Course Title: Manage project quality

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: BUSM6371C

Course Title: Manage project quality

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5256 - Diploma of Building and Construction (Building)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4338

Course Contact Email: vocengineering@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Program Manager
Melissa Tinetti
Ph: +61 3 9925 4338
Email: melissa.tinetti@rmit.edu.au 

Matthew Donato
Ph: +61 3 9925 4519
Email: matthew.donato@rmit.edu.au 

Appointment by email

 

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit describes the performance outcomes, skills and knowledge required to manage quality within projects. It covers determining quality requirements, implementing quality assurance processes, and using review and evaluation to make quality improvements in current and future projects. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPMG505A Manage project quality

Element:

1. Determine quality requirements

Performance Criteria:

1.1. Determine quality objectives , standards and levels, with input from stakeholders and guidance of a higher project authority, to establish the basis for quality outcomes and a quality management plan
1.2. Select and use established quality management methods , techniques and tools to determine preferred mix of quality, capability, cost and time
1.3. Identify quality criteria, obtain agreement from a higher project authority and communicate to stakeholders, to ensure clarity of understanding and achievement of quality and overall project objectives
1.4. Include agreed quality requirements in the project plan and implement as basis for performance measurement

Element:

2. Implement quality assurance processes

Performance Criteria:

2.1. Measure and document results of project activities and product performance throughout the project life cycle to determine compliance with agreed quality standards
2.2. Identify causes of unsatisfactory results, in consultation with client, and recommend appropriate actions to a higher project authority to enable continuous improvement in quality outcomes
2.3. Conduct inspections of quality processes and quality control results to determine compliance of quality standards to overall quality objectives
2.4. Maintain a quality management system to enable effective recording and communication of quality issues and outcomes to a higher project authority and stakeholders

Element:

3. Implement project quality improvements

Performance Criteria:

3.1. Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement
3.2. Review project outcomes against performance criteria to determine the effectiveness of quality management processes and procedures
3.3. Identify and document lessons learned and recommended improvements , and pass on to higher project authority for application in future projects


Learning Outcomes


Refer to elements
  


Details of Learning Activities

Students will learn through a number of planned activities (face to face classes, simulated workplace learning, online learning via blackboard and other forms of structured teaching and learning). Students will be observed and assessed through their planned activities throughout the duration of the course.


Teaching Schedule

Lesson 1 Introduction and Overview of Competency

Lesson 2 Establishing Context (Internal and External)

Lesson 3 Quality Plan Inputs/Quality Objectives/ Management Responsibilities

Lesson 4 Quality Control// Quality Assurance

Lesson 5 Implementation of Quality Management Plan

Lesson 6 Quality Plan Review

Lesson 7 Continuous improvement in Quality Management

Lesson 8 Presentation of Quality plan


Learning Resources

Prescribed Texts


References

AS/NZS ISO 9001 AS/NZS ISO 10005


Other Resources

Students will be able to access course information and learning materials through myRMIT and may be provided with additional materials in class. Lists of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.


Overview of Assessment

Assessment will incorporate a variety of methods including written,oral, practical tasks and activities. You will be asked to personally demonstrate to your teacher/assessor the practical skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.

Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent.

Assessment

Weight

Task 1

In Class Assessment (Portfolio)

30%

Task 2

Assessment 1 Part A - Create a Quality Management Plan

40%

Task 3

Assessment 1 Part B - Review of Quality Management Plan

20%

Task 4

Assessment 2 - Oral Presentation of Plan

10%

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

Element/Performance Criteria

Task 1

Task 2

Task 3

Task 4

1.1

 X

 X

 

 

1.2

 X

 X

 

 

1.3

 X

 X

 

 X

1.4

 X

 X

 X

 X

2.1

 X

 X

 X

 

2.2

 X

 X

 X

 

2.3

 X

 X

 X

 

2.4

 X

 X

 X

 

3.1

 X

 

 X

 

3.2

 X

 

 X

 

3.3

 X

 

 X

 X

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.


Assessment Tasks

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.


Reasonable Adjustment
Students with a disability or long-term medical or mental health condition can apply for adjustments to their study and assessment conditions (Reasonable Adjustments and Equitable Assessment Arrangements) by registering with the Disability Liaison Unit (DLU) at http://www1.rmit.edu.au/browse;ID=01daxmpd1vo4z

In Class Assessment (Portfolio) - 30% Handed out in each class from Lesson 1 to 6. Due at the end of each class and will contribute to your portfolio. Will include direct observation and questioning
Due - Lesson 1 to 6

Assessment 1 Part A - Create a Quality Management Plan - 40% Handout - Lesson 1
- Quality Inputs, Quality Objectives, Management Responsibilities, Quality Control and Quality Assurance.
Due - Lesson 7
Assessment 1 Part B - Review of Quality Management Plan - 20% Handout - Lesson 1
- Implement Project Quality Improvements - Review.
Due - Lesson 7
Assessment 02 - Oral Presentation of Plan – 10% Handed out in Lesson 1
Oral presentation of Quality Management Plan.
Due- Lesson 8

 


Assessment Matrix

 

Assessment Mapping Matrix

Assessment Mapping Matrix

Element/Performance Criteria 

P1.1 

P1.2 

P1.3 

P1.4 

P2.1 

P2.2 

P2.3 

P2.4 

P3.1 

P3.2 

P3.3 

In Class Tasks (Portfolio)

X

 X

X

X

X

X

X

X

X

X

Assessment 1 Part A

X

X

X

X

X

X

X

X

 

 

 

Assessment 1 Part B

 

 

 

X

X

X

X

X

X

X

X

Presentation

 

 

X

X

 

 

 

 

 

 

X

 

Graded Assessment
You will need to obtain Satisfactory (S) in all assessment tasks before grading can occur.
Marks from assessments will count towards a final grade only if the individual assessment result is satisfactory (S)

Grade Table
NYC Not Yet Competent / NYS in any of the above assessments
GAG Competent – Pass
CC Competent – Credit
CDI Competent – Distinction
CHD Competent – High Distinction
Other Information

Competency requirements and Grading:
To be deemed competent students must demonstrate an understanding of all elements of a competency. Assessment methods have been designed to measure achievement of each competency in a flexible manner over multiple tasks.
Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Observation of students performing work is used to confirm competency.
Grading available are:
Grade level Competency Level
CHD Competent with High Distinction -The learner will confidently apply novel but relevant solutions to unfamiliar and complex tasks.
CDI Competent with Distinction -The learner will confidently evaluate alternative solutions to an unfamiliar task or problem and use the most appropriate solution.
CC Competent with Credit -The learner will elegantly apply appropriate facts, rules and standard solutions to achieve an unfamiliar task or problem with confidence.
CAG Competency Achieved - Graded -The learner will be able to apply facts, rules and standard solutions to achieve a predictable task or solve a problem.
NYC Not Yet Competent
-Although the learner exhibits access to a limited range of facts and rules, the learner has difficulty applying these facts and rules to a familiar task.

 

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
    • Current
    • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
 

Study and learning Support: 

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

assignment writing, thesis writing and study skills advice 
maths and science developmental support and advice 
English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview