Course Title: Develop and evaluate strategies for transport and logistics enterprises

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: BUSM7818C

Course Title: Develop and evaluate strategies for transport and logistics enterprises

School: 650T TAFE Business

Campus: City Campus

Program: C5302 - Diploma of Logistics

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

David Graham
Phone: 03 99251550

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit involves the skills and knowledge required to develop and evaluate strategies for transport and logistics enterprises in accordance with relevant regulatory requirements and workplace procedures. This includes analysing the enterprises internal and external operating environment, developing strategies to maximise outcomes for the enterprise, implementing and evaluating strategies, and responding to changes within the transport and logistics environment. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

TLIP5011A Develop and evaluate strategies for transport and logistics enterprises


1 Analyse the enterprise's internal and external operating environment

Performance Criteria:

1.1 The effectiveness of the enterprise's principal services, products and competitive advantages are identified and confirmed through market analysis
1.2 External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging upon the operation of the enterprise are researched and analysed
1.3 Impending changes to internal operations or the external environment are determined
1.4 An analysis is undertaken of the enterprise's capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning
1.5 Recommendations for changes to workplace structure, systems, procedures, workforce composition, market orientation and the like are generated and documented in consideration of internal and external analysis and the enterprise's goals and values


2 Develop strategies to maximise outcomes for the enterprise

Performance Criteria:

2.1 Recommendations for changes to the enterprise's operations are assessed for feasibility and for cost-benefit from both a short- and long-term perspective
2.2 Capability and capacity of the enterprise to facilitate changes within financial and time constraints are assessed and documented
2.3 Recommendations and supporting documentation are circulated for agreement to relevant personnel
2.4 Strategies to implement agreed recommendations are generated and documented
2.5 Support processes, including the allocation of human, physical and financial resources, the designation of timelines and the setting of the culture and climate of the enterprise, are undertaken


3 Implement and evaluate strategies

Performance Criteria:

3.1 Performance benchmarks for measuring the effectiveness of the change strategies are implemented
3.2 Responsibilities for implementing the change strategies are clearly defined and allocated to designated personnel
3.3 Implementation processes are monitored and, where required, adjustments to the strategies are made
3.4 Performance of the enterprise in relation to the identified benchmarks is regularly monitored and reviewed and adjustments are made where required
3.5 Individuals/teams are kept informed of progress in the implementation of change


4 Respond to changes within the transport and logistics environment

Performance Criteria:

4.1 The nature, extent and impact of any issues or changes upon the operations of the enterprise are identified
4.2 Relevant information is processed to establish priorities and responses for dealing with issues or changes
4.3 Strategies are generated/adjusted and controlled to meet changes in the transport and logistics environment
4.4 Liaison is initiated and maintained with organisations/individuals affected by changed operational practice
4.5 Actions undertaken are clearly documented and filed

Learning Outcomes

Students will develop the skills and knowledge required to develop and evaluate strategies for transport and logistics enterprises.

Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.

The self-based activities will be delivered through various technology platforms and will include student contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.

This course will be co-delivered with BUSM7819C Develop a transport & logistics business plan

Students will study concepts and applications pertaining to develop operational procedures in class sessions, using tutorial and prescribed exercises and assessment work. These concepts will also be explored through the investigation and analysis of appropriate real world and simulated environments

Teaching Schedule

Week 1. 11th Feb
Pre-training review:
• Articulation
Familiarisation with:
• Program
• Services/facilities
• Other students
• Teacher(s)
• Where to get support
• Student responsibilities
• Course requirements
• Course support documents
• Pre-reading
• Blackboard
• Overview of assessment
• Grading
• Plagiarism
• Appeals
• Extensions
• Feedback
• Privacy
• Submission requirements
• Resubmission policy
Week 2 - 18th Feb History of flow processing Page 8 - Review RACI     Page 9
           3 - 25th Feb Competitive, Sustainable, advantages Page 9 Review Porters 5 forces   Pages 10 - 12
           4 - 4th March Six forces model and SWOT analysis     Page 12 - 14 Initial Course evaluation assessment 20% – Individual Open book 
           5 - 11th March Corporate Planning, Marketing, Market Share and market Power   Pages 15  - 17
           6 - 18th March Market Power Criterion Pages 18 - 20 (group presentation overview) 
           7 - 25th March Market Power Criterion cont: Pages 20 - 22
Mid Semester Break 28th March to 3rd April (work on group presentation to be delivered in week 9)
7 - 1st April Easter Monday
2nd April Easter Tuesday
4th April Classes Resume
         8 - 8th April Market Share and the Law      Pages 23 - 24    (Group presentation discussion on format)
         9 - 15th April Operational Change Process, decisions and information Pages 25 - 26 (Group presentation - 35% (Delivery by all groups)
        10 - 22nd April Anzac Day 25th April  Change Impact, Operations and Control   Pages 27 - 28
        11 - 29th April In class group learning activities Page 29 and written report activities
        12 - 6th May Leadership management and implementation strategies. Pages 30 - 31 and written report activities
        13 - 13th May Learning acticity Page 35 and written report activities
        14 - 20th May Culture, Strategies, and Implementation Pages 36 - 41 discussion re written report progress.
        15 - 27th May In Class facilitation and assessment (45%) 3 written report hand in
        16 - 3rd June In Class facilitation and final hand in of written report
        17 - 10th June Result Finalisation, No classes
Queen’s Birthday (Monday) 10th June

