Course Title: Ensure team effectiveness

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: EMPL5647C

Course Title: Ensure team effectiveness

School: 345T Media and Communication

Campus: City Campus

Program: C5231 - Diploma of Audiovisual Technology

Course Contact : Program Administration

Course Contact Phone: 03 9925 4815

Course Contact

Name and Contact Details of All Other Relevant Staff

Teacher: Simon Embury
Phone: (03) 9925 4345

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

No pre-requisites or co-requistes are required.

Course Description

This course is delivered in conjunction with the course: Establish and Manage Contracts: BUSM 6420C.
These combined courses are delivered by a combination of classroom and on-the-job activities. It is recommended that you complete a minimum of 70 hours (two weeks) of approved on-the-job industry placement to prepare you for post-program employment in the AV industry.

You will gain the following skills and knowledge from this course:
Career planning advice
Resume preparation
Job seeking skills
Negotiation skills
Teamwork skills

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR502A Ensure team effectiveness


1.Establish team performance plan

Performance Criteria:

1. Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives.
2. Develop performance plans to establish expected outcomes, outputs, key performance indicators and goals for work team.
3. Support team members in meeting expected performance outcomes.


2.Develop and facilitate team cohesion 

Performance Criteria:

1. Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team.
2. Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities.
3. Provide feedback to team members to encourage, value and reward individual and team efforts and contributions.
4. Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed.


3.Facilitate teamwork

Performance Criteria:

1. Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes.
2. Support the team in identifying and resolving work performance problems.
3. Ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders.


4.Liaise with stakeholders

Performance Criteria:

1. Establish and maintain open communication processes with all stakeholders.
2. Communicate information from line manager/management to the team.
3. Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders.
4. Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders

Learning Outcomes

Successful completion of this course will prepare you for post program employment in the AV industry.

Details of Learning Activities

Successful completion of this course will prepare you for post-program employment in the AV industry.
Learning Activities
Learning activities will consist of:
Focus-group meetings
Group discussions
You will be responsible for your learning and will be expected to engage in independent research, reading and study.

Teaching Schedule

Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources.

Planned Class ActivitiesElements
 All students must attend the first briefing class for this course. During this class you will be allocated a focus group for subsequent classes.
The focus groups will meet once every 3-4 weeks or as needed.
A schedule for these classes will be located on the AV Noticeboard.

Learning Resources

Prescribed Texts

Notes supplied during class
- Blackboard Online resources


You are advised to look at the course Blackboard site for ongoing updated information.
Other resources

Other Resources

Nil required

Overview of Assessment

Assessment for this course will involve submission of all written assessment tasks and completion of a minimum of 70 hours of approved industry based practical placement.

Assessment Tasks

Assessment tasks in this course are either formative or summative.
Formative tasks provide the basis for ongoing feedback and can be considered as essential building blocks for the more substantial summative assessment tasks. Summative assessment tasks in this unit are graded.

For further information on the assessment and grading criteria, please refer to the course Blackboard site.

To demonstrate competency in this course, you need to complete each one of the following pieces of assessment to a satisfactory standard.

Formative Assessment
1. Submission of EFP Schedule document
You will produce this document in the course: Shoot a wide range of television content VART 5139C.
The document will be assessed for this course using different criteria.
Final due date: Semester 2, TAFE week #15
2. Submission of EFP Production Report
You will produce this document in the course: Shoot a wide range of television content VART 5139C.
The document will be assessed for this course using different criteria.
Final due date: Semester 2, TAFE week #15

Summative Assessment
3. Competency question answers.
Write and submit written answers to the competency questions which can be found on the course blackboard site.
Final due date: Semester 2, TAFE week #15

The details on these assessments and the grading criteria for this competency can be found on the course blackboard site.
Grades used in this unit are as follows:

CHD     Competent with High Distinction
CDI       Competent with Distinction
CC        Competent with Credit
CAG      Competency achieved - Graded 
NYC      Not yet Competent
DNS     Did Not Submit for Assessment

Assessment Matrix

The assessment matrix demonstrated alignment of assessment tasks with the relevant Unit of Competency. These are available through the course contact in Program administration.

Other Information

To ensure that Workcover insurance is activated, your Practical Placement Agreement Form must signed by the host organization (the Practical Placement provider) and returned to the teacher before you commence your placement.
If you commence your placement without prior completion of your Practical Placement Agreement Form and you are injured whilst on placement, you will NOT be covered by Workcover insurance and you may be personally liable for EXPENSIVE AND ONGOING medical and/or legal expenses.

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension.
Please refer to the following URL for extensions and special consideration:;ID=qkssnx1c5r0y;STATUS=A;PAGE_AUTHOR=Andrea%20Syers;SECTION=1;

Course Overview: Access Course Overview