Course Title: Provide services to clients with complex needs

Part A: Course Overview

Program: C5289 Diploma of Community Services (Alcohol, other drugs and mental health)

Course Title: Provide services to clients with complex needs

Portfolio: DSC Portfolio Office

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5439C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face or Internet or Workplace

 Term1 2012

Course Contact: Xenia Girdler

Course Contact Phone: +61 3 9925 4660

Course Contact Email: xenia.girdler@rmit.edu.au



Course Description

This course describes the skills and knowledge required by community workers to provide services to people with complex needs

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCS504A Provide services to clients with complex needs

Elements:

Work with clients facing a range of issues
Develop strategies to engage clients with one or more identified needs
Assess and prioritise need
Refer and follow up identified needs

Learning Outcomes


Overview of Assessment

This course will be assessed via a number of class based and work-integrated
tasks.  To be deemed competent in this course you will be required to demonstrate
your skills knowledge and attitude through -

case study - you will be placed into a small working group and assessed on your
ability to case manage a fictitious client over the duration of the course

assessment and screening tool - in your small working group you will be require
to develop an assessment tool which will provide you with the information required
to develop an effective treatment-recovery plan for your case study client

self and supervisor assessments

class presentations

direct observation of actual and simulated class based activities