Course Title: Manage business document design and development
Part B: Course Detail
Teaching Period: Term1 2017
Course Code: COMM7332C
Course Title: Manage business document design and development
School: 650T Vocational Business Education
Campus: City Campus
Program: C5338 - Diploma of Leadership and Management
Course Contact: Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email: sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.
It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBADM506 Manage business document design and development |
Element: |
1 Establish documentation standards |
Performance Criteria: |
1.1 Identify organizational and legislative requirements for information entry, storage, output and quality of document design and production 1.2 Evaluate organization's present and future information technology capability in terms of its impact on document design and production 1.3 Identify types of documents used and required by organisation 1.4 Establish documentation standards and design tasks for organizational documents in accordance with information, budget and technology requirements |
Element: |
2 Manage template design and development |
Performance Criteria: |
2.1 Ensure standard formats and templates suit the purpose, audience and information requirements of each document 2.2 Ensure document templates enhance readability and appearance, and meet organizational requirements for style and layout 2.3 Test templates, obtain organizational and user feedback, and make amendments as necessary to ensure maximum efficiency and quality of presentation
|
Element: |
3 Develop standard text for documents |
Performance Criteria: |
3.1 Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production 3.2 Match requirements of each document with software functions to allow efficient production of documents 3.3 Test macros to ensure they meet the requirements of each document in accordance with documentation standards |
Element: |
4 Develop and implement strategies to ensure the use of standard documentation |
Performance Criteria: |
4.1 Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users. 4.2 Develop and implement training on the use of standard templates and macros and adjust the content and level of detail to suit user needs 4.3 Produce, circulate, name and store master files and print copies of templates and macros in accordance with organizational requirements
|
Element: |
5 Develop and implement strategies for maintenance and continuous improvement of standard documentation |
Performance Criteria: |
5.1 Monitor use of standard documentation templates and macros, and evaluate the quality of documents produced against documentation standards 5.2 Review documentation standards against the changing needs of the organization, and plan and implement improvements in accordance with organizational procedures |
Learning Outcomes
Details of Learning Activities
Learning activities will include in-class discussions and word processing and spread sheet demonstrations, hands on exercises using Lynda.com tutorials to review complex document/spread sheet skills and theory of document design and management of business documents.
Teaching Schedule
Week Number | Week Commencing | Topics | Assessment details |
1 |
6 February |
Introduction to the course including: Course requirements and support documents/resources Course Blackboard access Setting up laptops with myDesktop/Microsoft Word and Excel 2010 Assessment requirements/Cover sheets Reminder re Plagiarism/Appeals Extensions/Resubmissions Feedback in this course Getting help Occupational Health and Safety in the office/study environment |
|
2 | 13 February |
Establish documentation standards using the Simulated Business website as the platform for quality of document design and production Assessment documents available from: http://simbuscommunity.com.au/member-services/business-templates/ Typingmaster (or a similar typing tutor) Register with RMIT Library, Lynda.com. Follow in class tuition during this semester with
Types of documents Organisational requirements and style guides Textbook and exercise files Microsoft Excel skills Understanding Excel - What is a spreadsheet (Any Excel topics not completed during the class session must be completed for homework using Lynda.com - Bob Flisser's Excel 2010 Essential Training)
|
|
3 |
20 February |
Microsoft Excel skills Advanced formatting
|
|
4 | 27 February |
Microsoft Excel skills Advanced formatting (Any Excel topics not completed during the class session must be completed for homework using Lynda.com - Bob Flisser's Excel 2010 Essential Training)
|
Activity 1 (a) due Excel Spreadsheet with macro |
5 |
6 March |
Establish documentation standards Protocol, production, retrieval and storage of templates Google Drive is the platform for students to share with each other and the teacher their templates and documents. Final assessment documents should be uploaded to Blackboard Textbook: Creating templates and designing forms (Any topics not completed during the class session must be completed for homework) |
Activity 1(b) due |
6 | 13 March |
Manage template design and development in Word 2010 Standardization of fonts, formats and templates for Simulated Business. Test templates Textbook: Creating templates and designing forms (Any topics not completed during the class session must be completed for homework) |
|
7 |
20 March |
Manage template design and development in Word 2010 Textbook: Creating templates and designing forms (Any topics not completed during the class session must be completed for homework) |
|
8 | 27 March |
Develop standard text for documents in Word 2010 Automate documents and test macros Textbook: Adding comments, tracking changes and comparing content (Any topics not completed during the class session must be completed for homework) |
|
9 |
3 April |
Develop standard text for documents in Word 2010 Automate documents and test macros Textbook: Adding comments, tracking changes and comparing content (Any topics not completed during the class session must be completed for homework) |
