Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

Part B: Course Detail

Teaching Period: Term2 2013

Course Code: EMPL5938C

Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5313 - Diploma of Nursing (Enrolled-Division 2 Nursing)

Course Contact: Leeanne Mond

Course Contact Phone: +61 3 9925 4837

Course Contact Email: leanne.mond@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

City Campus:

Bundoora Campus:

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL PRE REQUISITES OR CO REQUISITES

Course Description

This unit describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context. It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities
 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Element:

1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices
2. Reflect an awareness of own and other cultural realities in work practices
3. Communicate effectively with Aboriginal and Torres Strait Islander people
4. Reflect cultural safety in workplace and professional relationships
5. Work in partnership with Aboriginal and Torres Strait Islander people and communities
 

Performance Criteria:

1.1 Acknowledge and respect the impact of events
and issues in Aboriginal and/or Torres Strait Islander
history during service delivery
1.2 Demonstrate knowledge of and respect for the
diversity of culture, skin and language groups, family
structures, art and religion in Indigenous cultures as part
of service delivery

2.1 Identify the potential impact of cultural factors on
service delivery to Aboriginal and/or Torres Strait
Islander clients
2.2 Address cultural realities in order to facilitate full
participation in service delivery by Aboriginal and/or
Torres Strait Islander clients and/or co-workers
2.3 Negotiate appropriate strategies to effectively
accommodate cultural differences in the workplace
2.4 Identify and utilise resources to facilitate effective
service delivery in a cross cultural context
2.5 Ensure work practices used in a cross cultural
context are grounded in an awareness of one’s own
culture and the cultural realities of others

3.1 Identify communication issues and ensure they
are addressed to develop and maintain effective
relationships with Aboriginal and/or Torres Strait
Islander clients and/or co-workers
3.2 Employ appropriate communication strategies to
support a culturally safe environment for delivery of
health services
3.3 Identify ineffective and/or inappropriate
communication strategies and remodel them to support
delivery of health services
3.4 Identify and utilise resources to facilitate effective
communication within the workplace
3.5 Engage the services of Aboriginal and Torres
Strait Islander interpreters, health workers and colleagues
as cultural brokers as required to meet duty of care

4.1 Ensure workplace and professional relationships
are based on mutual respect, tolerance of diversity and a
shared understanding of cultural safety
4.2 Identify critical issues influencing workplace and
professional relationships with Aboriginal and/or Torres
Strait Islander co-workers and clients
4.3 Identify and utilise effective strategies to develop
and maintain effective relationships with Aboriginal
and/or Torres Strait Islander co-workers and clients as
appropriate
4.4 Take responsibility for revisiting strategies to
assist in the resolution of any difficulties, differences or
misunderstandings that may occur

5.1 Develop and implement strategies to increase
participation of Aboriginal and Torres Strait Islander
people in health service delivery
5.2 Ensure delivery of health care, services and
programs reflect culturally safe and appropriate practice
5.3 Ensure health care, services and programs
encourage self-determination and community control to
ensure improved health outcomes
5.4 Identify and utilise resources to promote effective
partnerships with Aboriginal and/or Torres Strait Islander
people, organisations and communities
5.5 Support the development of effective partnerships
between staff, Aboriginal and Torres Strait Islander
people and their communities to facilitate accessibility,
affordability, accountability, acceptability of appropriate
healthcare and workplace services


Learning Outcomes


At the end of this course the students should be able to:


• Reflect an awareness of Aboriginal & Torres Strait Islander history & cultures in work practices
• Reflect an awareness of own & other cultural realities in work practices
• Communicate effectively with Aboriginal and Torres Strait Islander people
• Reflect cultural safety in workplace and professional relationships
• Work in partnership with Aboriginal and Torres Strait Islander people and communities
 


Details of Learning Activities

• Formal classroom discussion.
• Group work
• Self-directed learning
• Lectures
 

Field Trip


Teaching Schedule

Lesson 1:Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work place

• Identify & discuss the events and issues in ATSI history, & how these may impact upon healthcare service delivery
• Identify & discuss cultural diversity of the ATSI people how this may impact upon healthcare service delivery

Lesson 2. Refloect an awareness of own and other cultural realities in work practices

• Identify & describe appropriate strategies to effectively address cultural differences in the workplace

Lesson 3. Communicate effectively with aboriginal and Torres Strait Islander People

• Identify & describe resources to facilitate effective service delivery for ATSI people
• Identify & discuss the differences of the EN’s culture and that of ASTI people
• Identify & discuss communication issues/barriers that may affect effective relationships with ATSI clients/co – workers
• Identify & describe appropriate communication strategies to support a culturally safe environment for the delivery of health services. Including the development of relationships based on a mutual respect & a tolerance of diversity
• Identify & describe the roles & responsibilities of ATSI interpreters & health workers as cultural brokers to meet duty of care requirements
 

Lesson 4. Reflect cultural; safety in workplace and professional relationship

• Identify and describe workplace critical issues influencing workplace and professional relationships with ATSI co – workers and clients
• Identify & describe the EN’s responsibilities in revisiting strategies to assist in the resolution of any difficulties, differences or misunderstandings

Lesson 5. Work in partnership with Aboriginal and Torress Strait Islander people and communities
• Identify and describe strategies to increase participation of ATSI people in health service delivery
• Identify and describe appropriate strategies to support ATSI people and their communities to facilitate accessibility, affordability accountability and adaptability of appropriate healthcare services and workplaces
 


Learning Resources

Prescribed Texts

No prescribed text of this course


References

Recommended reading:
Webster, M. (2005) Merriam-Webster’s Medical Desk Dictionary. Revised Edn. New York: Thompson-Delamar.
Funnell, R., Koutoukidis, G., Lawrence, K. 2009, Tabner’s Nursing Care: Theory and Practice, 5th Ed., Australia : Churchill Livingstone: Elsevier.
Crisp, J. & Taylor, C. 2007, 2nd ed., Potter & Perry’s Fundamentals of Nursing, Australia: Harcourt, Mosby.
 


Other Resources

All powerpoints are posted on the student Blackboard


Overview of Assessment

Underpinning knowledge for this unit of competency will be assessed via the following methods:

  • Written Assessment
  • Field Trip Worksheet


Assessment Tasks

Field Trip Worksheet - 20%
Assignment - 80%
 


Assessment Matrix

Assessment Matrix:

  • 60 - 69      - CAG
  • 70 - 79      - CC
  • 80 - 89      -CDI
  • 90 -100    - CHD

All assessment must have a competency grade awarded to be deemed competent in this course

Other Information

Classroom attendance 80% requirement

Field trip compulsory requirement for assessment

All assessments to have a competent grade to be awarded a competent outcome for this course

If student is deemed Not Yet Competent (NYC) will not be able to complete program
 

Course Overview: Access Course Overview