Course Title: Apply quality system and continuous improvement processes

Part A: Course Overview

Program: C5363 Diploma of Laboratory Technology (Biotechnology)

Course Title: Apply quality system and continuous improvement processes

Portfolio: Vocational Education

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


174T School of VE Engineering, Health & Science


Term2 2017,
Term1 2018,
Term1 2019,
Term2 2019

Course Contact: Amber Mitton

Course Contact Phone: +61 3 9925 8053

Course Contact Email:

Course Description

This unit of competency covers the exercise of good laboratory practice (GLP) and effective participation in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work, detect non-conformances and work with others to suggest improvements in productivity and quality.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Assumed knowledge: 

MSL924001 Process and interpret data, MSL925001 Analyse data and report results and MSL924002 Use laboratory application software

National Competency Codes and Titles

National Element Code & Title:

MSL934002 Apply quality system and continuous improvement processes


1 Satisfy quality system requirements in daily work

2 Analyse opportunities for corrective and/or optimisation action

3 Recommend corrective and/or optimisation actions

4 Participate in the implementation of recommended actions

5 Participate in the development of continuous improvement strategies

Learning Outcomes

Overview of Assessment

On-line quizzes

participation in discussion threads


written tests