Course Title: Manage people performance

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: EMPL5636C

Course Title: Manage people performance

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C5222 - Diploma of Management

Course Contact : Peter Bonnell

Course Contact Phone: +61 3 9925 9171

Course Contact Email:peter.bonnell@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will acquire the skills to be able to manage people’s performance at work.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT502B Manage people performance

Element:

1. Allocate work

Performance Criteria:

1.1.Consult relevant groups and individuals on work to be allocated and resources available
1.2.Develop work plans in accordance with operational plans
1.3.Allocate work in a way that is efficient, cost effective and outcome focussed
1.4.Confirm performance standards, Code of Conduct and work outputs with relevant teams and individuals
1.5.Develop and agree performance indicators with relevant staff prior to commencement of work
1.6.Conduct risk analysis in accordance with the organisational risk management plan and legal requirements

Element:

2. Assess performance

Performance Criteria:

2.1.Design performance management and review processes to ensure consistency with organisational objectives and policies
2.2.Train participants in the performance management and review process
2.3.Conduct performance management in accordance with organisational protocols and time lines
2.4.Monitor and evaluate performance on a continuous basis

Element:

3. Provide feedback

Performance Criteria:

3.1.Provide informal feedback to staff on a regular basis
3.2.Advise relevant people where there is poor performance and take necessary actions
3.3.Provide on-the-job coaching when necessary to improve performance and to confirm excellence in performance
3.4.Document performance in accordance with the organisational performance management system
3.5.Conduct formal structured feedback sessions as necessary and in accordance with organisational policy

Element:

4. Manage follow up

Performance Criteria:

4.1.Write and agree performance improvement and development plans in accordance with organisational policies
4.2.Seek assistance from human resources specialists where appropriate
4.3.Reinforce excellence in performance through recognition and continuous feedback
4.4.Monitor and coach individuals with poor performance
4.5.Provide support services where necessary
4.6.Counsel individuals who continue to perform below expectations and implement the disciplinary process if necessary

Learning Outcomes


By the end of the course you will have acquired the skills to be able to allocate work to other workers, assess their performance in this work and provide feedback on their performance. You will also be able to manage the process of following up on this feedback to their performance.


Details of Learning Activities

4.1.Write and agree performance improvement and development plans in accordance with organisational policies
4.2.Seek assistance from human resources specialists where appropriate
4.3.Reinforce excellence in performance through recognition and continuous feedback
4.4.Monitor and coach individuals with poor performance
4.5.Provide support services where necessary
4.6.Counsel individuals who continue to perform below expectations and implement the disciplinary process if necessary


Teaching Schedule

In general the course is taught over a number of means:
SessionContentHours
1Introduction and overview of course. Basics of skills required and course content through workshop.8 hrs
2One on one sessions1 hr
3Skill development using
Workplace tasks towards competency45 hrs
4Record evidence and portfolio8 hrs
5Review portfolio 3 hrs
6Preparation and presentation5 hrs


Learning Resources

Prescribed Texts

Management by Kris Cole


References


Other Resources


Overview of Assessment

Assessment will be by submission of an acceptable portfolio of work indicating competency of work and application of theory to work undertaken.


Assessment Tasks

You will be required to successfully complete the following assessment:
•workbook
•workplace tasks and project. A portfolio of evidence will be used to collect this information together in one place. Evidence includes workplace and personal documents, feedback from managers and peers, performance reviews and your reports.


Assessment Matrix

Course Overview: Access Course Overview