Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term1 2020
Course Code: EMPL7092C
Course Title: Work with diverse people
School: 174T School of VE Engineering, Health & Science
Campus: City Campus
Program: C5357 - Diploma of Remedial Massage
Course Contact: Laura Yeomans
Course Contact Phone: +61 3 9925 4289
Course Contact Email: laura.yeomans@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Offering Coordinator Information
Name: Mila Keightley
Email:mila.keightley@rmit.edu.au
Location: 51.06.03
Contact: via email
Availability: By appointment
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
Please refer ot the Elements of Competency above.
Details of Learning Activities
This course is delivered entirely online. Please read through CANVAS shell and complete learning activities.
This unit is designed to be delivered Online
You can complete the Modules in your own time.
The resources, learning activities and assessment tasks are designed to be self-paced, which allows you to travel through the resources and activities at your own pace.
If you are experiencing any problems throughout the unit, please contact the unit facilitator via email.
A combination of activities will support student’s learning in this course, such as: online delivery to cover theoretical and practical concepts for each topic in the course
• Work experience &/or placements observation of performance in the workplace will be a valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics
• Online discussions and activities to support and collaborate with other students in your course and debate and discuss ideas
• Utilise and develop critical research and cognitive skills to find credible sources of health information
• Self-directed study time (eg. readings or activities around theory) to enhance and strengthen your knowledge and understanding of theoretical concepts
• To further facilitate learning students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform
• It is strongly recommended that students partner up with fellow students in order to practice and complete assessments
Please read through CANVAS shell and complete learning activities.
You will complete the practical components of assessment within your face-to-face clinic classes: New Client Interaction 1, 2 & 3.
The Assessment Due Dates are available on Canvas under 'Assignments'
Teaching Schedule
This course is delivered online
You can complete the Modules in your own time.
The resources, learning activities and assessment tasks are designed to be self-paced, which allows you to travel through the resources and activities at your own pace.
Learning Resources
Prescribed Texts
References
Other Resources
There are no prescribed texts for this course. Materials will be provided via the online learning management system, Canvas.
You will need access to a computer, some basic software, e.g.: Microsoft Word and an internet connection.Overview of Assessment
To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.
Assessment Tasks
New Client interaction 1
New Client interaction 2
New Client interaction 3
Case studies
Assessment Tasks
Assessments:
There are 4 Assessments in this unit which must be submitted via Canvas.
- New Client Interactions 1
- New Client Interactions 2
- New Client Interactions 3
- 'Case Studies' Assessment
All information re Assessments is available under 'Assignments'.
If you are experiencing any problems throughout the unit, please contact the unit facilitator via email.
Assessment Matrix
Other Information
Important information regarding Assessment Tasks:
You may be eligible to resubmit your assessments.
Resubmissions are not automatic and will only be approved at the discretion of the Program Coordinator, after consultation with the teacher.
All students will be contacted by their course coordinator in regards to resubmission completion dates.
Please note: an opportunity to repeat clinical placement is not guaranteed and will be at the discretion of the Clinical Coordinator/Program Manager.
EXTENSION OR SPECIAL CONSIDERATION
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.) OR you do attend, but your performance has been affected, you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 5 working days of the due date. If Special Consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.
If due to illness or other unforeseen circumstance, you are unable to submit by the due date (e.g. assignment, report, project etc.): you may submit an APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK for an extension of time of up to seven (7) calendar days or less. This must be lodged with the Program Coordinator 1 working day before the original due date. If granted, you will have the opportunity to submit up to 7 days later than the original due date. For advice on this application please visit www.rmit.edu.au/students/assessment/extension or speak to your Program Coordinator.
Where an extension of greater than seven days is needed, you must apply for SPECIAL CONSIDERATION.
If you require further information please contact your teacher or Program Coordinator.
Academic Integrity and Plagiarism
RMIT has a strict policy on plagiarism and academic integrity. Please refer to
https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/academic-integrity
Course Overview: Access Course Overview