Course Title: Ensure team effectiveness
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: EMPL5627C
Course Title: Ensure team effectiveness
School: 650T TAFE Business
Campus: City Campus
Program: C5221 - Diploma of Business Administration
Course Contact : Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email:sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This course facilitates all aspects of teamwork within an organisational setting. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation. Team members will facilitate work teams and build a positive culture within work teams. Soft skills are applied to a structured approach to the management of the team.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBWOR502A Ensure team effectiveness |
Element: |
Develop and facilitate team cohesion |
Performance Criteria: |
2.1 Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team. 2.2 Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities. 2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions. 2.4 Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed. |
Element: |
Establish team performance plan |
Performance Criteria: |
1.1 Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives. 1.2 Develop performance plans to establish expected outcomes, outputs, key performance indicators and goals for work team. 1.3 Support team members in meeting expected performance outcomes. |
Element: |
Facilitate teamwork |
Performance Criteria: |
3.1 Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes. 3.2 Support the team in identifying and resolving work performance problems. 3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders. |
Element: |
Liaise with stakeholders |
Performance Criteria: |
4.1 Establish and maintain open communication processes with all stakeholders. 4.2 Communicate information from line manager/management to the team. 4.3 Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders. 4.4 Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders. |
Learning Outcomes
Details of Learning Activities
This course is co-delivered with BUSM6240C Manage Meetings, BUSM6241C Plan and Manage Conferences. Your team (whether it is based in the VE or workplace) is required to ensure that the Conference is Carbon Neutral for the course Plan and Manage Conferences. Your team is the conference committee you have been assigned to. Your team will have a Sustainability Research Officer who will provide research data and information for the team. Assign a Team Leader as early as possible. Your learning is action based and you will apply theory to practice drawing on the textbook theory.
Some learning activities will include a self-directed learning approach. Self-directed learning refers to organised activities that you will undertake independently, either as individuals or with other students that are supervised by a teacher. This may include workplace research, library assignments, fieldwork and work placements.
Teaching Schedule
Week | Content |
Elements BSBWOR502A Teams |
Elements BSBADM503B Plan and Manage Conferences |
Elements BSBADM502B Manage Meetings | Assessment |
1 |
Overview of courses Assessment: the project brief Learning activities Mode of delivery for units Learning Hub/Text |
||||
2 |
The changing work environment - Chapter 1 Develop team principles Who are you anyway? Understanding sustainability: visit www.sustainability.vic.gov.au The operating environment: Chapter 2 |
1.1 - 1.3 4.1 - 4.2 |
1.1, 1.4, 1.6 |
1.1 - 1.5 2.1 - 2.4 |
Teacher observation |
3 |
The informal organisation: Chapter 4 Establish team roles/goals/KPI’s |
1.1 - 1.3 2.1 - 2.2 4.1 - 4.3
|
1.2, 1.6, 1.7, 4.1 | 3.1 - 3.3 | Teacher observation |
4 |
Building effective work teams: Chapter 13 Stages in team development Research |
2.1 - 2.4 | 1.3, 1.5, 1.7, 2.2 | 1.1 - 1.5 | Teacher observation |
5 |
Assigning Work and Delegating Duties: Chapter 12 Establish team performance plan What’s working and what’s not |
2.1 - 2.4 3.1 - 3.3 |
1.3, 1.5 | 2.1 - 2.4 |
Part A Due Teacher observation |
6 |
Leading non-traditional teams: Chapter 14 Leadership theory and practice |
2.1 - 2.4 | 4.2 | 3.1 - 3.3 | Teacher observation |
7 |
Unlocking peak performance: Chapter 11 Team activity: dynamics and cohesion; Roles people play and their associated strength |
2.1 - 2.4 | 4.2 | 3.1 - 3.3 | Teacher observation |
8 |
Develop and facilitate team cohesion Peak performance and harmony Winter survival activity |
3.1 - 3.3 |
1.4, 2.1, 2.2 | 1.1 - 1.5 |
Part B Due Teacher observation |
9 | Practical Placement | Self -directed learning | 2.2, 3.1, 4.1, 5.2 | ||
10 | Practical Placement | Self-directed learning | |||
11 |
Develop and facilitate team cohesion Stakeholder management Communication theory; Processes and Systems: |
3.1 - 3.3 | 3.4, 3.5 | 3.1 - 3.3 | Teacher observation |
12 | Facilitate teamwork - problemsolving activities - nominal group technique | 4.1 - 4.4 | 3.2 | 1.1 - 1.5 |
Part C Due Teacher observation |
13 |
Facilitate teamwork - Apply communication theory Stakeholder management - getting it right - for internal and external customers
|
4.1 - 4.4 | 1.7, 3.5, 4.1, 4.3, 4.4, 4.5, 5.2 | 2.1 - 2.4 | Teacher observation |
14 | Conference | All elements | 3.3, 3.4, 4.2, 4.6, 5.1 | 2.1 - 2.4 | Teacher observation |
15 |
Liaising with stakeholders to achieve team outcome. Final report production. |
All elements | 5.1 - 5.4 | 3.1 - 3.3 |
Part D Due Teacher observation |
16 | Evaluation and corrective action. | All elements | 1.7, 5.2, 5.3, 5.4 | 3.1 - 3.3 |
Learning Resources
Prescribed Texts
Management Theory and Practice: 4th ed, Kris Cole, Pearson. |
References
Other Resources
Overview of Assessment
Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Assessment methods have been designed to measure achievements of each competency. Assessments may incorporate a variety of methods: direct questioning combined with a review of portfolios of evidence, review of authenticated documents from the training environment and demonstration of techniques.
In addition to the assessments, feedback is provided to the students throughout the duration of the course.
Assessment Tasks
The student must demonstrate competence in all elements to be deemed competent in this unit.
Team Project Brief:
Using the marking guide in the Learning Hub you will play an active role in your team in developing within your team what’s new in terms of sustainability for events and report on your own progress, ask questions, share information and for problem-solving and ideas-gnerating discussion. Your team will bring its ideas progressively responding to Parts A-D over the semester to make the Conference Carbon Neutral. By Week 4 your team will formalise its team project by liaising with stakeholders and confirming that all aspects of sustainability are taken into account for the pre and post conference stages, not just at the time of the conference proceedings. Due date schedule:
Part A: Due Week 5
Part B: Due Week 8
Part C: Due Week 12
Part D: Due Week 15
Assessment: individual observation
Your teacher will provide documented individual feedback weekly using the Marking Guide in the Learning Hub. This will be assessed as competencies "developed" and "not yet developed" to provide progressive and formative assessment during the semester, rather than simply at the end of the course.
Assessment Matrix
EMPL5627C Ensure team effectiveness Sustainability Project: Making the Conference Carbon Neutral |
Memo sent as PDF via email Part A |
Team report to Drop Box Part B |
Team Memo Part C |
Report Part D |
Observation |
Establish team performance plan |
1.1 - 1.3 3.1, 4.1 |
All | |||
Develop and facilitate team cohesion |
2.1 - 2.4 4.2 - 4.4 |
All | |||
Facilitate teamwork |
1.3, 2.2, 2.4 3.1 - 3.3 |
All | |||
Liaise with stakeholders | All elements | All |
Other Information
Assessments submitted late will attract a DNS/NYC grade. Refer to Student Diary for Special Consideration/Extension of Time procedure.
Grading Schedule:
CHD: Competency with High Distinction
CDI: Competency with Distinction
CC: Competency with Credit
CA: Competency Achieved
NYC/DNS: Not Yet Competent/Did Not Submit
Course Overview: Access Course Overview