Course Title: Manage and promote diversity

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: BUSM7990C

Course Title: Manage and promote diversity

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C5345 - Diploma of Community Services (Case Management)

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.

This course applies to individuals working in any type of leadership role across all industry sectors.

 

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV003 Manage and promote diversity

Element:

1. Research diversity in the workplace

Performance Criteria:

1.1 Collect and evaluate quantitative and qualitative workplace diversity data   1.2 Identify and analyse potential benefits of diversity in relation to the workplace objectives   1.3 Analyse how current diversity practice matches workplace objectives

Element:

2. Foster diversity

Performance Criteria:

2.1 Provide a role model for others through individual behaviour that demonstrates respect for diversity

2.2 Assist and coach colleagues in ways of accepting diversity in relation to both colleagues and clients

2.3 Develop work practices and undertake planning in a manner that shows respect for workplace diversity

2.4 Identify and adapt professional development opportunities to address the needs of a diverse workforce

2.5 Generate a supportive workplace by valuing and promoting the benefits of a diverse workforce to those working in the workplace according to relevant policy

2.6 Identify and use diversity factors associated with clients and colleagues to address diversity objectives of the workplace

2.7 Value and encourage collaboration and the experience of working with diverse clients and colleagues

Element:

3. Adapt communication strategies

Performance Criteria:

3.1 Use communication strategies to meet the diverse needs of individuals within the workplace

3.2 Implement tailored communication strategies for targeted individual and group needs

3.3 Identify and/or develop and use resources that facilitate effective communication in the workplace

3.4 Reflect on use of communication strategies with regard to workplace diversity and identify potential improvements

Element:

4. Contribute to workplace diversity policies and procedures

Performance Criteria:

4.1 Develop and document diversity strategies in consultation with stakeholders including people from key target groups

4.2 Advocate for diversity strategies to be implemented in accordance with workplace policies and procedures

4.3 Develop measures for evaluating the outcomes of workplace strategies, policies and procedures for diversity

4.4 Report on workplace diversity strategies within appropriate context


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

The course involves classes where information is shared through talks and group discussions, and workshops where exercises are conducted to apply learning. Time is spent during classes and workshops for students to work on group and individual assessment tasks.  


Teaching Schedule

Week

Topic

Week 1

Understanding and researching diversity

  • Diversity in Australia and the legal and ethical framework
  • Exploring different aspects and the benefits of diversity
  • Collecting and analysing diversity data to determine diversity performance and practices against objectives

Week 2

Fostering diversity

  • Role modelling respect for diversity
  • Coaching and mentoring coaches in ways of accepting diversity
  • Making sure work practices show respect for diversity

Week 3

Promoting diversity

  • Generating a supportive environment and encouraging collaboration
  • Identifying and using diversity factors associated with clients and colleagues to address diversity objectives

Week 4

Adapting communication strategies

  • Developing and implementing strategies to meet diverse individual and group needs
  • Accessing or developing resources to facilitate effective communications
  • Reflecting on and improving communication strategies

Week 5

Contributing to diversity policies and procedures

  • Developing policies and procedures
  • Developing strategies to meet diversity objectives
  • Implementing policies, procedures/guidelines and integration into work practices

Week 6

Evaluating and reporting outcomes

  • Evaluating diversity outcomes
  • Reporting diversity outcomes


Learning Resources

Prescribed Texts


References


Other Resources

Carlton Library and Study Support Hub for VE students https://www.rmit.edu.au/library/about-and-contacts/hours-and-locations/carlton-library

 


Overview of Assessment

Assessment task 1: Report

Assessment task 2: Workplace Diversity Plan 

Assessment task 3: Short Answer Questions 


Assessment Tasks

Assessment Task 1 - Report on organisational diversity objectives Assessment Task 2: Promote and foster diversity in the workplace Assignment Task 3: Short Answer/Knowledge Questions     Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace. To be assessed as competent in this course you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for full assessment criteria. Results that apply to courses that are delivered and assessed in accordance with competency based assessments are: CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not Submit Assessment


Assessment Matrix

A marking rubric for each assessment task is located on Canvas.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview