Course Title: Determine maintenance strategy

Part A: Course Overview

Program: C5194

Course Title: Determine maintenance strategy

Portfolio: BUS

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business

Face-to-Face or Workplace

Term1 2009,
Term1 2010,
Term1 2011,
Term2 2011

Course Contact: Radhu Punchanathan

Course Contact Phone: +61 3 9925 1409

Course Contact Email:

Course Description

This unit defines the competency required to determine and operationalise maintenance strategies and supporting processes to achieve continuity of IT operations and business functions.

Pre-requisite Courses and Assumed Knowledge and Capabilities



This course is co-delivered & co-assessed with three other courses:
COSC5318C Evaluate vendor products
COSC5354C Acquire system components
COSC5328C Install and configure single segment LAN switch

National Competency Codes and Titles

National Element Code & Title:

ICAS5104A Determine maintenance strategy


1. Identify and analyse maintenance needs

2. Identify and analyse IT system components to be maintained

3. Develop service level agreements

4. Formulate maintenance strategy

5. Define client and supplier processes and standards

Learning Outcomes

Overview of Assessment

Assessment will incorporate a variety of methods including assignment, practical demonstrations, online quizzes and a final exam. You will be asked to demonstrate your work to your teacher to ensure relevant competency standards are met. You will be provided feedback throughout the course.