Course Title: Demonstrate routine LOTE proficiency in different subjects and cultural contexts

Part B: Course Detail

Teaching Period: Term2 2020

Course Code: LANG5860C

Course Title: Demonstrate routine LOTE proficiency in different subjects and cultural contexts

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C5364 - Diploma of Interpreting (LOTE-English)

Course Contact: Bum Lee

Course Contact Phone: +61 3 9925 9665

Course Contact Email: bum.lee@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Teaching Staff:

Spoken languages:

Steph Palomares

steph.palomares@rmit.edu.au

(03) 9925 2328

Auslan:

Meredith Bartlett

meredith.bartlett@rmit.edu.au

(03) 9925 2328

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

This unit describes the skills required to conduct predictable and non-routine, varied communications, transactions and interactions in a language other than English (LOTE), to meet the oral language and communication needs of interpreting in general settings. It involves conversing with others, providing detailed information and advice, responding to unpredictable situations and conducting negotiations at a functional level.

This unit applies to those working as interpreters in a range of fields or contexts.

There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Rating (ISLPR) 3.

This unit will be delivered in a cluster as follows:

Monologue cluster:

Auslan stream:

  • LANG5857C Interpret in general monologue settings (LOTE-English)
  • LANG5860C Demonstrate routine LOTE proficiency in different subjects and cultural contexts (E-Group A)
  • LANG5862c Demonstrate routine English proficiency in different subjects and cultural contexts (E)

Spoken language stream: 

  • LANG5857C Interpret in general monologue settings (LOTE-English)
  • LANG5860C Demonstrate routine LOTE proficiency in different subjects and cultural contexts (E-Group A)


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPTIS044 Demonstrate routine LOTE proficiency in different subjects and cultural contexts

Element:

1. Converse with others

Performance Criteria:

1.1 Use techniques to extend interactions with others.

1.2 Seek and offer additional information and assistance to support quality of communication and service.

1.3 Support communication with comments on topical familiar matters, workplace business and events.

1.4 Use non-verbal communication to convey an acceptance of and sensitivity towards others.

Element:

2. Provide detailed information and advice

Performance Criteria:

2.1 Identify need for detailed information and advice.

2.2 Convey detailed information and advice using narrative and descriptive statements.

2.3 Repeat, paraphrase and clarify communications to avoid misunderstanding and to explain difficult points.

2.4 Use workplace documents, materials and other references to support explanations as required.

Element:

3. Respond to unpredictable situations and problems

Performance Criteria:

3.1 Identify key facts of problems and facilitate solutions through open communication with relevant people.

3.2 Provide appropriate advice in response to requests, unpredictable situations and problems.

3.3 Convey appropriate apologies and expressions of regret as required.

Element:

4. Negotiate a simple agreement

Performance Criteria:

4.1 Exchange key information and reach agreement on details.

4.2 Provide appropriate explanations about products and services.

4.3 Achieve mutual understanding and agreement.


Learning Outcomes



Details of Learning Activities

Instructors will use a range of activities using LOTE, including role plays in dialogues in various domains/workplace situations, presenting speeches (incorporating the use of videos and real people), note-taking practice, peer observation in class and in guided weekly activities.

 


Teaching Schedule

Course syllabus

2020 Sem 2 

Week

Topic

Lecture/Workshop

1

AATI CPI vs RMIT Assessments

 

2

Intro to Interpreting

"Dialogue, Seating arrangements, Management of discourse "

3

Education

Early Childcare, Primary and Secondary 

4

Health

GPs, Community Centres, Home Visits

 Health

"Introduction to interpreting in community settings" Hospitals

6

Welfare

Centrelink, DHHS

7

Welfare

NDIS

8

Preparation

Research Skills

9

Interpreting Skills

Memory Retention and Note Taking

10

Immigration

Border Force

11

Remote Interpreting

Telephone

12

VicRoads and others

Banking, telecom, insurance

13

RMIT Exam Prep

Professional Behaviour

14

Wrap Up

Review

15

Exam

 

16

Exam

 

 


Learning Resources

Prescribed Texts


References


Other Resources

The unit is supported online using CANVAS. CANVAS gives access to important announcements, staff contacts details, the teaching schedule, assessment timelines and a variety of important teaching and learning materials. Access to CANVAS can be found on RMIT website:  https://www.rmit.edu.au/student


Overview of Assessment

Assessment will be ongoing during the semester and you will be asked a variety of assessment tasks and activities to assess your level of competence against key performance criteria.
These assessment tasks/activities include, but not limited to, the following:

- Practical demonstrations

- Role plays

- Observation checklists

- Peer review

- Real or simulated interpreting assignments


Assessment Tasks

 

 

Assessment Task 1 LOTE proficiency demonstration – role play 1

Summary and Purpose of Assessment

This practical assessment task is the first of two (2) tasks you must complete satisfactorily to be deemed competent for this unit. 

