Course Title: Manage meetings
Part B: Course Detail
Teaching Period: Term1 2018
Course Code: BUSM7932C
Course Title: Manage meetings
School: 650T Vocational Business Education
Campus: City Campus
Program: C5358 - Diploma of Business
Course Contact: Sylvia Baroutis
Course Contact Phone: (03) 9925 5469
Course Contact Email: sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organizing the minutes and reporting meeting outcomes.
It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBADM502 Manage meetings |
Element: |
1 Prepare for meetings |
Performance Criteria: |
1.1 Develop agenda in line with stated meeting purpose |
Element: |
2 Conduct meetings |
Performance Criteria: |
2.1 Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements |
Element: |
3 Follow up meetings |
Performance Criteria: |
3.1 Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions |
Learning Outcomes
Details of Learning Activities
A range of learning activities are planned for this course including online self-paced and collaborative classroom based activities.
The self-paced activities will be delivered through various technology platforms and may include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.
The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated workplace environment.
We expect you to participate and contribute in all scheduled learning activities.
There are three sessions for this unit each week. The first session is online, by logging on to your Canvas course, the second session is face-to-face, and the third session will be face-to-face, including a workshop.
Teaching Schedule
The course BSBADM502 Manage meetings is clustered (co-delivered and co-assessed) with course BSBPMG522 Undertake project work.
The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
The Teaching Schedule for this course is as follows:
Week |
Week beginning |
Topics |
Assessment |
1 |
9 April |
Introduction to the course
Define Projects and Meetings Introduction to projects and meetings. Manage and prepare for meetings. Undertake and define a project. Work-integrated learning. Project teams. Project brief. |
|
2 |
16 April |
Develop Projects and Meetings Conduct meetings. Chairperson manage and facilitate a meeting. Develop a project plan. |
|
3 |
23 April |
Plan Projects and Meetings Follow up meetings. Manage documents. Report outcomes. Administer and monitor a project. |
|
4 |
30 April |
Manage Projects and Meetings Administer and monitor a project. |
|
5 |
7 May |
Finalize Projects and Meetings Finalize the project. Rehearse the project presentation. |
|
6 |
14 May |
Present Projects and Meetings Finalize the project. Project presentation and artifact. |
|
7 |
21 May |
Review Projects and Meetings Review the project.
|
|
8 |
28 May |
Facilitate Assessment Assessments due. |
Assessment Task 1 - Knowledge Questions Due: 25 May 2018 Assessment Task 2 - Develop a project plan and a manage meetings portfolio Due: 1 June 2018 |
Learning Resources
Prescribed Texts
References
Other Resources
An electronic copy of a Student Workbook is available for you to download from the Canvas course.
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
apply conventions and procedures for formal and informal meetings including:
developing and distributing agendas and papers
identifying and inviting meeting participants
organising and confirming meeting arrangements
running the meeting and following up
organise, take part in and chair a meeting
record and store meeting documentation
follow organisational policies and procedures.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
outline meeting terminology, structures, arrangements
outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings
describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:
reference material in regard to meeting venues and technology, catering and transport suppliers
organisational policies and procedures for managing meetings
office supplies and equipment
computers and relevant software
case studies and, where possible, real situations.
Assessors must satisfy NVR/AQTF assessor requirements.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
You are required to complete two (2) tasks. You must successfully complete all two (2) tasks to be deemed competent in this course.
NOTE: Details about specific tasks and assessment criteria will be included in the Canvas course.
Workplace Project Cluster:
TASK 1: - Knowledge Questions (Individual Assessment)
This essay-answer assessment task is to assess your knowledge of project budgets, human resources, timelines, project management tools, risk assessment, vision and mission, strategic and operational plans, and project closure and to assess your knowledge of meeting terminology, types, and the role and responsibilities of the chairperson.
TASK 2: Workplace Project: develop a project plan and a manage meetings portfolio (Individual Assessment)
This practical assessment will allow you to demonstrate your ability to develop a project plan for a new business idea, an improvement, or an opportunity. For this assessment you are asked to develop a project plan for a new business idea, an improvement, or an opportunity. For the Project Context: 1) What is the current situation? What is the desired situation? For the Project Narrative: 2) What is your idea/opportunity/suggestion/plan? 3) How would you ensure that the project met organisational objectives? 4) Who are the project's stakeholders? What is your role in planning and delivering the project? 5) What are the project's deliverables? For the Project Team: 6) Why would you consult with team members? How will you do this? Why would you do this in the planning and implementation stage? How would you delegate roles and tasks? Why? For the Project Resources: 7) What resources will you need? How will you source these? For the Project Process: 8) What is the financial, technical, human resources, and physical resources process? For the Project Tools: 9) What project management tools would you use? Why are these useful? For Project Risk Management: 10) How will you develop risk management? How will you develop contingency plans? How would you address health and safety issues? How would you address legislation and compliance? For the Project Budget: 11) How would a budget be prepared? How will this be used as a communication tool? How will this be used as a monitoring tool? For Project Implementation: 12) How would you collect data, keep records, and report the project? How will you monitor the quality of outcomes? How would you make sure the project met timelines? For the Project Review: 13) Why do you review a project? How do you review project outcomes and processes? For Project Support: 14) What methods will you use to define roles, responsibilities, and lines of authority? Create a bibliography and reference list. The portfolio will allow you to demonstrate your knowledge and ability to prepare for and organise a meeting. You are to provide a portfolio on the following. 1) A meeting plan, including the procedures to be followed. 2) A chairperson’s checklist. 3) A meeting agenda template. 4) A minute taker’s template.
Assessment Matrix
Assessment Matrix
The assessment matrix that maps all the assessment is available on Canvas.
Other Information
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
• Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More information: http://www.rmit.edu.au/stduents/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
F (unresolved)orm to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmission (VE Programs)
If you are found to be Not Yet Competent in a Course Assessment Task (or you do not submit/attend) you will be allowed one resubmission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Grading and re-submissions
Successful re-submissions will contribute a CAG only (Competency Achieved Grading) result to your overall grade for the course.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More information: http://rmit.edu.au/browse;ID=7us
Marking Guide (competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognised against industry standards and employability skills.
Final Grades Table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved - Graded
NYC Not Yet Competent
DNS Did not Submit for Assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Course Overview: Access Course Overview