|
10 a. |
10 April |
Develop standard text for documents in Word 2010 Automate documents and test macros Textbook: Calculations in Word (Any topics not completed during the class session must be completed for homework) |
Activity 3 due |
13-19 April | Mid-semester break - No classes |
||
10 b. |
Classes resume 20 April |
Develop and implement strategies to ensure the use of standard documentation Prepare user instructions on the use of your templates and macros Textbook: Customising and automating tasks (Any topics not completed during the class session must be completed for homework) |
Activity 4 due |
11 |
24 April |
Develop and implement strategies to ensure the use of standard documentation Prepare user instructions on the use of your templates and macros |
Activity 5 due |
12 |
1 May |
Develop and implement strategies to ensure the use of standard documentation Prepare user instructions on the use of your templates and macros |
Activity 2 due |
13 |
8 May |
Develop and implement strategies for maintenance and continuous improvement of standard documentation Work in Progress - Staff training presentations and seek participant feedback against document standards |
Activity 6 due |
14
|
15 May |
Develop and implement strategies for maintenance and continuous improvement of standard documentation Work in Progress - Staff training presentations and seek participant feedback against document standards |
Activity 6 due |
15 | 22 May |
Share documents: store documents electronically, print copies. Make recommendations for future use of documents Workshop Course review |
TASK 1 due by Friday 26 May at 5.00 pm to Blackboard Teacher presentation feedback summary
|
16 | 29 May |
Review and feedback |
Assessment feedback |
Learning Resources
Prescribed Texts
Design and Develop Complex Text Documents, Microsoft Word 2010, Tilde Publishing and Distribution |
References
Other Resources
simbuscommunity.com.au for Style Guide, Policies and Procedures
Lynda.com a database at RMIT Library
RMIT Student Share K Drive for further organisational and procedural documents
Dobson, A. Touch Typing in 10 hours, Oxford UK, 2009
Lynda.com is an extensive online training library focused on business and information technology. The Lynda.com library helps anyone learn software, creative, and business skills to achieve personal and professional goals. It covers a wide variety of software products and digital technology. The courses are in streaming video format. Always login via the RMIT Library link http://www1.rmit.edu.au/library/lynda from there you will need to create your own separate login to access a full range of free tutorials and exercise files for the following areas:
Bob Flisser's Excel 2010 Essential Training
Word 2010 Building Blocks and Macros in Word (Mariann Siegert)
Word 2010 Building Templates in Word (Mariann Siegert)
Word 2010: Forms in Depth (Gini Courter)
Word 2010: Styles in Depth (Mariann Siegert)
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
- identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
- establish documentation standards to meet organisational requirements
- design, test and amend document templates
- develop and implement documentation and training to support use of standard templates and macros
- monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements.
Knowledge Evidence
To complete the unit requirements safely and effectively, you must:
- describe document production processes
- identify costs involved with the implementation of standard documentation
- explain the software applications relevant to document design and development in the organisation
- identify key provisions of relevant legislation and regulations, codes and standards affecting document production
- outline organisational policies and procedures relating to document production
- list sources of expertise available externally to the organisation or workgroup.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:
- computer hardware and other document production equipment
- software applications appropriate to the task
- media for production of documents
- samples of high quality standard documents.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Assessment Task 1
Overview
There is one task in this course and it is a portfolio consisting of nine activities. All of this Assessment Task must be completed in full to be deemed competent in this course and to receive grading overall at the end of the semester.
Task 1 Portfolio of Evidence
Context
You will be using the professional documents from the Simulated Business Website http://simbuscommunity.com.au/ and K Drive for Reflective Records. They can include business templates, style guides, policies and procedures, procedure manuals and accounting documents.
Please refer to the Assessment Record and Cover Sheet on Blackboard for further details.
See marking guide for instructions on how to complete the activities.
You will find further details about this task in the Assessment Record and Cover Sheet in the Blackboard Program Shell for this program.
Submission Requirements:
You should:
- Ensure that you submit assessments on or before the due date.
- Always retain a copy of your assessment tasks (hard copy and soft copy)
- When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on Blackboard.
- Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure a safe workplace, page 1 of 10.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w (unresolved)
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is "CAG".
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:
Final Grades table:
Assessment Matrix
CHD | Competent with High Distinction |
CDI | Competent with Distinction |
CC | Competent with Credit |
CAG | Competency Achieved - Graded |
NYC | Not Yet Competent |
DNS | Did Not Submit for assessment |
Further information regarding the application of the grading criteria will be provided by your teacher.
Course Overview: Access Course Overview