Course Title: Manage operational plan

Part B: Course Detail

Teaching Period: Term1 2019

Course Code: BUSM7929C

Course Title: Manage operational plan

Important Information:

None

School: 650T Vocational Business Education

Campus: City Campus

Program: C5338 - Diploma of Leadership and Management

Course Contact: Allan Maree

Course Contact Phone: +61 3 9925 1601

Course Contact Email: allan.maree@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT517 Manage operational plan

Element:

1. Develop operational plan

Performance Criteria:

1.1 Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers

1.2 Develop and/or implement consultation processes as an integral part of the operational planning process

1.3 Ensure the operational plan includes key performance indicators to measure oganisational performance indicators to measure organisational performance

1.4 Develop and implement contingency plans for the operational plan

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required

1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams

Element:

2. Plan and manage resource acquisition

Performance Criteria:

2.1 Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation’s human resources management policies, practices and procedures

2.2 Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation’s policies, practices and procedures

2.3 Recognise and incorporate requirements for intellectual property rights and responsibilities in recruitment and acquisition of resources and services

Element:

3. Monitor and review operational performance

Performance Criteria:

3.1 Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets

3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance

3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation

3.4 Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources

3.5 Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups

3.6 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements


Learning Outcomes


See Canvas


Details of Learning Activities

A range of learning activities are planned for this course including self-paced, research and collaborative based activities.   The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated business environment.   We expect you to participate and contribute in all scheduled learning activities.


Teaching Schedule

 The course BUSM7929C Manage operational plan (co-delivered and co-assessed) with course ACCT5367C Manage budgets and financial plans.

The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course.  This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.   The Teaching Schedule for this course is as follows:   
WeekWeek commencingTopicsAssessment
111 Feb

 Introduction to the course including:

  • Course requirements
  • Course support documents
  • Course Blackboard access
  • Accuracy of enrolment
  • Assessment requirements/Cover Sheets
  • Reminder re Plagiarism
  • Reminder re Appeals
  • Extensions/Resubmissions
  • Feedback in this course
  • Reminder re submission requirements
  • Getting help

 Operational Planning

 Budgets 

 
218 Feb
 Developing the operational plan including budget requirements     Students commence drafting Assessment 1
 
325 Feb  Resource requirements for the operational plan     Plan the financial management approaches  
44 March  Resource acquisition for the operational plan     Relationship to financial management approaches  Assessment 1 submission   Due:  Fri, 3/8 at 17:00 hr (online submission)
511 March  Monitor and review operational performance     Students commence working on assessment 2   
618 March  Monitor and review budgets and financial performance     Students continue working on assessment 2   
725 March

 In class, students work on finalising Assessment 2 for submission

Assessment 2 submission   Due:  Fri, 17/8 at 17:00 hr (online submission)
81 April Course review   Resits, as appropriate  


Learning Resources

Prescribed Texts

Cole, K 2016 Management theory and practice, Cengage Learning Australia. (6th ed)


References


Other Resources

Refer to Canvas for notes and resources provided.


Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to:

  • develop and implement an operational plan using a variety of information sources and consultation (including using specialist advice if required) which includes:
  • resource requirements
  • key performance indicators
  • monitoring processes
  • contingency plans
  • communicate effectively with relevant stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
  • develop and implement strategies to achieve the operational plan within the organisation’s policies, practices and procedures including:
  • recruiting, inducting and developing personnel
  • acquiring physical resources and services
  • protecting intellectual property
  • making variations to the plan
  • monitoring and documenting performance.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • describe models and methods for operational plans
  • explain the role of an operational plan in achieving the organisation’s objectives
  • explain budgeting processes
  • list alternative approaches to developing key performance indicators to meet business objectives
  • outline the legislative and regulatory context relevant to the operational plan of the organisation
  • outline the organisation’s policies, practices and procedures that directly relate to the operational plan.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • relevant legislation and regulations
  • workplace documentation and resources
  • case studies and, where possible, real situations
  • interaction with others. 

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

You are required to successfully complete all assessment tasks to be deemed competent in this course.  NOTE:  Details about specific tasks and assessment criteria will be included in the Learning Management System.

Manage Operations Cluster:

Develop an operational plan/Report (Individual assessment)

For the plan: This practical assessment will allow you to demonstrate your ability to develop an operational plan and write a report on your organisation or an organisation of your choice.  In part of the assessment you are asked to develop a draft operational plan with a budget for a work area of your choice.  This may be a work area that you know well or one that you are working within currently.  If you are not working, you may consider an association you are involved with or a previous organisation that you have worked for.  Your Operational Plan must address all aspects of planning that are indicated in the template. For the report:  In part of the assessment you need to write a report on your organisation focusing on its processes for the development and monitoring of the operational plans within a specific work area of your choosing.

 


Assessment Matrix

Other Information

Submission Requirements

You should:

     • Ensure that you submit assessments on or before the due date via Canvas. 
     • Always retain a copy of your assessment tasks. (hard copy and soft copy)
     • When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
     • Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

Extension of Time.  If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Form to use is found in the section "How to apply."

Special Consideration. Where more than seven days is needed, you must apply for Special Consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration

Resubmission (VE Programs)

If you are found to be Not Yet Competent in a course assessment task (or you do not submit the assessment tasks/attend the assessment) you will be allowed one resubmission.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission in Canvas. 

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Grading and re-submissions. Successful re-submissions will contribute a CAG only (Competency Achieved Grading) result to your overall grade for the course.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. 

More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.  You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Grading Guide:

After achieving competency in all assessment tasks your performance in the unit will be graded.  This gives you the opportunity to have the level of your performance formally recognised against industry standards and employability skills.

Final Grades Table:

CHD Competent with High Distinction

CDI Competent with Distinction

CC Competent with Credit

CAG Competency Achieved - Graded

NYC Not Yet Competent

DNS Did not Submit for Assessment

Further information regarding the application of the grading criteria is in Student Assessment Task 

 

Course Overview: Access Course Overview