Course Title: Manage project quality

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: BUSM6371C

Course Title: Manage project quality

School: 130T Vocational Engineering

Campus: City Campus

Program: C5256 - Diploma of Building and Construction (Building)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4338

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to manage quality within projects. It covers determining quality requirements, implementing quality assurance processes, and using review and evaluation to make quality improvements in current and future projects. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPMG505A Manage project quality


1. Determine quality requirements

Performance Criteria:

1.1 Determine quality objectives, standards and levels, with input from stakeholders and guidance of a higher project authority, to establish the basis for quality outcomes and a quality management plan
1.2 Select and use established quality management methods, techniques and tools to determine preferred mix of quality, capability, cost and time
1.3 Identify quality criteria, obtain agreement from a higher
project authority and communicate to stakeholders, to ensure clarity of understanding and achievement of quality and overall project objectives
1.4 Include agreed quality requirements in the project plan and implement as basis for performance measurement


2. Implement quality assurance processes

Performance Criteria:

2.1 Measure and document results of project activities and product performance throughout the project life cycle to determine compliance with agreed quality standards
2.2 Identify causes of unsatisfactory results, in consultation with client, and recommend appropriate actions to a higher project authority to enable continuous improvement in quality outcomes
2.3 Conduct inspections of quality processes and quality control results to determine compliance of quality standards to overall quality objectives
2.4 Maintain a quality management system to enable effective recording and communication of quality issues and outcomes to a higher project authority and stakeholders


3. Implement project quality improvements

Performance Criteria:

3.1 Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement
3.2 Review project outcomes against performance criteria to determine the effectiveness of quality management processes and procedures
3.3 Identify and document lessons learned and recommended improvements, and pass on to higher project authority for application in future projects

Learning Outcomes

Refer to elements

Details of Learning Activities

Students will learn through a number of planned activities (face to face classes, workplace/site visits, simulated workplace learning, online learning via blackboard and other forms of structured teaching and learning). Students will be observed and assessed through their planned activities throughout the duration of the course.

Teaching Schedule

Manage Project Quality

1 and 2

Course overview.

Quality theory- Introduction to quality

Qualty and customer/Stakeholder requirements

Quality Management System

Implement project quality improvements.

Inspection test plans and audits 

Inspection and Test Plans and Checklists.

Learning Resources

Prescribed Texts

AS/NZS ISO 10005:2006 IS0 10005:2005
Quality management systems— Guidelines for quality plans

The above texts as modifed regarding version. To be advised in class.


AS/NZS ISO 9001:2008
Quality management systems— Requirements 

Other Resources

Other resources will be available via the RMIT Blackboard - teacher to advise.

Overview of Assessment

Assessment will incorporate a variety of methods including written,oral, practical tasks and activities. You will be asked to personally demonstrate to your teacher/assessor the practical skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.

Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent.



Task 1

In Class Assessment (Portfolio)


Task 2

Assessment 1 Part A - Create a Quality Management Plan


Task 3

Assessment 1 Part B - Review of Quality Management Plan


Task 4

Assessment 2 - Oral Presentation of Plan


These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

Element/Performance Criteria

Task 1

Task 2

Task 3

Task 4
























































To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

Assessment Tasks

This course is conducted in a cluster with Manage Project Works, Manage Project Risk and OH and S Risk Management. A person studying in this course should refer to the Course Guide for Manage Construction Works for assessment task information.

Assessments used in this cluster of courses are designed for the student to demonstrate competence in the elements of this course.

Under special circumstances extension to assessment may be granted. Students are to follow RMIT Special Consideration Policy found in RMIT Policies and procedures link;ID=3g3whh1vttr0z;STATUS=A;SECTION=19;PAGE_AUTHOR=Chancellery

Assessment Matrix

Other Information

Clustered Courses:

Manage Project Quality, Manage Project Works, Manage Project Risk and OH and S Risk Management are conducted as clustered courses. Refer to Assessment Tasks above for additional information. . 

Competency requirements and Grading:

To be deemed competent students must demonstrate an understanding of all elements of a competency. Assessment methods have been designed to measure achievement of each competency in a flexible manner over multiple tasks.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Observation of students performing work is used to confirm competency.

All assessments for this course must be completed to achieve CP (Competent with Pass) to pass this course. In any assessment 50% equates to being Competent with Pass.
Higher gradings are available. The final grade for the course is calculated taking into account the weighting given to the separate assessments.
Gradings available are:
CP - 50 to 59 - Competent with Pass, CC - 60 to 69 - Competent with Credit, CDI - 70 to 79 - Competent with distinction, CHD - 80 to 100 - Competent with High Distinction. NYC - 0 to 49 - Not Yet Competent

Course Overview: Access Course Overview