Course Title: Manage people performance
Part B: Course Detail
Teaching Period: Term1 2017
Course Code: EMPL7078C
Course Title: Manage people performance
School: 650T Vocational Business Education
Campus: City Campus
Program: C5340 - Diploma of International Business
Course Contact: Tim Wallis
Course Contact Phone: +61 3 9925 5423
Course Contact Email: timothy.wallis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Maroun Chamoun
maroun.chamoun@rmit.edu.au
Nominal Hours: 70
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.
It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.
The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBMGT502 Manage people performance |
Element: |
1. Allocate work |
Performance Criteria: |
1.1 Consult relevant groups and individuals on work to be allocated and resources available |
Element: |
2. Assess performance |
Performance Criteria: |
2.1 Design performance management and review processes to ensure consistency with organisational objectives and policies |
Element: |
3. Provide feedback |
Performance Criteria: |
3.1 Provide informal feedback to staff on a regular basis 3.2 Advise relevant people where there is poor performance and take necessary actions |
Element: |
4. Manage follow up |
Performance Criteria: |
4.1 Write and agree on performance improvement and development plans in accordance with organisational policies |
Learning Outcomes
This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.
Details of Learning Activities
A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.
We expect you to participate and contribute in all scheduled learning activities. Students are encouraged to attend all sessions to gain the most from this course.
Teaching Schedule
Week No |
Date |
Topic |
1 |
Feb 06 |
Course Induction • Course delivery and assessment details • Course support documents • Online learning environment • Grading • Plagiarism • Appeals • Extensions • Feedback • Privacy • Submission requirements • Resubmission policy • Where to get support • Student responsibilities • Blackboard Overview of Unit:
|
2 |
Feb 13 |
Performance Management |
3 |
Feb 20 |
Allocating work |
4 |
Feb 27 |
Leadership and Management |
5 |
Mar 6 |
Communication, consultation and collaboration |
6 |
(Mon Labour day) Mar 13 |
Assessment 1 – In class Test Note:Public Holiday Mar 13th |
7 |
Mar 20 |
Design performance management |
8 |
Mar 27 |
Implementation of Policy |
9 |
Apr 3 |
Monitoring & Evaluating |
10a |
Apr 10 |
Provide feedback |
Apr 13 -Apr 19 |
Mid Semester Break |
|
10b |
Apr 20 |
Training & Coaching |
11 |
Apr 24 |
Assessment 2 - Major Research Project |
12 |
May 1 |
Manage Follow up, Counselling & Support |
13 |
May 8 |
Revision |
14 |
May 15 |
Assessment 3 - Presentation |
15 |
May 22 |
Assessment 3 - Presentation |
16 |
May 29 |
Assessment feedback /resubmissions |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment Methods
Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:
- direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
- review of final printed documents
- demonstration of techniques
- observation of presentations
- oral or written questioning to assess knowledge of software applications
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.
Performance Evidence
You must provide evidence of the ability to:
- consult with relevant stakeholders to identify work requirements, performance standards and agreed performance indicators
- develop work plans and allocate work to achieve outcomes efficiently and within organisational and legal requirements
- monitor, evaluate and provide feedback on performance and provide coaching or training, as needed
- reinforce excellence in performance through recognition and continuous feedback
- seek assistance from human resources specialists where appropriate
- keep records and documentation in accordance with the organisational performance management system.
Knowledge Evidence
To complete the unit requirements effectively, you must:
- outline relevant legislative and regulatory requirements
- outline relevant awards and certified agreements
- explain performance measurement systems utilised within the organisation
- explain unlawful dismissal rules and due process
- describe staff development options and information.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Assessment Instructions
Assessment 1- IN CLASS TEST 25%
Date handed out: Week 1
Date and time due: In class - Week 6 Mar 13
Group or Individual: Individual
Purpose:
This assessment has been designed to allow students to demonstrate understanding of theoretical elements of competency covering the information provided in the lecture and tutorials of week 1 – week 5. This test will be given out in week 6 at each respective tutorial class. Participants have the 1.5 hours to complete the test and hand it to the teacher once completed.
Requirements:
You are to answer given questions in assigned class time that cover the following elements:
- Allocate work
- Consultation and developing work plans
- Allocate work
- Develop performance indicators
- Risk analysis
Refer to Marking Guide for details on specific elements required.
Assessment 2 – Major research project - 50%
Assessment Task 2 – Written Portfolio
Date handed out: Week Two
Date and time due: Week 11 – to be uploaded by Sunday April 30 @ 23:59
Group or Individual: Group – maximum THREE
Purpose:
Students must demonstrate an understanding of all elements of competency to be deemed competent in outlining relevant legislative requirements relating to performance management systems.
Submission Requirements:
- Report title page
- Table of contents
- Use of Heading styles
- Referencing
- 2000 word (guideline)
- Name your presentation file MC_MPP_A2_yourname_yourpartnersname
- Your report to be pasted to the Assessment document provided and submitted via Blackboard (Turnitin)
- Be aware that your file will need to be a Microsoft Word file (Apple Pages is not recognised by Blackboard)
Assessment Task 3 – Presentation – 25%
Date handed out: Week 10a & 10b - Week of Apr 10 & 17
Date and time due: Week 14 & 15 - Week of May 15 & 22
Group or Individual: Group (maximum Three, same group members as assessment 2), as per second assessment
Purpose:
Based on Assessment two report, students will present their work to class.
Requirements:
Presentation delivery is due in week 14 & week 15 (in the assigned time slot).
Attendance in week 14 & 15 is COMPULSORY. Failing to attend both sessions will result with an NYC grade unless a Special Consideration has been granted by the University
The weighting of the mark is:
- 25% for team preparation
- 75% of the mark for individual delivery and ability to demonstrate understanding of all elements
You will need to identify the following for your case study:
- Provide feedback
- Take necessary actions
- Provide training when necessary
- Document performance
- Conduct formal structured feedback
- Manage follow up
- Communicate and document performance improvement and development
- Consult specialists, where appropriate
- Provide recognition and continuous feedback
- Monitor and coach when required
- Provide support services where necessary
- Implement the disciplinary process if necessary in accordance with legal and organisational requirements
- Refer to Marking Guide for details on specific elements required.
Details of Assessment:
Presentations will be done in class – this is an essential component of achieving competency in this subject.
Assessment Matrix
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (Hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2,
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration.
Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is
“CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:
Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Other Information
Academic Integrity
Plagiarism
Plagiarism is a form of cheating in assessment and may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own.
The penalties for cheating in assessment are severe, whether the cheating involves plagiarism, fabrication, falsification of data, copyright infringement or some other method. Penalties can include charges of academic misconduct, cancellation of results and exclusion from your course. It is also a disciplinary offence for you to allow your work to be plagiarised by another student.
Referencing
RMIT Business produce their own referencing guidelines entitled Written reports and essays: guidelines for referencing and presentation in RMIT Business which all Business students should use.
RMIT Business referencing guidelines (RTF, 1,286 KB, 52 pages); A supporting Referencing website has been developed for the RMIT Business guidelines.You can find out more about Academic Integrity at RMIT’s Academic Integrity webpage
Group Assessment
A number of your assessments will rely upon group work. This is a critical part of your program as in the workplace you will be regularly required to work in a team environment. Teamwork is also one of the key employability skills for this qualification.
The key to being successful in group work is getting to know your classmates and finding out what they want to achieve. You should seek to find a team which shares your key interests and drivers.
If you are facing issues with your group, the key is to resolve them quickly well before assessments are due. If you need to you can seek support from your teacher.
Course Overview: Access Course Overview