Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

Part B: Course Detail

Teaching Period: Term2 2013

Course Code: EMPL5938C

Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5246 - Diploma of Nursing (Enrolled/Division 2 nursing)

Course Contact: Carylin Lenehan

Course Contact Phone: +61 3 99254837

Course Contact Email: carylin.lenehan@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

City Campus

Bundoora Campus:

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This course describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context
It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Element:

1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices

Performance Criteria:

1.1 Acknowledge and respect the impact of events and issues in Aboriginal and/or Torres Strait Islander history during service delivery
1.2 Demonstrate knowledge of and respect for the diversity of culture, skin and language groups, family structures, art and religion in Indigenous cultures as part of service delivery
 

Element:

2. Reflect an awareness of own and other cultural realities in work practices

Performance Criteria:

2.1 Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients
2.2 Address cultural realities in order to facilitate full participation in service delivery by Aboriginal and/or Torres Strait Islander clients and/or co-workers
2.3 Negotiate appropriate strategies to effectively accommodate cultural differences in the workplace
2.4 Identify and utilise resources to facilitate effective service delivery in a cross cultural context
2.5 Ensure work practices used in a cross cultural context are grounded in an awareness of one’s own culture and the cultural realities of others

 

Element:

3. Communicate effectively with Aboriginal and Torres Strait Islander people

Performance Criteria:

3.1 Identify communication issues and ensure they are addressed to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander clients and/or co-workers
3.2 Employ appropriate communication strategies to support a culturally safe environment for delivery of health services
3.3 Identify ineffective and/or inappropriate communication strategies and remodel them to support delivery of health services
3.4 Identify and utilise resources to facilitate effective communication within the workplace
3.5 Engage the services of Aboriginal and Torres Strait Islander interpreters, health workers and colleagues as cultural brokers as required to meet duty of care
 

Element:

4. Reflect cultural safety in workplace and professional relationships

Performance Criteria:

4.1 Ensure workplace and professional relationships are based on mutual respect, tolerance of diversity and a shared understanding of cultural safety
4.2 Identify critical issues influencing workplace and professional relationships with Aboriginal and/or Torres Strait Islander co-workers and clients
4.3 Identify and utilise effective strategies to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander co-workers and clients as appropriate
4.4 Take responsibility for revisiting strategies to assist in the resolution of any difficulties, differences or misunderstandings that may occur
 

Element:

5. Work in partnership with Aboriginal and Torres Strait Islander people and communities

Performance Criteria:

5.1 Develop and implement strategies to increase participation of Aboriginal and Torres Strait Islander people in health service delivery
5.2 Ensure delivery of health care, services and programs reflect culturally safe and appropriate practice
5.3 Ensure health care, services and programs encourage self-determination and community control to ensure improved health outcomes
5.4 Identify and utilise resources to promote effective partnerships with Aboriginal and/or Torres Strait Islander people, organisations and communities
5.5 Support the development of effective partnerships between staff, Aboriginal and Torres Strait Islander people and their communities to facilitate accessibility, affordability, accountability, acceptability of appropriate healthcare and workplace services
 

Learning Outcomes


Enrolled nurses will have the cross-cultural awareness and awareness of issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities.  They will be able to work effectively with Aboriginal and Torres Strait Islander people in the health industry context.


Details of Learning Activities

• Formal classroom discussion.
• Group work
• Self-directed learning
• Lectures
 


Teaching Schedule

1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work place

• Identify & discuss the events and issues in ATSI history, & how these may impact upon healthcare service delivery
• Identify & discuss cultural diversity of the ATSI people how this may impact upon healthcare service delivery
 

2. Reflect an awareness of own and other cultural realities in work practices

• Identify & describe appropriate strategies to effectively address cultural differences in the workplace

3. Communicate effectively with aboriginal and Torres Strait Islanders people

• Identify & describe resources to facilitate effective service delivery for ATSI people
• Identify & discuss the differences of the EN’s culture and that of ASTI people
• Identify & discuss communication issues/barriers that may affect effective relationships with ATSI clients/co – workers
• Identify & describe appropriate communication strategies to support a culturally safe environment for the delivery of health services. Including the development of relationships based on a mutual respect & a tolerance of diversity
• Identify & describe the roles & responsibilities of ATSI interpreters & health workers as cultural brokers to meet duty of care requirements
 

4. Reflect cultural; safety in workplace and professional relationship

• Identify and describe workplace critical issues influencing workplace and professional relationships with ATSI co – workers and clients
• Identify & describe the EN’s responsibilities in revisiting strategies to assist in the resolution of any difficulties, differences or misunderstandings
 

5. Work in partnership with Aboriginal and Torress Strait Islander people and communities

• Identify and describe strategies to increase participation of ATSI people in health service delivery
• Identify and describe appropriate strategies to support ATSI people and their communities to facilitate accessibility, affordability accountability and adaptability of appropriate healthcare services and workplaces
 


Learning Resources

Prescribed Texts

NO Prescribed text for this course


References

Recommended reading:
Webster, M. (2005) Merriam-Webster’s Medical Desk Dictionary. Revised Edn. New York: Thompson-Delamar.
Funnell, R., Koutoukidis, G., Lawrence, K. 2009, Tabner’s Nursing Care: Theory and Practice, 5th Ed., Australia : Churchill Livingstone: Elsevier.
Crisp, J. & Taylor, C. 2007, 2nd ed., Potter & Perry’s Fundamentals of Nursing, Australia: Harcourt, Mosby
 


Other Resources

All classroom powerpoints will be posted on student blackboard


Overview of Assessment

Assessment will be 100% by a graded written assignment.


Assessment Tasks

All assessment tasks will be discussed on the first session of this course and assessment requirements explained


Assessment Matrix

All assessments in this course must have a competency grade to be deemed competent in this course

Classroom attendance of 80% requirement

To be deemed competent in this course a minimum grade of 60% is required

Assessment Matrix:

  • 60 -69       - CAG
  • 70 -79       - CC
  • 80 - 89     -  CDI
  • 90 - 100    - CHD

Other Information

At the end of this course students should be able to:

• Reflect cultural awareness in work practice
• Accept cultural diversity as a basis for effective workplace and professional relationships
• Communicate effectively with culturally divers persons
• Resolve cross cultural misunderstandings
 

Course Overview: Access Course Overview