Course Title: Management Skills

Part B: Course Detail

Teaching Period: Term1 2008

Course Code: NONE7208L

Course Title: Management Skills

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C5165 - Diploma of Textiles Clothing and Footwear

Course Contact : Loraine Grant

Course Contact Phone: +61 3 9925 9145

Course Contact Email:loraine.grant@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Kelly Pascoe
+61 3 9925 9177
kelly.pascoe@rmit.edu.au  

Location:
Building: 511
Level: 1
Room: 7

Nominal Hours: 72

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

To provide learners with skills and knowledge to:

• Collect information from relevant sources to achieve work responsibilities
• Use appropriate methods to communicate ideas and share information
• Obtain valuable input from internal and external sources for developing and refining new ideas and approaches
• Develop trust and confidence by treating people with integrity, respect and empathy
• Use social, ethical and business standards to develop and maintain positive relationships
• Gain and maintain trust and confidence of peers, colleagues, mentors, project managers and industry customers through competent performance
• Build and maintain relationships and networks by providing benefits for the team and organization
• Manage problems, poor performance and difficult situations through guidance, support, negotiation and corrective action to achieve positive outcomes.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSXFMI503A Establish and manage effective workplace relationships

Element:

BSXFMI503A/01 Gather, convey and receive information and ideas

Performance Criteria:

• Information to achieve work responsibilities is collected from appropriate sources.
• The method(s) used to communicate ideas and information is appropriate to the audience.
• Communication takes into account social and cultural diversity.
• Input from internal and external sources is sought, and valued in developing and refining new ideas and approaches.

Element:

BSXFMI503A/01 Gather, convey and receive information and ideas

Performance Criteria:

• Information to achieve work responsibilities is collected from appropriate sources.
• The method(s) used to communicate ideas and information is appropriate to the audience.
• Communication takes into account social and cultural diversity.
• Input from internal and external sources is sought, and valued in developing and refining new ideas and approaches.

Element:

BSXFMI503A/02 Develop trust and confidence

Performance Criteria:

• People are treated with integrity, respect and empathy.
• The organisation’s social, ethical and business standards are used to develop and maintain positive relationships.
• Trust and confidence of colleagues, customers and suppliers is gained and maintained through competent performance.
• Interpersonal styles and methods are adjusted to the social and cultural environment.

Element:

BSXFMI503A/02 Develop trust and confidence

Performance Criteria:

• People are treated with integrity, respect and empathy.
• The organisation’s social, ethical and business standards are used to develop and maintain positive relationships.
• Trust and confidence of colleagues, customers and suppliers is gained and maintained through competent performance.
• Interpersonal styles and methods are adjusted to the social and cultural environment.

Element:

BSXFMI503A/03 Build and maintain networks and relationships

Performance Criteria:

• Networking is used to identify and build relationships.
• Networks and other work relationships provide identifiable benefits for the team and organisation.
• Cross-cultural cooperation results in positive outcomes for individuals, teams and the organisation.
• Coaching and mentoring is used to assist colleagues develop effective relationships in a diverse workplace.
• Networking is used to identify and build relationships.
• Networks and other work relationships provide identifiable benefits for the team and organisation.
• Cross-cultural cooperation results in positive outcomes for individuals, teams and the organisation.
• Coaching and mentoring is used to assist colleagues develop effective relationships in a diverse workplace.

Element:

BSXFMI503A/03 Build and maintain networks and relationships

Performance Criteria:

• Networking is used to identify and build relationships.
• Networks and other work relationships provide identifiable benefits for the team and organisation.
• Cross-cultural cooperation results in positive outcomes for individuals, teams and the organisation.
• Coaching and mentoring is used to assist colleagues develop effective relationships in a diverse workplace.
• Networking is used to identify and build relationships.
• Networks and other work relationships provide identifiable benefits for the team and organisation.
• Cross-cultural cooperation results in positive outcomes for individuals, teams and the organisation.
• Coaching and mentoring is used to assist colleagues develop effective relationships in a diverse workplace.

