Course Title: Ensure team effectiveness

Part B: Course Detail

Teaching Period: Term1 2010

Course Code: EMPL5627C

Course Title: Ensure team effectiveness

School: 650T TAFE Business

Campus: City Campus

Program: C5221 - Diploma of Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:sylvia.baroutis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course facilitates all aspects of teamwork within an organisational setting.  It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.  Team members will facilitate work teams and build a positive culture within work teams.  Soft skills are applied to a structured approach to the management of the team.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR502A Ensure team effectiveness

Element:

Develop and facilitate team cohesion

Performance Criteria:

Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team.

Develop policies and procedures to ensure team members take responsilbility for own work and assist others to undertake required roles and responsibilities.

Provide feedback to team members to encourage, value and reward individual and team efforts and contributions.

Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed.

Element:

Establish team performance plan

Performance Criteria:

Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives.

Develop performance plans to establish expected outcomes, outputs, key performance indicators and goals for work team.

Support team members in meeting expected performance outcomes.

Element:

Facilitate teamwork

Performance Criteria:

Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes.

Support the team in identifying and resolving work performance problems.

Ensure own contribution to work team serves as a role model for others and enhances the organisation's image for all stakeholders.

Element:

Liaise with stakeholders

Performance Criteria:

Establish and maintain open communication processes with all stakeholders.

Communicate information from line manager/management to the team.

Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders.

Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders.

Learning Outcomes



Details of Learning Activities

Total: 60 hrs -Self directed and community engagement: 34; Face to Face: 18; Online: 8

Students will be provided with theory classes in a classroom.  This course is co-delivered with Plan and Manage Conferences and Manage Meetings, delivered on the same day.  With action-learning applied to a problem-based scenario, a text book is sourced.  The student will be part of a project team and will require the effective use of Microsoft Software.  Reference is also made to resources from the Internet, Learning Hub, Learning Lab, Discussion Boards and face-to-face discussions.


Teaching Schedule

 

Learning Objectives

 

Activities

 

Week 1

 

What do we know about teams?

 

Icebreaker.

 

 

Textbook

 

Learning Hub

 

OHS Induction

 

Assessment outline

 

The project brief:

 

Week 2

 

Chapter 1: The Changing Work Environment

 

Understanding sustainability.  Visit: www.sustainability.vic.gov.au

 

Chapter 2: The Operating Environment

 

Establish Team Performance Plan

 

Text

 

Guest Speaker

 

Project: sustainability

 

Discussion

 

Project teamwork

 

Week 3

 

Chapter 4: The Informal Organisation

 

 

Establish Team Performance Plan

 

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 4

 

Chapter 13: Building Effective Work Teams

 

 

Establish Team Performance Plan

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 5

 

Chapter 12: Assigning Work and Delegating Duties

 

Establish Team Performance Plan

 

Part A: case study due (25%)

 

Week 6

 

Chapter 14: Leading Non-traditional Teams

 

 

Develop and Facilitate Team Cohesion

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 7

 

Chapter 11: Unlocking Peak Performance

 

 

Develop and Facilitate Team Cohesion

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 8

 

Develop and Facilitate Team Cohesion

 

Part B: case study due (25%)

 

 

MID SEMESTER BREAK

 

Week 9

 

 

PRACTICAL PLACEMENT

 

Week 10

 

 

PRACTICAL PLACEMENT

 

Week 11

 

Develop and Facilitate Team Cohesion

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 12

 

Develop and Facilitate Team Cohesion

 

Part C: case study due (25%)

 

Week 13

 

Facilitate Teamwork

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 14

 

Facilitate Teamwork

 

CONFERENCE & TRADE FAIR

 

Week 15

 

Facilitate Teamwork

 

Text

 

PowerPoint

 

Discussion

 

Project teamwork

 

Week 16

 

Facilitate Teamwork

 

Part D: case study due (25%)

 

Week 17

 

Feedback and review

 

 

 

Week 18

 

Feedback and review

 

 


Learning Resources

Prescribed Texts

Cole Kris 2010 Management Theory and Practice, Pearson 

9781442503120

References


Other Resources


Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent.  Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency.  Assessments may incorporate a variety of methods: direct questioning combined with a review of portfolios of evidence, review of authenticated documents from the training environment and demonstration of techniques.

In addition to the assessments, feedback is provided to the students throughout the duration of the course.


Assessment Tasks

Team assessment is based on a real life project outcome.  The student will collaborate with other team members and stakeholders to produce four case studies and answer questions as described in the marking guide.  The team response will observe the nine privacy principles during the conduct of this assignment.  Refer to Marking Guide “Team Assessment” including four parts A-D worth 25% each.  Each part is due in weeks 5, 8, 12 and 16 respectively and due as hard copy to the drop box at Level 13.

 


Assessment Matrix

EMPL5627C Ensure team effectiveness

 

Team project:  Sustainability

 

Grade

 

Establish team performance plan

 

Parts A-B √

 

25

 

Develop and facilitate team cohesion

 

Parts B-D √

 

25

 

Facilitate teamwork

 

Parts B-C √

 

25

 

Liaise with stakeholders

 

Parts D-A √

 

25

 

Other Information

In adherence with RMIT’s commitment to sustainability, course teachers will seek to incorporate environmental concerns in the facilitation of this course. These include, but are not limited to:

<!--[if !supportLists]-->&middot;          <!--[endif]-->Conserving natural resources

<!--[if !supportLists]-->&middot;          <!--[endif]-->Using recycled materials wherever possible

<!--[if !supportLists]-->&middot;          <!--[endif]-->Minimising pollution

<!--[if !supportLists]-->&middot;          <!--[endif]-->Applying energy savings measures

<!--[if !supportLists]-->&middot;          <!--[endif]-->Reducing waste

 Students are encouraged to identify and follow environmental and resource efficient ways of working whilst studying this course.

Grading


Grade

 

Mark

 

Description

 

HD

>=80

High distinction (competency achieved)

DI

70-79

Distinction (competency achieved)

CR

60-69

Credit (competency achieved)

PA

50-59

Pass (competency achieved)

NN

<50

Fail (not yet competent)

CA

Not applicable

Competency Achieved

NYC

Not available

Not yet competent

 

 

Course Overview: Access Course Overview