This assessment task will enable you to demonstrate your knowledge and skills to:

·        converse with other people in LOTE

·        provide detailed information and advice in LOTE

·        respond to unpredictable situations in LOTE

·        conduct negotiations in LOTE at a functional level.

There are two parts to this task:

·        Part A – Demonstration of LOTE proficiency 

·        Part B – Written responses to questions.

For the first part of the task, you are to participate in role play between a RMIT LOTE interpreting teacher and a RMIT student, where the student’s LOTE proficiency will be assessed playing the role of the RMIT staff member.

On the scheduled day of the demonstration, you will be given a brief and s dialogue prompts based on scenario about a conversation between a RMIT staff member and student who requires assistance. The dialogue should be maintained for at least five minutes but no longer than ten minutes.

You will be allocated 15 minutes to study and plan your dialogue to be able to effectively interact with the student, addressing the criteria in the Marking Guide (Section B) to provide advice, respond to unpredictable situations and problems and to negotiate a simple agreement.

Following the 15 minutes preparation time, you are to present the dialogue in class with another student (who will role play the RMIT student). You will have access the classroom’s computer to be able to access RMIT information to support the explanations and/or advice they provide.

The domain of this task is Education and the topics may include services and student supports provided at RMIT. Information about the supports is available here (Links to an external site.)https://www.rmit.edu.au/students (Links to an external site.).

For Part B, you are to complete the questions to check their knowledge of the key concepts related to demonstrating LOTE proficiency.

Assessment Task 2 LOTE proficiency demonstration – role play 2

Task Instructions

Summary and Purpose of Assessment

This practical assessment task is the second of two (2) tasks you must complete satisfactorily to be deemed competent for this unit. The format of this assessment is similar to assessment task 1 except you will be assigned a different topic.

This assessment task will enable you to demonstrate your knowledge and skills to:

  • converse with other people in LOTE
  • provide detailed information and advice in LOTE
  • respond to unpredictable situations in LOTE
  • conduct negotiations in LOTE at a functional level.

There are two parts to this task:

  • Part A – Demonstration of LOTE proficiency
  • Part B – Written responses to questions.

 

For the first part of the task, students are to participate in role play between a LOTE consulate official and a RMIT student, where the student’s LOTE proficiency will be assessed playing the role of the consulate official.

On the scheduled day of the demonstration, students are to be given a brief and dialogue prompts based on scenario about a conversation between a LOTE consulate official and a student who requires assistance. The dialogue should be maintained for at least five minutes but no longer than ten minutes.

Students are to be allocated 15 minutes to study and plan their dialogue to be able to effectively interact with the student, addressing the criteria in the Marking Guide (Section B) to provide advice, respond to unpredictable situations and problems and to negotiate a simple agreement.

Following the 15 minutes preparation time, students are to present the dialogue in an office setting with another student (who will role play the RMIT student). Students will require access the classroom’s computer to be able to access information to support the explanations and/or advice they provide.

The domain of this task is Diplomacy and the topics may include services provided at LOTE Consulate in Melbourne.

For Part B, you are to complete the questions to check your knowledge of the key concepts related to demonstrating LOTE proficiency.


Assessment Matrix

 

 PSPTIS044 - Demonstrate routine LOTE proficiency in different subjects and cultural contexts 

 

Element 

Performance criteria 

 

 

 

 

Assessment 

Task 1: LOTE proficiency demonstration (role play 1) 

Assessment 

Task 2: LOTE proficiency demonstration (role play 2) 

 

1. Converse with others 

1.1 Use techniques to extend interactions with others 

A1 

 

A1 

 