Element:

BSXFMI503A/04 Manage difficulties to achieve positive outcomes

Performance Criteria:

• Problems are identified and analysed, and action is taken to rectify the situation with minimal disruption to performance.
• Colleagues receive guidance and support to resolve their work difficulties.
• Continued poor performance is managed within the organisation’s processes.
• Conflict is managed constructively within the organisation’s processes.
• Difficult situations are negotiated to achieve results acceptable to the participants, and which meet organisation and legislative requirements.

Element:

BSXFMI503A/04 Manage difficulties to achieve positive outcomes

Performance Criteria:

• Problems are identified and analysed, and action is taken to rectify the situation with minimal disruption to performance.
• Colleagues receive guidance and support to resolve their work difficulties.
• Continued poor performance is managed within the organisation’s processes.
• Conflict is managed constructively within the organisation’s processes.
• Difficult situations are negotiated to achieve results acceptable to the participants, and which meet organisation and legislative requirements.

Element:

Frontline management plays an important role in developing and maintaining positive relationships in internal and external environments so that customers, suppliers and the organisation achieve planned outputs/outcomes.

Performance Criteria:

As above

National Element Code & Title:

LMTPDCL05A Dev/Present Des Concpt/s Wthn Specfd Gdlns 04/5

Element:

LMTPDCL05A/01 Research fashion and garment

Performance Criteria:

• Fashion and garment trends are researched and relevant information relating to the design project is obtained, including availability of materials.
• Ideas are contributed and discussed by team members to enhance the success of the project.

Element:

LMTPDCL05A/01 Research fashion and garment

Performance Criteria:

• Fashion and garment trends are researched and relevant information relating to the design project is obtained, including availability of materials.
• Ideas are contributed and discussed by team members to enhance the success of the project.

Element:

LMTPDCL05A/02 Generate and select initial concepts in consultation with others

Performance Criteria:

• Concepts are developed to identify the range of possibilities.
• A range of story board themes are prepared related to fabrics and colours.
• Ideas are discussed and modified in consultation with other design team members.
• Appropriate concepts are selected for development in consultation with design team.

Element:

LMTPDCL05A/02 Generate and select initial concepts in consultation with others

Performance Criteria:

• Concepts are developed to identify the range of possibilities.
• A range of story board themes are prepared related to fabrics and colours.
• Ideas are discussed and modified in consultation with other design team members.
• Appropriate concepts are selected for development in consultation with design team.

Element:

LMTPDCL05A/03 Develop design concepts and details in consultation with others

Performance Criteria:

• Appropriate styles and trims/accessories are identified.
• Production feasibility is researched and confirmed.
• Artwork/drawings /specifications are prepared in the appropriate format, including any additional documentation required.
• Design concepts are presented in accordance with agreed presentation strategy.

Element:

LMTPDCL05A/03 Develop design concepts and details in consultation with others

Performance Criteria:

• Appropriate styles and trims/accessories are identified.
• Production feasibility is researched and confirmed.
• Artwork/drawings /specifications are prepared in the appropriate format, including any additional documentation required.
• Design concepts are presented in accordance with agreed presentation strategy.

Element:

LMTPDCL05A/04 Cost range/garment in conjunction with production area

Performance Criteria:

• All items and resources required for the range/garment are checked and confirmed.
• Accumulated time is calculated or taken from the bill of labour and multiplied by standard cost to ascertain labour cost.
• Material costs are obtained from relevant sources and compared, where necessary.
• Total garment/range costs are calculated, which include labour, material and overhead costs.
• Amendments or modifications are negotiated and agreed when required to ensure garment/range is within budget.

