Course Title: Manage operational plan

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: BUSM6233C

Course Title: Manage operational plan

School: 650T TAFE Business

Campus: City Campus

Program: C5302 - Diploma of Logistics

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact Email:timothy.wallis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

David Graham
Phone: 03 99251550
e-mail: david.graham@rmit.edu.au
 

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement
 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT515A Manage operational plan

Element:

1. Develop operational plan

Performance Criteria:

1.1. Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
1.2. Develop and/or implement consultation processes as an integral part of the operational planning process
1.3. Ensure details of the operational plan include the development of key performance indicators to measure organisational performance
1.4. Develop and implement contingency plans at appropriate stages of operational planning
1.5. Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
1.6. Obtain approval for plan from relevant parties and ensure understanding among work teams involved
 

Element:

2. Plan and manage resource acquisition

Performance Criteria:

2.1. Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation's human resources management policies and practices
2.2. Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures
 

Element:

3. Monitor and review operational performance

Performance Criteria:

3.1. Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
3.2. Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
3.3. Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation
3.4. Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
3.5. Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
 


Learning Outcomes


Students will develop the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within an organisation’s productivity and profitability plans.
 


Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.

The self-based activities will be delivered through various technology platforms and will include student contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.

This course will be co-delivered with BUSM7818C Develop and evaluate strategies for transport and logistics enterprises


Teaching Schedule

Week 1. 11th Feb
Pre-training review:
• RPL
• Articulation
• LLN


Familiarisation with:
• Program
• Services/facilities
• Other students
• Teacher(s)
• Where to get support
• Student responsibilities
• Course requirements
• Course support documents
• Pre-reading
• Blackboard
• Overview of assessment
requirements
• Grading
• Plagiarism
• Appeals
• Extensions
• Feedback
• Privacy
• Submission requirements
• Resubmission policy

Week 2 18th Feb  History and Resources HR & ER Planning (Pages 7 - 9) 
3         25th Feb     Stakeholders (What, who & When) and Stakeholder Consultation Options) (Pages 9 - 12)
4         4th March    Planning (Brainstorming & four Planning levels) (Pages 12 - 16)
            Initial Course evaluation assessment 20% – Individual Open book
5         11th March  Developing, Testing and Maintaining the plan Business continuity planning (Pages16 - 20)
6         18th March  Five models of Strategic Planning (Pages 21 - 24) and group presentation assessment overview 
7         25th March  Learning Activity - Develop Operation Plan - Mid Semester Break 28th March to 3rd April (work on group presentation to be delivered in week 9)
7         1st April Easter Monday
            2nd April Easter Tuesday
            4th April Classes Resume   Organisation Cultures  (Pages 26 - 33)
8         8th April  Organisation Change (Pages 33 - 37) (Group presentation discussion on format)
9        15th April (Group presentation - 35% (Delivery by all groups)
10      22nd April Anzac Day 25th April   HR plan and Standard Operating Procedures (Pages 38 - 40)
11      29th April   In class group learning activities (Pages 41 - 47) and written report activities
12      6th May      Employee Performance, Appraisals and Feedback - In class group activities and written report activities
13      13th May    KPI’s pages 48 - 51 In class group activities and written report activities
14      20th May    In class group activities (page 52) and discussion re groups written report progress.
15      27th May    In Class facilitation and assessment (45%) & written report hand in
16      3rd June    In Class facilitation and final hand in of written report
17      10th June Result Finalisation, No classes
Queen’s Birthday (Monday) 10th June
                       


Learning Resources

Prescribed Texts


References

Dilworth, James, Production and Operations Management, McGraw Hill, USA Heizer, J and Render, B, Operations Management - Principles of Operations Management, Prentice-Hall, USA Starr, Martin, Production and Operations Management, CENGAGE, USA Waller, Derek, Operations Management - A Supply Chain Approach, Thomson, USA


Other Resources

On line powerpoint presentations and provided learning materials as required.


Overview of Assessment

Assessment may incorporate a variety of methods including in-class exercises, problem-solving exercises, assignments, group or individual projects, presentations and written or practical tests, as well as homework activities.

Other activities may be workplace-based or simulate work practices. These may include the production of technical requirements documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.


