Course Title: Communicate with other people

Part A: Course Overview

Program: C5282 Diploma of Laboratory Technology (Biotechnology)

Course Title: Communicate with other people

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences


Term1 2011,
Term1 2013,
Term1 2014,
Term2 2015,
Term2 2016

Course Contact: Amberlee Mitton

Course Contact Phone: (03) 9925 8053

Course Contact Email:

Course Description

This unit of competency covers the ability to receive and pass on written and oral messages, provide relevant information in response to requests within timelines and demonstrate effective interpersonal skills.


Pre-requisite Courses and Assumed Knowledge and Capabilities

This unit of competency has no prerequisite(s).

National Competency Codes and Titles

National Element Code & Title:

MSL913001A Communicate with other people


1. Receive and act upon instructions

2. Receive and convey messages

3. Demonstrate appropriate interpersonal skills

4. Provide appropriate information

Learning Outcomes

Overview of Assessment

Assessments for this course typically consist of:
• Class activities
• Assignments
• Presentations