Course Title: Provide services to clients with complex needs
Part B: Course Detail
Teaching Period: Term2 2012
Course Code: HWSS5439C
Course Title: Provide services to clients with complex needs
School: 365T Global Studies, Soc Sci & Plng
Campus: City Campus
Program: C5244 - Diploma of Youth Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer.brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable.
Course Description
This unit describes skills and knoweldge requried by community workers to provide services to people with complex needs.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCS504A Provide services to clients with complex needs |
Element: |
Assess and prioritise need. |
Performance Criteria: |
3.1 Identify needs in conjunction with the client |
Element: |
Develop strategies to engage clients with one or more idenitified needs. |
Performance Criteria: |
2.1 Recognise impacts of stigma associated with complex needs on an individual, their family and significant others and on the community |
Element: |
Refer and follow up identified needs. |
Performance Criteria: |
4.1 Access and/or negotiate resources in order to deliver identified services |
Element: |
Work with clients facing a range of issues. |
Performance Criteria: |
1.1 Apply a demonstrated understanding of issues that client may face including:
|
Learning Outcomes
By completing this unit you will achieve and demonstrate competence in the following elements;
Assess and prioritise need.
Develop strategies to engage clients with one or more idenitified needs.
Refer and follow up identified needs.
Work with clients facing a range of issues.
Details of Learning Activities
Classes are scheduled on the last Friday of every month throughout the year. Students will be given readings in preparation for each workshop. Led by industry leaders, these workshops take students through a variety of in-class tasks and scenarios with the intention of extending their current working knowledge of Youth Work practice. The work undertaken in class is invaluable for the assessment tasks.
It is expected that time spent out of the classroom will be dedicated to completing the various assessment tasks listed below.
Students will be expected to make use of the Learning Hub as part of their on-line studies which are part of the course.
Teaching Schedule
Students meet the last Friday of every month to undertake a workshop which will focus on each of the competencies.
An RPL process is undertaken with each student within the first 6 weeks of the course.
After each workshop students will be given an underpinning knowledge question to complete for the following workshop. The other assessments are completed throughout the year.
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment in this unit enables participants to gain skills and knowledge that are directly applicable to their workplace while being encouraged to share current work practices. Assessment tasks involve team and individual projects and written assessment including questions and case studies. Based on your individual learning plan, you will be offered a number of learning strategies including workshop attendance, project work development and workplace support to your assessment needs for this program.
Assessment Tasks
Students will be involved in a variety of assessment tasks throughout the course, including:
• Simulations
• A major project brief
• A final project report
• Underpinning knowledge questions and answers (one per month)
• A research essay
• An evidence portfolio
• Workshop participation.
Assessment Matrix
Course Overview: Access Course Overview