Course Title: Monitor and manage small business operations

Part A: Course Overview

Program: C5249 Diploma of Interior Design and Decoration

Course Title: Monitor and manage small business operations

Portfolio: DSC Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


320T Architecture & Urban Design


Term2 2011,
Term2 2012,
Term2 2013,
Term2 2014

Course Contact: Jennifer Crowley

Course Contact Phone: +61 3 9925 4819

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to operate a small business and to implement a business plan. The strategies involve monitoring, managing and reviewing operational procedures.
Specific legal requirements apply to the management of a small business.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBSMB405A Monitor and manage small business operations


1.  Develop operational strategies and procedures

2.  Implement operational strategies and procedures

3.  Monitor business performance

4.  Review business operations

Learning Outcomes

This work is undertaken by individuals who operate a small business.
The unit is suitable for existing micro and small businesses or a department in a larger organisation.

Overview of Assessment

Evidence of the following is essential:
• developing strategies and procedures to successfully manage the operation of the business
• making appropriate adjustments to the business operations as required
• knowledge of quality system principles and methods.