Course Title: Manage business document design and development
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: BUSM6243C
Course Title: Manage business document design and development
School: 650T Vocational Business Education
Campus: City Campus
Program: C5221 - Diploma of Business Administration
Course Contact : Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email:sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Course Teacher:
Gary Brown
gary.brown@rmit.edu.au
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit covers skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. Employability Skills are applied where suitable.
It is recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus both in and outside class times.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBADM506B Manage business document design and development |
Element: |
1. Establish documentation standards |
Performance Criteria: |
1.1. Identify organisational requirements for information entry, storage, output, and quality of document design and production |
Element: |
2. Manage template design and development |
Performance Criteria: |
2.1. Ensure standard formats and templates suit the purpose, audience and information requirements of each document |
Element: |
3. Develop standard text for documents |
Performance Criteria: |
3.1. Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production |
Element: |
4. Develop and implement strategies to ensure the use of standard documentation |
Performance Criteria: |
4.1. Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users |
Element: |
5. Develop and implement strategies for maintenance and continuous improvement of standard documentation |
Performance Criteria: |
5.1. Monitor use of standard documentation templates and macros, and evaluate the quality of documents produced against documentation standards |
Learning Outcomes
Details of Learning Activities
Learning activities will include in-class discussions and word processing demonstrations, hands on exercises using Lynda.com tutorials to review complex document skills and theory of document design and management of business documents and in particular depth management of document templates.
Teaching Schedule
The Teaching Schedule for this course is as follows:
Induction Session
Prior to training commencement a program level induction session will be conducted that comprises the following:
- Program overview and requirements
- MyRMIT/Blackboard
- Overview of assessment requirements
- Pre-Training Review including:
- Recognition of Prior Learning and Credit Transfers
- Assessment of current skills and knowledge
- Competency/Grading Criteria
- Plagiarism
- Appeals
- Extensions
- Feedback
- Privacy
- Submission requirements
- Resubmission policy
- Where to get support
- Student responsibilities
Course Delivery:
| Week |
Week Commencing |
Topics | Assessment due dates and feedback |
| 1 | 9 Feb | Course induction
Course delivery and assessment details for full time delivery Online learning environment including Blackboard Grading Plagiarism Appeals/Extensions Good document design |
Assessment Overview
Portfolio of Evidence (based on in class activities produced using a range of software packages for document design and production available through myDesktop) |
| 2 | 16 Feb |
Occupational Health & Safety in the office/study environment
Organisational requirements and style guides |
Portfolio documents (5 Activities in total) due in weeks 3, 4, 5, 6 and 7 |
| 3 | 23 Feb | What technology do we have available? Document types Design standards |
Activity 1 Due |
| 4 | 2 Mar | Standard formats and templates, enhance readability Layout and style Testing and editing |
Activity 2 Due |
| 5 | 9 Mar (Monday Labour Public Holiday) | Macros - creating, using and testing | Activity 3 Due |
| 6 | 16 Mar | Evaluate complex technical functions | Activity 4 Due |
| 7 | 23 Mar | Monitor usage of standard document templates and macros where applicable | Activity 5 Due |
| 8 | 30 Mar | Review standards for continuous improvement | Feedback to be provided on portfolio items one week following submissions submitted on time. |
| Mid semester break 2 – 8 Apr classes resume Thursday 9 Apr 2015 | |||
| 9 | 13 Apr | Work in Progress - Portfolio | Task 1 - Part A: Portfolio of Evidence due (this is the final best version of all work collated) |
| 10 | 20 Apr | Work in Progress - Presentations | |
| 11 | 27 Apr | Work in Progress - Presentations | |
| 12 | 4 May | Presentations scheduled in class for 5 minutes each student with question time for peer review | Task 1 - Part B: Document Design Presentations (in class) |
| 13 | 11 May | Practical Placement. | Work Integrated Learning |
| 14 | 18 May | Practical Placement. | Work Integrated Learning |
| 15 | 25 May | Course review | Presentation feedback summary |
| 16 | 1 Jun | Review and feedback | |
| 17 | 8 Jun | Semester 1 assessment period | Assessment feedback commences (2 weeks) and resubmissions/Special Consideration where applicable. |
Learning Resources
Prescribed Texts
References
Dobson, A. Touch Typing in 10 hours, Oxford UK, 2009 |
9781845283407 |
Duffy, J. Illustrated Series, Microsoft Word 2010 Brief, Cengage Learning, 2011 |
9780538748223 |
Other Resources
Lynda.com is an extensive online training library focused on business and information technology. The lynda.com library helps anyone learn software, creative, and business skills to achieve personal and professional goals. It covers a wide variety of software products and digital technology. The courses are in streaming video format. Always login via the RMIT Library link http://www1.rmit.edu.au/library/lynda from there you will need to create your own separate login to access a full range of free tutorials and exercise files for the following areas:
- Word 2013: Templates in Depth
- Building Templates in Word
- Word 2010: Forms in Depth
- Word 2010: Styles in Depth
- Word 2010: Real-World Projects
Overview of Assessment
Assessment may incorporate a variety of methods including in-class exercises, problem-solving exeercises, assignments, group or individual projects, work log book, work journal and practical placement. Activities may include the production of technical requirements such as documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.
Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.
Assessment Tasks
Critical aspects for assessment and evidence required to demonstrate competency in this unit Evidence of the following is essential:
• designing templates or style sheets for use in document design
• documenting processes and strategies to ensure implementation.
Assessments
Overview
There is one task in this course divided in two parts, Part A and B. All parts of this Assessment Task must be completed in full to be deemed competent in this course and to receive grading overall at the end of the semester.
Task 1 – Part A: Portfolio of Evidence
1. Activity 1, Standard forms and templates
2. Activity 2, Layout, styles and formatting for good design
3. Activity 3, Layout, styles and formatting for good design
4. Activity 4, Evaluating complex technical functions
5. Activity 5, Designing, creating and testing templates with explanatory notes
Detailed instructions for each activity are presented on the following pages in the Assessment Record and Cover Sheet for Manage business document design and development Task 1 available on the Blackboard.
Task 1 – Part B: Document Design Presentation
When designing documents it is essential that you know what your client (stakeholders) expectations are for the document design. You will need to be prepared to deliver relevant training sessions, presentations or workshops, as required to implement the document template/style guides with the organisation successfully.
To do this you will need to build your confidence to present to a range of user groups. Based on the document templates you create for Activity 5 in your Portfolio of Evidence, you will prepare a five to 7 minute presentation format with your teacher in Week 5 for feedback and progress update.
Presentation software that you may use to deliver your document designs:
• Microsoft PowerPoint
• Microsoft MovieMaker
• Prezi
• Presentation (in Google Drive – accessed through your student Gmail account)
You will prepare your presentation content based on the following areas:
• Introduce the organisational style and standards policies, procedures and requirements
• Document design strategy
• Sample of one document template (include the software package and version it has been created in)
• Briefly outline the document purposes and how it should be used
 
Presentation Assessment Criteria
• Delivery – use of voice, body language and overall confidence
• Content/Structure – effective use of technology to visually support your presentation content in a clear and organised professional manner
• Audience engagement – keeping your audience interested and make sure you are prepared to accept questions if they are asked at the end of your presentation
Portfolio of Evidence
Activity 5
Designing, creating and testing templates with explanatory notes
You will design and create two document templates for use in Billboard Agency; a Quote template (for advertising and marketing services) and a Sales Invoice using MS Word, refer to your Billboard Agency Style Guide created in Activity 1. Using the finished templates you will create a comprehensive set of instructions (also known as explanatory notes) for each document.
It is expected that you incorporate the following complex functions in the design of both templates:
- Formatted table features for example; Bold text, shadow, borders and shading
- Formulas for efficient template calculation within the main table
- Check boxes where applicable
- Drop-down list or Combo boxes were useful
- Date picker
- Company logo created in Activity 1 for Billboard Agency
- Consistent header and footer design to suit organisation style guide
Deliverables
1. Template 1 – Quote
2. Template 2 – Sales Invoice
3. Scanned examples of document design development (thumbnails, sketches, notes regarding document layout)
4. Instructions for template use and storage
5. Brief feedback form for your class peers to complete in hard copy format at the time of your presentation
Specific Submission Instructions
All learning activities included in the Portfolio of Evidence are to be completed in the scheduled class time and submitted progressively for teacher feedback in the weeks due on the weekly schedule.
Part A
In Week 9 you are to fill in your name, student number and the title of the assessment and have read and understood the Student Assessment Declaration on the first page of this document, and upload with your finished portfolio documents by Friday 17 April 2015.
Part B
In Week 12 you are to fill in your name, student number and the title of the assessment and have read and understood the Student Assessment Declaration on the first page of this document, and upload with your final presentation documents by Friday 9 May 2015.
Submission Requirements
You should:
- Ensure that you submit assessments on or before the due date.
- Always retain a copy of your assessment tasks (hard copy and soft copy)
- When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
- Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10 unless instructed otherwise in the Assessment Record and Cover Sheet instructions.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates even when work is submitted progressively in the form of a weekly journal/learning activities.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:
Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Assessment Matrix
Course Overview: Access Course Overview