Course Title: Ensure team effectiveness
Part A: Course Overview
Program: C5225
Course Title: Ensure team effectiveness
Portfolio: BUS
Nominal Hours: 60.0
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL5627C |
City Campus |
TAFE |
650T TAFE Business |
Face-to-Face |
Term1 2009,
Term1 2010 |
Course Contact: Seymour Jacobson (Program Coordinator)
Course Contact Phone: +61 3 9925 1563
Course Contact Email: seymour.jacobson@rmit.edu.au
Course Description
This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.
Pre-requisite Courses and Assumed Knowledge and Capabilities
Experience in frontline, senior supervisory or management positions.
National Competency Codes and Titles
National Element Code & Title: |
BSBWOR502A Ensure team effectiveness |
Elements: |
1. Establish team performance plan 2.2 Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities 2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions 2.4 Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed 3. Facilitate teamwork 3.1 Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes 3.2 Support the team in identifying and resolving work performance problems 3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation's image for all stakeholders 4. Liaise with stakeholders 4.1 Establish and maintain open communication processes with all stakeholders 4.2 Communicate information from line manager/management to the team 4.3 Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders 4.4 Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders |
Learning Outcomes
This unit addresses the need for managers to facilitate work teams and to build a positive culture within work teams. The unit takes a systematic and planned approach to developing teams. It includes the soft skills as well as more structured approaches to the management of teams.
Overview of Assessment
See Part B