Course Title: Manage programs that promote personal effectiveness
Part B: Course Detail
Teaching Period: Term1 2018
Course Code: BUSM7987C
Course Title: Manage programs that promote personal effectiveness
School: 650T Vocational Business Education
Campus: City Campus
Program: C5358 - Diploma of Business
Course Contact: Sylvia Baroutis
Course Contact Phone: (03) 9925 5469
Course Contact Email: sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to manage programs with a health and wellbeing focus. The unit addresses management of the range of programs that would typically be associated with health and wellbeing such as stress management, smoking cessation, exercise, and Employee Assistance Programs (EAPs).
It applies to individuals who take responsibility for managing staff health and wellbeing programs or activities.
It also has particular relevance for managers of human resources or diversity programs, frontline managers and specialist consultants responsible for promoting a balance between work demands and personal life. It is not assumed the individual will be directly involved in delivering the programs.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBLED502 Manage programs that promote personal effectiveness |
Element: |
1. Research and analyse employee health issues |
Performance Criteria: |
1.1 Identify and collect information on employee health issues from appropriate internal and external sources |
Element: |
2. Plan health and wellbeing program |
Performance Criteria: |
2.1 Develop program scope and objectives in consultation with appropriate industry consultants, colleagues and managers |
Element: |
3. Implement, administer and monitor program |
Performance Criteria: |
3.1 Prepare policy documents, implement and monitor strategies in conjunction with program team members |
Element: |
4. Evaluate program |
Performance Criteria: |
4.1 Use agreed evaluation methods to assess effectiveness of program at specific stages |
Learning Outcomes
Details of Learning Activities
A range of learning activities are planned for this course including online self-paced and collaborative classroom based activities.
The self-paced activities will be delivered through various technology platforms and may include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.
The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated workplace environment.
We expect you to participate and contribute in all scheduled learning activities.
There are three sessions for this unit each week. The first session is online, by logging on to your Canvas course, the second session is face-to-face, and the third session will be face-to-face, including a workshop.
Teaching Schedule
The course BSBLED502 Manage programs that promote personal effectiveness is clustered (co-delivered and co-assessed) with course BSBLDR501 Develop and use emotional intelligence.
The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
The Teaching Schedule for this course is as follows:
Week |
Week beginning |
Topics |
Assessment |
1 |
5 February |
Introduction to the course
Analyse employee health issues I Current issues and business objectives. Analyzing data for business implications. Making recommendations to management. Working in groups. Aligning a team. Team development, vision, and roles. |
|
2 |
12 February |
Analyse employee health issues II Objectives. Data. Data sources. Methods and Scope. |
|
3 |
19 February |
Plan a health and wellbeing program Findings and Implications. Risks. Action Plan. Dissemination Plan. Options. Development Plan. Cost-Benefit Analysis. Risk Management Analysis. Conclusions. |
|
4 |
26 February |
Implement a health and wellbeing program Obtain support. Communicate Requirements. Operational Plan. |
|
5 |
5 March |
Evaluate a health and wellbeing program Methods. Strategies. Support. Management control. Performance management. Continuous improvement. Evaluation. Reports. Performance review. |
|
6 |
12 March |
Your emotions in the workplace Emotional intelligence. Competencies. Schemes. self assessment. self awareness. Dealing with emotions. Stessors and triggers. Nature vs nurture. |
|
7 |
19 March |
Promote emotional intelligence Feedback. Thinking perspectives. EQ in a team. EQ culture. Emotion flow. Facilitate Assessment Assessments due next week. |
|
8 |
26 March |
Facilitate Assessment Assessment due. |
Assessment Task 1 Personal Effectiveness: Knowledge Questions Due: 28 March 2018 Assessment Task 2 Personal Effectiveness: Develop a health and wellbing program; Report on emotional intelligence Due: 6 April 2018 |
Learning Resources
Prescribed Texts
References
Other Resources
An electronic copy of a Student Workbook is available for you to download from the Canvas course.
