Course Title: Coordinate complex case requirements

Part A: Course Overview

Program: C5345 Diploma of Community Services (Case Management)

Course Title: Coordinate complex case requirements

Portfolio: DSC Portfolio Office

Nominal Hours: 75

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS6105C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

Term2 2017,
Term2 2018,
Term2 2019

HWSS6105C

City Campus

TAFE

375T Vocational Design and Social Context

Face-to-Face or Internet

Term2 2020

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: melinda.brown@rmit.edu.au



Course Description

This course describes the skills and knowledge required to coordinate multiple service requirements for clients with complex needs within a case management framework.

Workers at this level work under supervision within established guidelines but take on a team leadership role in the coordination of services and service providers.

This course applies to work in a range of health and community services contexts.

This course will be delivered via distance learning in Semester 2, 2020.

This course is delivered and assessed in a cluster with:

CHCCSM007 Undertake case management in a child protection framework

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCSM004 Coordinate complex case requirements

Elements:

1. Establish coordination function

2. Support the client to access multiple services

3. Monitor client progress


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

This course is assessed in a cluster with CHCCSM007 Undertake case management in a child protection framework.

Assessment Task 1: Case Planning

Assessment Task 2: Case Conference

Assessment Task 3: Case Closure

Assessment Task 4: Short Answer Questions 

Assessment Task 5: Short Answer Questions