Course Title: Manage service response to young people in crisis
Part B: Course Detail
Teaching Period: Term1 2021
Course Code: HWSS6024C
Course Title: Manage service response to young people in crisis
School: 375T Vocational Design and Social Context
Campus: City Campus
Program: C5331 - Diploma of Youth Work
Course Contact: Dianne Mackey
Course Contact Phone: +61 3 9925 4454
Course Contact Email: dianne.mackay@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 150
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will develop the skills and knowledge required to develop an agency approach to young people in crisis.
This unit is taught and assessed in a cluster with:
CHCYTH005 - Develop and implement procedures to enable young people to address their needs
CHCYTH008 - Support young people to take collective action
CHCYTH009 - Support youth programs
CHCYTH011 - Work effectively with young people and their families
CHCDEV002 - Analyse sociological factors on clients in community work and services
120 hours of work placement undertaking youth work practice support the learning and assessment of these units
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCYTH012 Manage service response to young people in crisis |
Element: |
1. Implement a framework for preventing crisis situations |
Performance Criteria: |
1.1 Develop a framework to address prevention and response to critical situations, and which reflects consideration of beliefs, rights and needs of client and responsibilities of organisation within a legislative and statutory context 1.2 Establish appropriate resources and mechanisms to assist workers to deal with crisis situations 1.3 Define details of organisation’s responsiveness to crisis situations and articulate to relevant personnel 1.4 Store and maintain all information related to crisis situations to maximise accessibility, accuracy, currency and legibility 1.5 Implement procedures to ensure clients have ready access to information that may help to resolve crisis situations |
Element: |
2. Support staff in responding to a crisis |
Performance Criteria: |
2.1 Establish appropriate protocols for managing potential and actual crisis situations 2.2 Draft and regularly update procedures for the management of crises and communicate to staff and other relevant personnel 2.3 Ensure any crisis management procedures developed are consistent with legal and organisational obligations and constraints 2.4 Allocate resources for prompt and effective response to crisis situations 2.5 Provide appropriate crisis response training and update briefings to workers on a regular basis 2.6 Formulate appropriate advice for upgrade of organisation procedures including those related to workplace health and safety (WHS) and other industrial and legislative requirements |
Element: |
3. Follow-up crisis situations |
Performance Criteria: |
3.1 Complete all required reporting and ensure it is comprehensive, accurate and consistent with organisation’s policies and procedures 3.2 Define debriefing procedures and implement routinely 3.3 Provide opportunity for participation in review and evaluation of organisation responsiveness 3.4 Identify needs of all specific parties which arise from a crisis situation and develop strategies to ensure they are addressed |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
This course will be a blended delivery online via Canvas/Collaborate Ultra with some face to face demonstration of skills and knowledge.
Learning activities include:
- teacher directed group activities/projects
- peer teaching
- group discussion
- class activities to review discussions/lectures
- role play activities
Out-of-class activities:
- independent project-based work online and other research
- independent study
Teaching Schedule
Semester 1:
Week |
Topic |
Content |
1 |
Identify social and cultural issues impacting on young people in Australian society
Introduction to Placement Requirements
|
Introduction to Sociology
Introduction to Placement Requirements
Introduction to Assessment Task 7 |
2 |
Identify social and cultural issues impacting on young people in Australian society
Building Rapport with Young People
|
Building Rapport with Young People
|
3 |
Sociology, politics, legislation
Ethical Principles
Self-Care
|
.Systems of government, systems of judiciary, systems of legislation.
Ethical Principles
Self-Care
|
4 |
Sociological concepts
Placement Skills
|
Placement Skills
|
5 |
Identify social and cultural issues impacting on young people in Australian society Task -1
Future Pathways
|
Child abuse- Myths and facts, impact
YACVic code of ethical practice Future Pathways
|
6 |
Major concepts- theory and practice
Current Issues
|
Rights and legal ethical requirements for youth work
Current Issues
Individual Reflection & Class Discussion |
7 |
Task -1 Major issues impacting young people.
Assessment Task 7
|
Assessment Task 7h |
8 |
The Youth sector
|
Task 2 |
9 |
Support Youth Programs
|
|
10 |
Support Youth Programs continued Task 5 Overview |
|
11 |
Program planning Task -5 Part1 and 2 |
Task -5 Part1 and 2 |
12 |
Collective Action Part 3 of Assessment task 5 |
Identify and establish alliance with key stakeholders/support networks |
13 |
Continuing Supporting Young people to Take Collective Action
Task -6 |
Support Young people to implement their strategies or action plans
|
14 |
Crisis response |
What is a Crisis
|
15 |
Placement support |
|
16 |
Collective Action |
Discuss task -3 Complete Collective Action |
17 |
Placement |
Assessment |
Semester 2
Week |
Topic |
Content |
1 |
Crisis response |
Crisis Intervention
Methods of crisis intervention |
2 |
Crisis response |
Task -6 discuss in class |
3 |
Develop and implement procedures to enable young people to address their needs |
|
4 |
Develop and implement procedures to enable young people to address their needs |
|
5 |
Task -3 Presentation |
|
6 |
Task -3 Presentation |
|
7 |
Task -3 Presentation |
|
8 |
Working with young person and their family-required skills |
Discuss Task 5 – Part 5 |
9 |
Working with young person and their family-required skills |
Identify resources to work with clients |
10 |
Interview skills Working with young person and their family-required skills |
|
11 |
Role Play- revisiting concepts Placement |
|
12 |
Role play |
Role play |
13 |
Role play |
Role play |
14 |
Role play |
Role play |
15 |
|
Role play |
|
Guest speaker |
Guest speaker |
16 |
Revising concepts End of year celebration |
|
17 |
Placement |
Assessment |
Learning Resources
Prescribed Texts
References
Other Resources
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students.
Overview of Assessment
To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).
Assessments will include:
Assessment Task 1
Knowledge Questions
Assessment Task 2
Knowledge Questions
Assessment Task 3
Working with Youth Services - Presentation
Assessment Task 4
Role Play - Working with youth and their families
Assessment Task 5
Community Youth Project
Assessment Task 6
Collective Action - Supporting Youth Participation
Assessment Task 7
Placement research and reflection
Assessment Task 8
Student placement observation checklist
120 hours of work placement undertaking youth work practice support the assessment tasks
You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.
Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca
Assessment Tasks
Assessment Task 1
Knowledge Questions – Sociological knowledge for youth work practice
Assessment Task 2
Knowledge Questions - Organisation frameworks
Assessment Task 3
Presentation - Working with Youth Services
Assessment Task 4
Role Play - Working with youth and their families
Assessment Task 5
Community Youth Project - devise, coordinate, deliver and evaluate an event/program
Assessment Task 6
Practical - Collective Action: Supporting Youth Participation
Assessment Task 7
Reflection and research – Organisational policies and learning from your placement experience
Assessment Task 8
Placement observation - Student placement observation checklist for the skills and knowledge required in a workplace environment
Assessment Matrix
The assessment matrix is available in Canvas:
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students.
Course Overview: Access Course Overview