Course Title: Establish effective workplace relationships

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: EMPL5641C

Course Title: Establish effective workplace relationships

School: 345T Media and Communication

Campus: City Campus

Program: C5228 - Diploma of Photoimaging

Course Contact : Josiane Mueller

Course Contact Phone: 03 9925 4585

Course Contact Email:josiane.mueller@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Teacher: Mr Eddie Javier
Phone: 03 99254774
Email: eddie.javier@rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None required

Course Description

This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR401A Establish effective workplace relationships

Element:

1. Collect, analyse and
communicate information and ideas

Performance Criteria:

1.1 Collect relevant information from appropriate sources
and analyse and share with the work team to improve
work performance
1.2 Communicate ideas and information in a manner which is
appropriate and sensitive to the cultural and social
diversity of the audience and any specific needs
1.3 Implement consultation processes to encourage
employees to contribute to issues related to their work,
and promptly relay feedback to the work team in regard to
outcomes
1.4 Seek and value contributions from internal and external
sources in developing and refining new ideas and
approaches
1.5 Implement processes to ensure that issues raised are
resolved promptly or referred to relevant personnel as
required

Element:

2. Develop trust and confidence

Performance Criteria:

2.1 Treat all internal and external contacts with integrity,
respect and empathy
2.2 Use the organisation's social, ethical and business
standards to develop and maintain effective relationships
2.3 Gain and maintain the trust and confidence of colleagues,
customers and suppliers through competent
performance
2.4 Adjust interpersonal styles and methods to meet
organisation's social and cultural environment
2.5 Encourage other members of the work team to follow
examples set, according to organisation's policies and
procedures

Element:

3. Develop and maintain networks and relationships

Performance Criteria:

3.1 Use networks to identify and build relationships
3.2 Use networks and other work relationships to provide identifiable benefits for the team and organisation

Element:

4. Manage difficulties into positive outcomes

Performance Criteria:

4.1 Identify and analyse difficulties, and take action to rectify
the situation within the requirements of the organisation
and relevant legislation
4.2 Guide and support colleagues to resolve work difficulties
4.3 Regularly review and improve workplace outcomes in
consultation with relevant personnel
4.4 Manage poor work performance within the
organisation's processes
4.5 Manage conflict constructively within the organisation's
processes

Learning Outcomes


Frontline managers play an important role in developing and maintaining positive relationships in internal and external environments so that customers, suppliers and the organization achieve planned outputs and outcomes. They play a prominent part in motivating, mentoring, coaching and developing team cohesion through providing leadership for the team and forming the bridge between the management of the organisation and team members.

At this level, work will normally be carried out within routine and
non routine methods and procedures, which require planning and
evaluation, and leadership and guidance of others.


Details of Learning Activities

This course will equip you with the creative and organisational skills and industry awareness in the related discipline of photography.

Activities may include:
-Speakers representing the industry
-Location and studio photography
-Industry visits
-Time management
-Industry research
-Presentations
-Applications of styling skills
-Use of relevant photographic technologies


Teaching Schedule

Week Class Content Assignment Due Dates Elements
1  Week 1
Intro to Workplace relationships
Course guide discussion
Assignment discussion

*Brief Assignment
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
2  Week 2
Submission and discussion of Part 1
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
3  Week 3
*Industry visit
Dimension Studios – Port Melbourne
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
4  Week 4
Research report – location visit
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
5  Week 5
*Industry visit
Location stylist - TBA
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
6  Week 6
Research report – location visit
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
7  Week 7
*Industry visit
Props and source merchandise - TBA
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
8  Week 8
Research report – location visit

*First brief Visual Merchandising students
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
9  Week 9
*Industry visit
CI Studios – Richmond
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
10  Week 10
Research report – location visit

Research
Consultation
Planning
*Location shooting
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
11  Week 11
Individual meetings
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
12  Week 12
Individual meetings – progress report
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
13  Week 13
Individual meetings
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
14  Week 14
Individual meetings
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
15  Week 15
Individual meetings
   VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
16  Week 16
Individual meetings
 *Assessment Submission
 VART5966C Style Merchandise for Photography (Photo-Styling)
EMPL5641C Establish effective workplace relationships
17  Assessment and review    


Learning Resources

Prescribed Texts


References


You are advised to look at the course Blackboard site for ongoing updated information.
Other resources


Other Resources

None required


Overview of Assessment

You are required to complete a research project and to provide a written report.


Assessment Tasks

Assessment Task/s:

*There are two parts to the assignments: RESEARCH and WORKPLACE RELATIONSHIPS.

You are required to produce the necessary documentation.

Part 1:
After assignment brief you are to research and submit a minimum of 6 images sourced from web, magazine and discussion with your teacher of the photographers whom you admire and express interest in

Part 2:
Formulate email strategy with teacher and forward to respondent.

Consult teacher.
Work collaboratively.

Production Requirements:

Assessment must ensure:
• access to appropriate documentation and resources
normally used in the workplace.

Final Report:

Produce a written report (typed).
Include the following:
*Please refer to the briefing document handout in your first class.
Assessment task  completion and timely return to teacher of all relevant work placement documentation prior to commencement and within one week of completion of each separate placement.

The agreement outline must be returned to your teacher before the commencement of your work placement. an appropriate placement must be negotiated with your teacher, before hand.

It is the student’s responsibility to ensure their host completes the documentation so the student may return it as required.

NOTE: Pass criteria for each project will be detailed on the individual job brief.


Grades used in this unit are as follows:

CA Competency Achieved
NYC Not Yet Competent
DNS Did Not Submit For Assessment



Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. These are available through the course contact in Program administration

Other Information

Feedback:
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your projects.

Plagiarism
RMIT has a strict policy on plagiarism. Please refer to the website for more information on this policy.

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension.
Please refer to the following URL for extensions and special consideration:
http://www.rmit.edu.au/browse;ID=qkssnx1c5r0y;STATUS=A;PAGE_AUTHOR=Andrea%20Syers;SECTION=1;

Course Overview: Access Course Overview