Course Title: Undertake case management in a child protection framework
Part B: Course Detail
Teaching Period: Term2 2018
Course Code: HWSS6106C
Course Title: Undertake case management in a child protection framework
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Bronwyn Tanti
Course Contact Phone: 9925 9079
Course Contact Email: bronwyn.tanti@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 70
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to apply all aspects of case management in which case plans are developed and implemented to address specific client needs and achieve client goals within a child protection framework.
Workers at this level work autonomously and are responsible for prioritising own outputs within defined organisation guidelines.
This unit applies to work in a range of health and community service contexts.
This unit is delivered and assessed in a cluster with:
CHCCSM004 Coordinate complex case requirements
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSM007 Undertake case management in a child protection framework |
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Element: |
1. Establish client need and/or risk |
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Performance Criteria: |
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Element: |
2. Develop a case management plan |
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Performance Criteria: |
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Element: |
3. Implement case plan |
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Performance Criteria: |
3.1 Implement practical arrangements to support clients and stakeholders 3.2 Utilise established communication processes and protocols to make referrals 3.3 Identify roles, responsibilities, outcomes and processes involved in intervention and discuss with the client and service provider 3.4 Develop contracts with external service providers and agree on time and resource constraints 3.5 Identify review activities and negotiate with the client, service providers, and significant others 3.6 Record information in a manner consistent with organisation procedures and policies |
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Element: |
4. Establish review and evaluation systems |
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Performance Criteria: |
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Element: |
5. Plan and participate in case conferences or protection meetings |
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Performance Criteria: |
5.1 Convene case conference or protection meetings when they are judged to be the most effective case management decision-making strategy for the needs of the client or in line with legislative and organisation requirements 5.2 Clearly identify and explain purpose of case conference or protection meeting to clients and other stakeholders 5.3 Establish agenda that clearly outlines purpose, participants, venue, date, time and process 5.4 Identify key persons and request they attend the conference or make reporting arrangements 5.5 Undertake work to prepare the client for the case conference or protection meeting 5.6 Implement processes to ensure the client and/or family can participate in the decision-making process 5.7 Anticipate areas of conflict and facilitate resolution 5.8 Identify and respond to participant needs for interpreters and other support 5.9 Arrange attendance of delegated decision-makers 5.10 Provide information equally to all parties 5.11 Prepare case history in accordance with agency requirements 5.12 Nominate and brief a chairperson and minute taker 5.13 Identify, negotiate and record outcomes |
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Element: |
6. Work with agencies to meet the client's needs |
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Performance Criteria: |
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Element: |
7. Undertake case closure |
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Performance Criteria: |
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Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Teaching Schedule
1 |
Complex cases and case management
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2 |
Understanding abuse, harm and risk
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3 |
Preparing case plans with children and young people
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4 |
Coordinating support and services
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5 |
Coordinating and participating in case conferences
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6 |
Undertaking case closure
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Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
This unit is assessed in a cluster with CHCCSM004 Coordinate complex case requirements
There are four assessment tasks consisting of 2 group, 1 individual and 1 quiz
Assessment Tasks
Assessment task 1: Assess the needs of scenario-based clients and develop case plans.
Assessment task 2: Coordinate support, service delivery and a case conference.
Assessment task 3: Manage the closure of cases.
Assessment task 4: Complete one online, self-paced quiz on the key issues and concepts relating to case management for complex needs.
Assessment task 5: Complete one online, self-paced quiz on the key issues and concepts relating to case management for child protection clients.
Assessment Matrix
Students will have access to a marking rubric for reference at the time that assessment tasks are distributed.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview