Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: VE 2021
Class Number: 3696
Class Section: NTK1
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: GEDU6097C
Course Title: Work with diverse people
Important Information:
The Diploma of AOD and this unit/cluster is delivered in the Northern Territory only
School: 375T Vocational Design and Social Context
Campus: Katherine Campus
Program: C5346 - Diploma of Alcohol and Other Drugs
Course Contact: Chris Walters
Course Contact Phone: 9925 8268
Course Contact Email: chris.walters@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no stipulated pre-requisites or co-requisites for this unit.
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This unit applies to all workers.
This unit is delivered and assessed in a cluster with:
- CHCAOD001 - Work in an alcohol and other drugs context
- CHCLEG001 - Work legally and ethically
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives 1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits 2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations 3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups 4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
In class: Class lectures and exercises, group discussions and practical demonstrations
Teaching Schedule
Classes are delivered over 3 days each month. The timetable will be available on enrolment.
This session, students will develop the skills and knowledge:
to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector.
to identify and work within the legal and ethical frameworks that apply to an individual job role and in identifying and meeting their legal and ethical responsibilities.
to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
Learning Resources
Prescribed Texts
References
Other Resources
None
Overview of Assessment
- Assessment task 1: Research task
- Assessment Task 2: Reflective practice
- Assessment Task 3: Third party report
- Assessment Task 4: Knowledge questions
- Assessment Task 5: Structured reflection
- Assessment task 6: Third party report
- Assessment task 7: Knowledge questions
- Assessment Task 8: Third party report
Assessment Tasks
There are 8 assessment tasks you need to complete satisfactorily, in order to be deemed competent for this cluster.
All assessment tasks can be accessed in the student assessment guide which is provided by the Teacher prior to the commencement of each cluster.
Task 1:
The task allows you to demonstrate your research and critical thinking skills in finding and reviewing key information needed to inform your practice as a worker in the Alcohol and Other Drugs (AOD) sector. This assignment It is divided into 3 research areas.
Part A: Research the Alcohol and other Drugs Context
Part B Drug fundamentals, drug use and impact
Part C Alcohol and Other Drugs services
Task 2:
This task asks you to reflect on the context and practice in alcohol and other drugs work. It addresses the context that you work in and the approaches used by you and your organisation. You can draw from your current or recent work experience in the AOD sector when responding to the questions.
Task 3:
Your workplace supervisor is asked to complete a third party report. Please familiarise yourself with the items that your supervisor will be looking for in your workplace performance in the marking criteria.
Task 4:
This short answer task you need to complete satisfactorily, in order to be deemed competent for this cluster. This assessment tasks allows you to demonstrate your knowledge of key concepts in working with diverse people in the AOD context.
Task 5:
This task allows you to demonstrate your understanding of the challenges that you can face when working in the AOD sector while recognising and respecting the social and cultural backgrounds of clients. It will also allow you to reflect on your own perspectives on diversity and demonstrate your understanding of various communication strategies.
Task 6:
Your workplace supervisor is asked to complete a third party report.
Task 7:
Short answer questions
Task 8:
your workplace supervisor is asked to complete a third party report. Please familiarise yourself with the items that your supervisor will be looking for in your workplace performance.
For your research you can use a range of sources, for example:
· Learning material provided by your trainer
· Workplace documents provided by your organisation such as policies and procedures, reports, intranet content
AADANT Association of Alcohol and Other Drugs Agencies Northern Territory https://www.aadant.org.au/
Australian Government Department of Health https://www.health.gov.au/resources/collections/national-drug-strategy
NT Government https://nt.gov.au/law
NT Department of Health https://health.nt.gov.au/professionals
Assessment Matrix
The assessment matrix is available in the Student Assessment Booklet.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview