difficulties to achieve positive outcomes

Performance Criteria:

· Problems are identified and analysed, and action is taken to rectify the situation with minimal disruption to performance.
· Colleagues receive guidance and support to resolve their work difficulties.
· Continued poor performance is managed within the organisation's processes.
· Conflict is managed constructively within the organisation's processes.
· Difficult situations are negotiated to achieve results acceptable to the participants, and which meet organisation and legislative requirements.

Element:

BSXFMI503A/04 Manage difficulties to achieve positive outcomes

Element:

BSXFMI503A/04 Manage difficulties to achieve positive outcomes

Element:

Frontline management plays an important role in developing and maintaining positive relationships in internal and external environments so that customers, suppliers and the organisation achieve planned outputs/outcomes.

National Element Code & Title:

LMTPDCL05A Dev/Present Des Concpt/s Wthn Specfd Gdlns 04/5

Element:

LMTPDCL05A/01 Research fashion and garment

Performance Criteria:

· Fashion and garment trends are researched and relevant information relating to the design project is obtained, including availability of materials
· Ideas are contributed and discussed by team members to enhance the success of the project

Element:

LMTPDCL05A/01 Research fashion and garment

Element:

LMTPDCL05A/01 Research fashion and garment

Element:

LMTPDCL05A/02 Generate and select initial concepts in consultation with others

Performance Criteria:

· Concepts are developed to identify the range of possibilities
· A range of story board themes are prepared related to fabrics and colours
· Ideas are discussed and modified in consultation with other design team members
· Appropriate concepts are selected for development in consultation with design team

Element:

LMTPDCL05A/02 Generate and select initial concepts in consultation with others

Element:

LMTPDCL05A/02 Generate and select initial concepts in consultation with others

Element:

LMTPDCL05A/03 Develop design concepts and details in consultation with others

Performance Criteria:

· Appropriate styles and trims/accessories are identified
· Production feasibility is researched and confirmed
· Artwork/drawings/specifications are prepared in the appropriate format, including any additional documentation required
· Design concepts are presented in accordance with agreed presentation strategy

Element:

LMTPDCL05A/03 Develop design concepts and details in consultation with others

Element:

LMTPDCL05A/03 Develop design concepts and details in consultation with others

Element:

LMTPDCL05A/04 Cost range/garment in conjunction with production area

Performance Criteria:

· All items and resources required for the range/garment are checked and confirmed
· Accumulated time is calculated or taken from the bill of labour and multiplied by standard cost to ascertain labour cost
· Material costs are obtained from relevant sources and compared, where necessary
· Total garment/range costs are calculated, which include labour, material and overhead costs
· Amendments or modifications are negotiated and agreed when required to ensure garment/range is within budget

Element:

LMTPDCL05A/04 Cost range/garment in conjunction with production area

Element:

LMTPDCL05A/04 Cost range/garment in conjunction with production area

Element:

LMTPDCL05A/05 Maintain records

Performance Criteria:

· Records are maintained and reports prepared, where necessary, in accordance with enterprise procedures

Element:

LMTPDCL05A/05 Maintain records

Element:

LMTPDCL05A/05 Maintain records

Element:

This unit covers the skills and knowledge required for the development and presentation of garment design concepts to the client within specified guidelines in the enterprise.


Learning Outcomes


Refer to other sections of guide


Overview of Learning Activities


Details of Learning Activities

PLANNED LEARNING EXPERIENCES-
• Underpinning skills and knowledge delivered in lectures, tutorials, workshops, case studies, practical activities, exercises, guest speakers and audio-visuals on the following topics:-
coaching, mentoring, adult learning principles, team building, communication processes (cultural diversity), leadership styles, conflict management, motivation, performance counselling, goal setting, managing change, perceptions, values, organisational culture, effective working relationships and management by objectives.





Teaching Schedule

SEMESTER 1

‘O’ 06/02/07 Project Week
1 13/02/07 No Formal Classes – Field work
2 19/02/07 Management Work Environments
3 26/02/07 Managing Effective Working Relationships
4 05/03/07 Melbourne Fashion Week
5 12/03/07 Individual Differences/Values
6 19/03/07 Personality/Perceptions
7 26/03/07 Group Dynamics 
8 23/04/07 Teamwork/Team building
9 30/04/07 Managing Conflict
10 07/05/07 Leadership styles
11 14/05/07 Motivation
12 21/05/07 Coaching/Mentoring
13 28/05/07 Empowerment/delegation/feedback
14 4/06/07 Problem solving/Decision making
15 11/06/07 Performance Counselling/Peak Perform.
16 18/06/07 Performance Appraisal
17 25/06/07 Managing Change

SEMESTER 2
1 16/07/07 Organisational Culture/Learning Organisations
2 23/07/07 H R Management – Skills Audit
3 30/07/07 Training Needs Analysis
4 6/08/07 Training Plan
5 13/08/07 No Class
6 20/08/07 Implement Training Plans
7 27/08/07 Group Presentations

Overview of Learning Resources


Learning Resources

Prescribed Texts


References


Other Resources

Essential Learning Resources:
• Cole, Kris. 2005. Management Theory and Practice. Pearson Australia. Frenchs Forest NSW.


Overview of Assessment

(1) Project Journal (Individual)

Reflects:
• Team development
• The building of relationships in the team
• The development of trust and confidence
• Support given to team members
• The coaching and mentoring of team members

Records:
• Personal work goals/diary
• Decisions made in meetings
• Team problems identified and rectified

(2) Project Report which explains: (individual)
• Strategies for creating & facilitating learning
• Strategies and the methods selected for managing poorly performed team members
• Recommendations for improving effective working relationships to achieve team and
project goals.

(3) Training & Development Plan (Group Presentation)


Assessment Tasks

Learners need to demonstrate by means of a range of assessment tasks that they can:
(1) Compile a Project Journal (Individual) 25%
Reflects:
• Team development
• The building of relationships in the team
• The development of trust and confidence
• Support given to team members
• The coaching and mentoring of team members
Records:
• Personal work goals/diary
• Decisions made in meetings
• Team problems identified and rectified
(2) Produce a Project Report which explains: (individual) 50%
• Strategies for creating & facilitating learning
• Strategies and the methods selected for managing poorly performed team members
• Recommendations for improving effective working relationships to achieve team and
project goals.
(3) Produce a Self-Evaluation (individual) 10%
(4) Produce a Training & Development Plan (Group Presentation) 15%
Learners can make a claim for Approved Prior Learning on entry to the course
Criteria for your results: HD (high distinction – indicative score 80-100%) or DI (distinction – indicative score 70-79%) or CR (credit – indicative score 60-69%) or PA (pass – indicative score 50-59%) or NN (fail – indicative score 0-49%).
Negotiation to vary assessment methods may be made in special circumstances. This is subject to the discretion of the trainer after consideration of the learner’s request and is done on a needs basis.

Course Overview: Access Course Overview