1.2 Seek and offer additional information and assistance to support quality of communication and service 

A2 

A2 

1.3 Support communication with comments on topical familiar matters, workplace business and events 

A1, A6 

A1, A6 

1.4 Use non-verbal communication to convey an acceptance of and sensitivity towards others 

A4 

A4 

2. Provide detailed information and advice   

2.1 Identify need for detailed information and advice 

A6 

A6 

2.2 Convey detailed information and advice using narrative and descriptive statements 

A7 

A7 

2.3 Repeat, paraphrase and clarify communications to avoid misunderstanding and to explain difficult points 

A9 

A9 

2.4 Use workplace documents, materials and other references to support explanations as required 

A5 

A5 

3. Respond to unpredictable situations and problems   

3.1 Identify key facts of problems and facilitate solutions through open communication with relevant people 

A2, A6, A9-10 

A2, A6, A9-10 

3.2 Provide appropriate advice in response to requests, unpredictable situations and problems 

A9, A12 

B6 

A9, A12 

B3 

3.3 Convey appropriate apologies and expressions of regret as required 

A11 

B7 

A11 

 

4. Negotiate a simple agreement 

4.1 Exchange key information and reach agreement on details 

A6, A12 

A6, A12 

4.2 Provide appropriate explanations about products and services 

A8 

A8 

4.3 Achieve mutual understanding and agreement 

A13 

A13 

 

 

Performance Evidence   

 

 

Assessment 

Task 1: LOTE proficiency demonstration (role play 1) 

Assessment 

Task 2: LOTE proficiency demonstration (role play 2) 

using communication skills in a LOTE to establish rapport 

A1 

A1 

using communication skills in a LOTE to interact positively and courteously in varied interactive workplace communications 

A1, A3-4, A13 

A1, A3-4, A13 

using communication skills in a LOTE to question about needs and preferences 

A2, A6, A9-10, A13 

A2, A6, A9-10, A13 

using communication skills in a LOTE to use diverse, effective non-verbal communication skills 

A4 

A4 

 

 

Knowledge Evidence   

 

 

Assessment 

Task 1: LOTE proficiency demonstration (role play 1) 

Assessment 

Task 2: LOTE proficiency demonstration (role play 2) 

aspects of verbal and non-verbal communication that support effective negotiation and interaction in the language being assessed 

 

A (application of knowledge) 

B1 

A (application of knowledge) 

B1 

applications of LOTE language social, business and cultural, including:  

  • consistent use of forms of address 
  • customs, protocols and taboos 
  • dialect, idiom, colloquialisms and language conventions 

 

A1, A3 (Application of knowledge) 

B2-5 

A1, A3 (Application of knowledge) 

B2 

 


 

 

Assessment conditions 

Describe how assessments meet the assessment conditions 

Assessment of this unit of competency must require the candidate to participate in signed or spoken transactions in English 

Students will be delivering their role plays in spoken English 

 

 

 

                                        

 

 

Other Information

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. An application for extension of time must be lodged with your course coordinator as early as possible, and before the due date for submission.
You can apply for an extension using the University’s Extension Application Form – http://mams.rmit.edu.au/seca86tti4g4z.pdf – OR by emailing your course coordinator directly.
An extension of up to seven calendar days may be granted if good reason can be demonstrated, namely that you have been affected by unexpected or extenuating circumstances. Include supporting evidence (such as medical certificates) with your application. Failure to keep a back-up copy of your assessment, planned house moves, regular extra-curricular activities, other assessments and regular work commitments are not usually accepted as grounds for granting extensions.
Extensions beyond seven calendar days cannot be granted by course coordinators, tutors or the School. To apply for an extension of time greater than seven calendar days you must lodge an application for Special Consideration.

Applying for Special Consideration 
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www1.rmit.edu.au/students/specialconsideration

Penalties for Late Submission 
If you have not been granted an extension or special consideration, late submission will be penalised as follows:
1. Assessment tasks submitted after the due date of submission shall automatically receive a penalty of five per cent of the grades available for that assessment per day for each calendar day (or part thereof) late.
2. No assessment task shall be accepted more than three weeks after the original due date without special consideration.

Assessment Appeals 
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
a) You believe an error has occurred in the calculation of the grade; or,
b) You believe the assessment did not comply with criteria published in the Course Guide; or,
c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site: https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/appeals

Academic Integrity 
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your course coordinator or the academic integrity website: https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/academic-integrity
The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing

Plagiarism and Collusion 
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.
• Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/academic-integrity –– and the RMIT Student Conduct Regulations – https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/student-responsibilities/conduct

Plagiarism Software 
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com

Complaints Procedure: 
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy 
Student Complaints Procedure: https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/complaints/steps-to-take
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf

Course Overview: Access Course Overview