Assessment Tasks

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• oral or written questioning to assess knowledge of budgeting processes
• review of operational plan, key performance indicators and contingency plans
• evaluation of employee recruitment and induction strategies
• evaluation of processes implemented to acquire physical resources and services.

Assessment Schedule  (See Schedule and Matrix)

Critical aspects of assessment

The critical aspects of assessment are:
• Validity – the assessment tool is designed and implemented so that it measures performance accurately and precisely
• Reliability – the assessment tool is designed and implemented so that the measurements received are consistent over a period of time or a number of assessment events
• Fairness – the assessment tool is designed and implemented so that it is non-discriminatory and unambiguous
• Flexibility – the assessment tool is designed to allow for its application in a range of different contexts and conditions, and uses a range of methodologies.

Submission Requirements

Assessment tasks must be submitted via Blackboard.

You should:

• Ensure that you submit assessments on or before the due date. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration. Information on the process and application forms is available at http://rmit.edu.au/browse;ID=ls0ydfokry9rz website.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, BSBMGT515A Manage Operational Plans Page 1 of 10.


Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Please refer to the Final Grades table below.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.


The grading is according to the following criteria:


1. LEVEL OF INDEPENDENCE, INITIATIVE, ENTERPRISE AND PERFORMANCE OF WORK TASK

We are looking for a high level of ability to complete all tasks independently as per the specifications as well as demonstrating a high level of initiative in your approach to the task

2. DEMONSTRATED BREADTH OF UNDERPINNING KNOWLEDGE AND A WILLINGNESS TO CONTINUE LEARNING

We are looking for depth of understanding of the key concepts and knowledge required in the assessments system. You should be able to demonstrate a thorough understanding of all requirements in all the assessment tasks.

3. TECHNIQUES & PROCESSES, TECHNOLOGY SKILLS AND PROBLEM SOLVING

We are looking for appropriate use of technology to assist in presenting all tasks clearly and suitable for the intended audience. You also need to show an understanding of the kinds of problems that can arise in managing pertinent issues and how these might be addressed.

4. WORK ORGANISATION, PLANNING AND SELF MANAGEMENT

If required by the teacher we would expect to see ongoing uploading of information into Pebble Pad that is relevant to the unit, full utilisation of Pebble Pad and Blackboard as per course requirements and timely submission of all required assessment tasks.


5. COMMUNICATION, PEOPLE NETWORKING, LANGUAGE AND INTERPERSONAL SKILLS AND TEAMWORK

We expect to see contributions to relevant discussions and scheduled Collaborate sessions. In addition your tasks should demonstrate a very good understanding of strategies for a collaborative approach to management issues in the workplace.

Final Grades table:


CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
 


Assessment Matrix

Full details on how this course is assessed against the Unit elements and performance criteria plus critical aspects of evidence can be found in the Learning and Assessment Tool available from your course teacher.    This subject can be conjoined for assessment purposes with ACCT5333C Manage Budgets and Financial Plans. Course ID 047272 (Discuss with teacher)

Assessment 1 - Open Book test (20%)
Evaluation by open book of key learning and understanding from previous weeks


Assessment 2 - Group presentation (35%)
A group presentation to the class on the project you have identified for your final written report.
The project will be based on a simulated /real workplace issue and your proposals for overcoming problems identified and how your outcomes and proposals relate to the business and learning material.
The presentation can be by Powerpoint, Handouts or other agreed methods.


Assessment 3 - Written report (45%)
Written report using business writing format/methodology relevant to subject matter
Min 1500 words
Full details on how this course is assessed against the Unit elements and performance criteria plus critical aspects of evidence can be found in the Learning and Assessment Tool available from your course teacher.
 

Other Information

This subject can be conjoined for assessment purposes with ACCT5333C Manage Budgets and Financial Plans. Course ID 047272 (Discuss with teacher)

The total number of scheduled hours of teaching, learning and assessment involved in this course includes all planned activities including face to face classes, lectures. Workshops and seminars; workplace visits, on line learning and other forms of structured teaching and learning. The total scheduled hours also covers the amount of effort required to undertake, evaluate and complete all assessment requirements, including observation of work performance, discussions with supervisors and others providing third party evidence and one on one and group assessment sessions with students.

Regardless of the mode of delivery, it represents a guide to the relative teaching time and student effort required to successfully complete a particular competency/module. This may include the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


 

Course Overview: Access Course Overview