Course Title: Manage meetings

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: BUSM6240C

Course Title: Manage meetings

School: 650T TAFE Business

Campus: City Campus

Program: C5221 - Diploma of Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge to manage the preparation of meetings, chairing the meetings, organising the minutes and reporting outcomes.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM502B Manage meetings


Conduct meetings

Performance Criteria:

2.1 Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements.

2.2 Conduct meetings to ensure they are focused, time efficient and achieve outcomes.

2.3 Ensure meeting facilitation enables participation, discussion, problemsolving and resolution of issues.

2.4 Brief minute taker on method for recording meeting notes in accordance with organisational requirements and conventions for type of meeting.



Follow up meetings

Performance Criteria:

3.1 Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting, and are formatted in accordance with organisational procedures and meeting conventions.

3.2 Distribute and sotre minutes and other follow-up documentation within designated time lines and according to organisational requirements.

3.3 Report outcomes of meetings as required, within designated time lines.


Prepare for meetings

Performance Criteria:

1.1 Develop agenda in line with stated meeting purpose.

1.2 Ensure style and structure of meeting are appropriate to its purpose.

1.3 Identify meeting participants and notify them in accordance with organisational procedures.

1.4 Confirm meeting arrangements in accordance with requirements of meeting.

1.5 Despatch meeting papers to participants within designated time lines.

Learning Outcomes


Details of Learning Activities

This course is co-delivered with BUSM6241C Plan and Manage Conferences and EMPL5627C Ensure Team Effectiveness.  Learners will use the work environment of the Virtual Enterprise and the context of the planning and conduct of the conference to take minutes.  Learners will conduct and manage those administrative tasks to provide agendas and meeting materials relating to the conference.  They will also conduct and chair such meetings taking the chairperson role in rotation in sub-committee format or in the full committee forum.  Using theory, students will apply sound meeting practice.

Some learning activities will include a self-directed learning approach.  Self-directed learning refers to organised teacher-directed learning activities that you will undertake independently, either as individuals or with other students.  This may include workplace research, library assignments, field work and work placements.

Teaching Schedule




Manage Meetings



Plan and manage conferences



Ensure team effectiveness


Overview of courses


Learning activities

Mode of delivery for units

Learning Hub/Text


Prepare for meeting

Conduct meeting

Calling the right type of meeting at the right time

1.1 - 1.5

2.1 - 2.4

 1.1, 1.4, 1.6

1.1 - 1.3,

4.1 - 4.2 

Meeting assessment

Follow up meetings

Types of meetings and when to call a meeting

3.1 - 3.3 1.2, 1.6, 1.7, 4.1

1.1 - 1.3,

2.1 - 2.2, 4.1 - 4.3


Prepare for meeting

Planning and leading meetings.

Agendas and minutes and producing an Action Plan.

1.1 - 1.5  1.3, 1.5, 1.7, 2.22.1 - 2.4  

Conduct meeting

Presentation skills.  Body language.

2.1 - 2.4 1.3, 1.5

2.1 - 2.4

3.1 - 3.3

Meeting assessment

Follow up meetings

Understanding meeting protocol, the officials and protocol of formal meetings.


3.1 - 3.3 4.2 2.1 - 2.4 

Follow up meetings

Case study.

3.1 - 3.3  4.2 2.1 - 2.4 

Conduct meeting

Group processes.

1.1 - 1.5 1.4, 2.1, 2.2 3.1 - 3.3Meeting assessment
9Practical Placement self directed learningself directed self directed  
10Practical Placement     

Follow up meetings

Roles in informal meetings. 

3.1 - 3.3 3.4, 3.5 3.1 - 3.3 

Prepare for meetings 

How well are people working together - and keeping control. Communication skills

1.1 - 1.5 3.2 4.1 - 4.4 
13Conduct meeting 2.1 - 2.4 1.7, 3.5, 4.1, 4.3, 4.4, 4.5 4.1 - 4.4Meeting assessment


Conduct meeting

 2.1 - 2.4 3.3, 3.4, 4.6, 5.1 All elementsMeeting assessment (debrief)
15Follow up meetings3.1 - 3.3 5.1 - 5.4 All elements 

Follow up meetings


 3.1 - 3.3 1.7, 5.2, 5.3, 5.4All elements  

Learning Resources

Prescribed Texts

Management Theory and Practice


Other Resources

Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical assessments, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work based or course activities.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.


Assessment Tasks

See above.  The meetings are spaced across the duration of the unit, in order for your teacher to provide you with progressive feedback.

Assessment Matrix

BSBADM502B Manage MeetingsMeetings 1-5
Prepare for meetings1-5  covering all elements
Conduct and follow up meetings1-5 covering all elements

The critical aspects of assessment are a summary of the skills and knowledge you need to demonstrate competency in each of the units in this learning cluster.  They are included above so that you can see the relationship between the units of competency and the assessment activities.

Other Information

Please note: you must achieve competence in all elements to achieve competency.  Due to the complex nature of this unit, you may be required to demonstrate competency more than once.

Assessments submitted late will attract a DNS/NYC grade.  Refer to Student Diary for Special Consideration/Extension of Time procedure.

Grading schedule:

CHD: Competency with High Distinction

CDI: Competency with Distinction

CC: Competency with Credit

CA: Competency Achieved

NYC/DNS: Not Yet Competent/Did Not Submit

Course Overview: Access Course Overview