Element:

LMTPDCL05A/04 Cost range/garment in conjunction with production area

Performance Criteria:

• All items and resources required for the range/garment are checked and confirmed.
• Accumulated time is calculated or taken from the bill of labour and multiplied by standard cost to ascertain labour cost.
• Material costs are obtained from relevant sources and compared, where necessary.
• Total garment/range costs are calculated, which include labour, material and overhead costs.
• Amendments or modifications are negotiated and agreed when required to ensure garment/range is within budget.

Element:

LMTPDCL05A/05 Maintain records

Performance Criteria:

• Records are maintained and reports prepared, where necessary, in accordance with enterprise procedures.

Element:

LMTPDCL05A/05 Maintain records

Performance Criteria:

• Records are maintained and reports prepared, where necessary, in accordance with enterprise procedures.

Element:

This unit covers the skills and knowledge required for the development and presentation of garment design concepts to the client within specified guidelines in the enterprise.

Performance Criteria:

As above


Learning Outcomes


Refer to other sections of guide


Details of Learning Activities

PLANNED LEARNING EXPERIENCES-

Underpinning skills and knowledge delivered in lectures, tutorials, workshops, case studies,
practical activities, exercises, guest speakers and audio-visuals on the following topics:-

coaching, mentoring, adult learning principles, team building, communication processes (cultural
diversity), leadership styles, conflict management, motivation, performance counselling, goal
setting, managing change, perceptions, values, organisational culture, effective
working relationships and management by objectives.



Teaching Schedule

04/02/07 Project Week

11/02/07 No Formal Classes – Field work

18/02/07 Introduction, Reflection on CIV teamwork

25/02/07 Group Dynamics

03/03/07 Melbourne Fashion Week

10/03/07 Communication Foundation
(IFFTI Conference Brunswick)

17/03/07 Teams/Team Building

24/03/07- 31/03/07 Easter Break

07/04/07 Individual Differences

14/04/07 Leadership Approaches

21/04/07 Decision Making/Problem Solving

28/04/07 Personality/Perceptions

05/05/07 Delegation/Feedback

12/05/07 Delegation/Feedback

19/05/07 Motivation

26/05/07 Managing Conflict

02/06/07 Coaching/Mentoring

09/06/07 Coaching/Mentoring

16/06/07 OHS

23/06/07 OHS

30/06/07– 11/07/07 Term Break


Learning Resources

Prescribed Texts


References


Other Resources

Essential Learning Resources:

• Cole, Kris. 2005. Management Theory and Practice. Pearson Australia. Frenchs Forest NSW.


Overview of Assessment

(1) Project Journal (Individual)

Reflects:
• Team development
• The building of relationships in the team
• The development of trust and confidence
• Support given to team members
• The coaching and mentoring of team members

Records:
• Personal work goals/diary
• Decisions made in meetings
• Team problems identified and rectified

(2) Project Report which explains: (individual)
• Strategies for creating & facilitating learning
• Strategies and the methods selected for managing poorly performed team members
• Recommendations for improving effective working relationships to achieve team and
project goals.

(3) Training & Development Plan (Group Presentation)


Assessment Tasks

Learners need to demonstrate by means of a range of assessment tasks that they can:

(1) Demonstrate and understanding of the skills and knowledge used in the management of teams by completing three ongoing assessment tasks over the course. (Individual): 30%

(2) Complete a Management Checklist on all aspects of the Project process (individual).
The checklist will be used to reflect, analyse and make recommendations for improvement in each of the different aspects of the managing the Project process. 50%

(3) Produce a Training & Development Plan (Group Presentation). 20%

Learners can make a claim for Approved Prior Learning on entry to the course

Criteria for your results: HD (high distinction – indicative score 80-100%) or DI (distinction – indicative score 70-79%) or CR (credit – indicative score 60-69%) or PA (pass – indicative score 50-59%) or NN (fail – indicative score 0-49%).

Negotiation to vary assessment methods may be made in special circumstances. This is subject to the discretion of the trainer after consideration of the learner’s request and is done on a needs basis.



Assessment Matrix

Not applicable

Course Overview: Access Course Overview