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
collaboratively plan and implement a health and wellbeing program
develop an overall program management plan
provide feedback to stakeholders on:
program responsibilities
program milestones
evaluation outcomes
prepare policy documents
provide appropriate support to relevant personal
monitor and review program
incorporate outcomes into organisational strategies.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
identify a range of employee health issues and options for improving health outcomes
locate and name relevant industry consultants
outline steps to create a program management plan
explain why it is important to monitor program progress.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce learning and development field of work and include access to:
relevant workplace documentation, equipment and resources
case studies and, where available, real situations
interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
You are required to complete two (2) tasks. You must successfully complete all two (2) tasks to be deemed competent in this course.
NOTE: Details about specific tasks and assessment criteria will be included in the Assessment Record and Cover Sheets for each task.
Personal Effectiveness Cluster:
TASK 1 - Knowledge questions (Individual Assessment)
This task is to assess your knowledge of employee health issues, options for improving health outcomes, relevant industry consultants, a program management plan, and how to monitor a program’s progress. and to assess your knowledge of emotional intelligence principles and strategies, how emotional effectiveness relates to business objectives, communication with a culturally diverse workforce, and using emotional intelligence to build workplace relationships.
TASK 2 - Develop a Health and Wellbeing Program and (Individual Assessment)
This practical assessment will allow you to demonstrate your ability to plan and implement a health and wellbeing program, develop a program management plan, provide feedback to stakeholders, prepare policy documents, provide support to personal, monitor and review a program, and incorporate outcomes into organisational strategies. For this assessment you are asked to develop a health and wellbeing program to address employee health issues. Cover the following: 1) How will you identify the issues and the effect on the business? Give three issues. 2) Analyse the options for addressing on those issues and what strategies you will use to get senior management support? 3) Describe the process to plan a program. (4) Summarise what will be needed to be implemented, administered, and monitored the program. (5) Develop strategies to evaluate the program and explain why each is needed. The report will allow you to demonstrate your knowledge and ability to be self-aware of your emotional strengths, weaknesses, triggers, how to model it, use self-reflection, respond to others, cultural awareness, leadership, and how to support others to get business outcomes. For this assessment you are to report on the following. You are applying for a management job requiring a high level of emotional intelligence. Address these scenario-evidence interview questions: 1) What are your emotional strengths and weaknesses? 2) What causes your stress and how do you deal with these? 3) What are your emotional triggers and how will you manage them into the future? 4) How do you model emotional intelligence? 5) Are you open to feedback about your emotional intelligence? How do you get and use the feedback? 6) How does self-reflection help you build emotional intelligence? 7) How do you respond to others who are: Angry? Stressed? And, Upset? 8) How much knowledge do you have about how other cultures express emotions? How do/would you use that knowledge? 9) How do you adapt your leadership style to other's emotions at work? 10) When making decisions, how would you consider the emotions of others? 11) How do you encourage others to express their feelings and emotions? 12) How do you make others aware of how their emotions affect others and encourage them to manage these emotions? 13) How do you help others to develop emotional intelligence? 14) How do you build a positive emotional climate at work? 15) How do you use the strengths of others to get business outcomes?
The above two tasks require you to demonstrate the Foundation Skills described in the two units for this Cluster. The Foundation Skills describe language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. For further information, please refer to the assessment page in Canvas for this course.
Assessment Matrix
Assessment Matrix
The assessment matrix that maps all the assessment is available on Canvas.
Other Information
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
• Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More information: http://www.rmit.edu.au/stduents/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
F (unresolved)orm to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmission (VE Programs)
If you are found to be Not Yet Competent in a Course Assessment Task (or you do not submit/attend) you will be allowed one resubmission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Grading and re-submissions
Successful re-submissions will contribute a CAG only (Competency Achieved Grading) result to your overall grade for the course.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More information: http://rmit.edu.au/browse;ID=7us
Marking Guide (competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognised against industry standards and employability skills.
Final Grades Table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved - Graded
NYC Not Yet Competent
DNS Did not Submit for Assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Course Overview: Access Course Overview