Learning Resources

Prescribed Texts


Other Resources

On line PowerPoint presentations and learning materials (information for access to be provided week 1)

Overview of Assessment

Assessment may incorporate a variety of methods including in-class exercises, problem-solving exercises, assignments, group or individual projects, presentations and written or practical tests, as well as homework activities. Other activities may be workplace-based or simulate work practices. These may include the production of technical requirements documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.   Students will be provided with feedback throughout the course to check their progress.

Assessment Tasks

• Assessment of this unit must be undertaken by a registered training organisation
• As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
• Practical assessment must occur:
• through activities in an appropriately simulated environment, and/or
• in an appropriate range of situations in the workplace

Critical aspects of assessment

The critical aspects of assessment are:

• Validity – the assessment tool is designed and implemented so that it measures performance accurately and precisely
• Reliability – the assessment tool is designed and implemented so that the measurements received are consistent over a period of time or a number of assessment events
• Fairness – the assessment tool is designed and implemented so that it is non-discriminatory and unambiguous
• Flexibility – the assessment tool is designed to allow for its application in a range of different contexts and conditions, and uses a range of methodologies.

Assessment Schedule

Assessment One - Open Book Test (20%)
Assessment Two - Group Presentation (35%)
Assessment Three - Written Report (45%)
For details see Assessment Matrix

Submission Requirements

Assessment tasks may need to be submitted via Blackboard.

You should:

• Ensure that you submit assessments on or before the due date. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration. Information on the process and application forms is available at;ID=ls0ydfokry9rz website.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, BUSM7818C Develop and Evaluate Strategies for Transport and Logistics enterprises.  Page 1 of 10.

Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Please refer to the Final Grades table below.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.

The grading is according to the following criteria:


We are looking for a high level of ability to complete all tasks independently as per the specifications as well as demonstrating a high level of initiative in your approach to the task


We are looking for depth of understanding of the key concepts and knowledge required in the assessments system. You should be able to demonstrate a thorough understanding of all requirements in all the assessment tasks.


We are looking for appropriate use of technology to assist in presenting all tasks clearly and suitable for the intended audience. You also need to show an understanding of the kinds of problems that can arise in managing pertinent issues and how these might be addressed.


If required by the teacher we would expect to see ongoing uploading of information into Pebble Pad that is relevant to the unit, full utilisation of Pebble Pad and Blackboard as per course requirements and timely submission of all required assessment tasks.


We expect to see contributions to relevant discussions and scheduled Collaborate sessions. In addition your tasks should demonstrate a very good understanding of strategies for a collaborative approach to management issues in the workplace.

Final Grades table:

CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment

Assessment Matrix

Full details on how this course is assessed against the Unit elements and performance criteria plus critical aspects of evidence can be found in the Learning and Assessment Tool available from your course teacher.

Assessment 1 - Open Book test (20%)
Evaluation by open book of key learning and understanding from previous weeks

Assessment 2 - Group presentation (35%)
A group presentation to the class on the project you have identified for your final written report.
The project will be based on a simulated /real workplace issue and your proposals for overcoming problems identified and how your outcomes and proposals relate to the business and learning material.
The presentation can be by Powerpoint, Handouts or other agreed methods.

Assessment 3 - Written report (45%)
Written report using business writing format/methodology relevant to subject matter
Min 1500 words

This subject assessment can be conjoined with BUSM7819C Transport and Logistics business plan Course ID 047266 (Discuss with Teacher)

Other Information

The total number of scheduled hours of teaching, learning and assessment involved in this course includes all planned activities including face to face classes, lectures. Workshops and seminars; workplace visits, on line learning and other forms of structured teaching and learning. The total scheduled hours also covers the amount of effort required to undertake, evaluate and complete all assessment requirements, including observation of work performance, discussions with supervisors and others providing third party evidence and one on one and group assessment sessions with students.

Regardless of the mode of delivery, it represents a guide to the relative teaching time and student effort required to successfully complete a particular competency/module. This may include the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

This subject assessment can be conjoined with BUSM7819C Transport and Logistics business plan Course ID 047266 (Discuss with Teacher)

Course Overview: Access Course Overview