Course Title: Provide advocacy and representation services

Part A: Course Overview

Program: C5330 Diploma of Community Services Work

Course Title: Provide advocacy and representation services

Portfolio: DSC Portfolio Office

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

JUST5729C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face or Internet or Workplace

Term1 2014,
Term1 2015

Course Contact: Zaina Nehme

Course Contact Phone: +61 3 9925 4552

Course Contact Email: zainaindira.nehme@rmit.edu.au



Course Description

This course describes the knowledge and skills required by the worker to represent the interests of service users, the community and/or the community services and health industries. Representation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.



National Competency Codes and Titles

National Element Code & Title:

CHCAD504B Provide advocacy and representation services

Elements:

1. Establish the representative role and process

2. Participate in decision-making forums

3. Negotiate outcomes and liaise with key people

4. Evaluate effectiveness of strategies


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

Assessment for this course is based on a research project on commonly used advocacy and representation services, and a written report on the application of the advocacy fact sheet on a client of your choice.