Course Title: Reflect on and improve own professional practice
Part B: Course Detail
Teaching Period: Term1 2018
Course Code: EMPL7098C
Course Title: Reflect on and improve own professional practice
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5360 - Diploma of Financial Counselling
Course Contact: Jo Wallwork
Course Contact Phone: +61 3 9925 3983
Course Contact Email: mary-josephine.wallwork@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This course describes the skills and knowledge required to evaluate and enhance own practice through processes of reflection and ongoing professional development.
This course is clustered with four (4) other courses:
- CHCFIN001 Facilitate the financial counselling process
- CHCFIN002 Identify and apply technical information to assist clients with financial issues
- CHCFIN003 Develop and use financial counselling tools and techniques
- CHCLEG002 Interpret and use legal information
These five courses are delivered and assessed together.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCPRP003 Reflect on and improve own professional practice |
Element: |
E1. Reflect on own practice |
Performance Criteria: |
1.1 Undertake self-evaluation in conjunction with supervisors and/or peers 1.2 Reflect on and recognise the effect of values, beliefs and behaviour in practice 1.3 Share two-way, open and evaluative feedback with co-workers or peers 1.4 Actively seek and reflect on feedback from clients, organisations or other relevant sources |
Element: |
E2. Enhance own practice |
Performance Criteria: |
2.1 Determine improvements needed based on own evaluation and feedback from others 2.2 Identify potential support networks both internal and external to the organisation 2.3 Seek specialist advice or further training where need is identified 2.4 Recognise requirements for self-care and identify requirements for additional support 2.5 Devise, document and implement a self development plan that sets realistic goals and targets |
Element: |
E3. Facilitate ongoing professional development |
Performance Criteria: |
3.1 Access and review information on current and emerging industry developments and use these to improve practice 3.2 Assess and confirm own practice against ethical and legal requirements and opportunities 3.3 Identify and engage with opportunities to extend and expand own expertise 3.4 Regularly participate in review processes as a commitment to upgrading skills and knowledge |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to initiate your own personal development plan in order to be pro-active in your own professional development. This will include practices of reflection and a good understanding of supervisory practices.
Details of Learning Activities
In-class activities:
- teacher directed group activities/projects
- peer teaching
- group discussion
- class exercises to review discussions/lectures
- role play activities
Out-of-class activities:
- independent project based work
- online and other research
- independent study
Teaching Schedule
|
Note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. |
Workshop 1 |
Consent Ethical considerations Conflict of interest Appropriateness of FC for client, i.e., is client seeing the right person? Introduce FCA Code of Ethical Conduct Role – client’s expectations Role and responsibilities of both client and FC Referrals – (this will be picked up further and in other units) Legal requirements – such as confidentiality Discussion of WIL placement, how/why this is assessed, what assessment activities for WIL Workshop |
Workshop 2 |
How to collect financial information and other relevant information Examine and analyse information/client material Contracts Highlight important features of financial position Assist client to identify areas for action Client’s legal rights and responsibilities Assessing a client’s issue/s Options (including debt) Documentation (legal) Debt and debt recovery Introduction: credit reporting (students access own credit report) consequences of options for clients - credit report Consumer Law CALC |
Workshop 3 |
Developing action plans, debt recovery and EDR (CALC for Debt Collection & Going to Court for a Debt) How to identify the need for legal advice Options Consumer protection and legal rights Introduce Reflective practice Reflecting on own practice, self-evaluation activities and discussion Feedback and evaluation – how these work in professional environment Actively seeking feedback from multiple sources What to do with feedback and evaluation Ethical and legal requirements regarding professional development Goal setting |
Workshop 4 |
Consumer Law (CALC) and fines infringement court/special circumstances Bankruptcy – AFSA Debt agreements Options/actions Resources and Referral Finding and managing resources Appropriate resources for client (referrals) |
Workshop 5 |
Credit Law Case studies and assessment Going to court for a debt Credit law/other areas of law (CALC) and Bankruptcy (AFSA) National Hardship Register Courts process – Small Claims: where do clients go/ who attends this/ Home repossession Court Reflective practices – different models of reflection Self-care, strategies and supports Professional development, research and identify own needs Identifying professional development opportunities |
Workshop 6 |
Ongoing support/reflective Practice Resources and WIRE Micro-finance: Good Shepherd to present re NILS, STEP UP, etc. Planning and implementing self-development plan |
Workshop 7 |
Review and Final Assessment activity (in-class) |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Your knowledge and skills are assessed through:
- an applied project
- online quiz/knowledge questions.
Assessment Tasks
This course is assessed in accordance with competency-based assessment.
This course Reflect on and improve own professional practice is delivered as a cluster with the Financial Legal units but the following assessments will relate specifically to this individual course.
To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.
You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria. The dates noted below are provisional and may be subject to change.
Assessment Task 1: Personal development plan
Due date: 14 October 2018
Assessment Task 2: Online quiz
Due date: 14 October 2018
Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available with the assessment tasks on Canvas.
Course Overview: Access Course Overview