Course Title: Provide leadership across the organisation

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: BUSM7923C

Course Title: Provide leadership across the organisation

School: 650T Vocational Business Education

Campus: City Campus

Program: C5369 - Diploma of Logistics

Course Contact: Suzanne Maugeri

Course Contact Phone: +61 3 9925 1466

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit involves the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit.

It applies to individuals who have a role in inspiring and motivating others to achieve organisational goals and to model professionalism in their organisation and industry. Leadership is seen in the context of the organisational mission.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT605 Provide leadership across the organisation


1. Communicate organisational mission and goals

Performance Criteria:

1.1 Clarify objectives, values and standards in accordance with organisation's strategic direction

1.2 Establish linkages between organisational objectives, values and standards and the responsibilities of relevant groups and individuals

1.3 Ensure media and language used is appropriate to individuals and group circumstances

1.4 State clear expectations of internal groups and individuals and explain in a manner which builds commitment to the organisation

1.5 Address expectations of the organisation

1.6 Investigate incidents promptly and communicate results clearly to relevant groups and individuals


2. Influence groups and individuals

Performance Criteria:

2.1 Build trust, confidence and respect of diverse groups and individuals through positive role modelling and effective communication and consultation

2.2 Embrace, resource and effectively implement improvements to organisational and workplace culture

2.3 Demonstrate understanding of the global environment and new technology in work activities

2.4 Ensure actions convey flexibility and adaptability to change and accessibility

2.5 Ensure consultation and participation in decision making occurs with relevant groups and individuals where appropriate

2.6 Ensure decision making takes into account needs and expectations of both internal and external groups

2.7 Ensure decision making occurs in accordance with risk management plans for all options, and within appropriate timeframes

2.8 Ensure that the organisation is represented positively in the media and community


3. Build and support teams

Performance Criteria:

3.1 Assign accountabilities and responsibilities to teams consistent with their competencies and operational plans

3.2 Ensure teams are resourced to allow them to achieve their objectives

3.3 Empower teams and individuals through effective delegation and support for their initiatives

3.4 Create and maintain a positive work environment

3.5 Encourage teams and individuals to develop innovative approaches to the performance of work


4. Demonstrate personal and professional competence

Performance Criteria:

4. Demonstrate personal and professional competence

4.1 Model ethical conduct in all areas of work and encourage others to adopt business ethics

4.2 Adapt appropriate interpersonal and leadership styles to meet particular circumstances and situations

4.3 Set and achieve personal objectives and work program outcomes

4.4 Ensure self-performance and professional competence is continuously improved through engagement in a range of professional development activities

4.5 Participate regularly in industry/professional networks and groups

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit.

Details of Learning Activities

A range of in class activities, case studies and face to face delivery will provide a range of learning and teaching experiences for students.

Teaching Schedule

The Teaching Schedule for this course is as follows but please note that it is subject to change.


Week Commencing




3 Jul

Course Induction

Introduction to the course



10 Ju

Values and Ethics



17 Jul

 Communicating Organisational Goals



24 Jul

 Communicating Organisational Goals



31 Jul

 Fostering Trust and Commitment



7 Aug

 Fostering Trust and Commitment



14 Aug

 Maintain Own Professional Competence



21 Aug

 Maintain Own Professional Competence


28 Aug – 3 Sep  Mid-Semester Break


4 Sep


Assessment 1 - Due


11 Sep

 Leading an organisations legislative compliance



18 Sep

 Leading an organisations legislative compliance



25 Sep

 Leading an organisations legislative compliance



2 Oct

 Building and Supporting Teams



9 Oct

 Building and Supporting Teams

 Assessment 2 - Due


16 Oct

 Revision and Review



23 Oct

 Resits and Resubmissions


The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully
complete the course. This may include not only scheduled classes bit also the amount of effort required to undertake, evaluate and
complete all assessment requirements, including any non-classroom activities.

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of final printed documents
  • demonstration of techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance  Evidence

You will be required to provide evidence of the following skills:

  • clearly communicate the organisation’s objectives, values and standards to a range of stakeholders using appropriate media and language
  • influence, support and provide resources for individuals and groups to:
  1. participate in consultations and decision making processes
  2. contribute to innovation and improvements
  3. achieve their responsibilities and objectives
  • facilitate consultative decision making processes with relevant internal and external stakeholders
  • demonstrate ethical conduct and professional competence and continuing professional development
  • encourage others to adopt business ethics and build their commitment to the organisation.

Knowledge Evidence

You are required to provide evidence of the following:

  • explain business ethics and their application to leadership
  • outline leadership styles and their application in supporting the organisation’s mission, objectives and values
  • explain the impact of legislation in providing leadership in the organisation
  • explain the organisation’s mission, purpose and values
  • describe organisation objectives, plans and strategies
  • explain organisational change processes.


Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks

Assessment Outline

Students are required to complete 2 tasks. You must successfully complete all 2 tasks to be deemed competent in this unit.

Assessment Task 1 – Group Presentation & Leadership Experience

Date handed out:  Week 1
Date and time due: Week 9
Group or Individual:  Groups of not more than three students.

Purpose: This assessment will allow you to demonstrate your ability to drive and lead change in an organisation. 

Requirements: You will be required to prepare and deliver a 20 minute presentation to the class. You will also be required to prepare and distribute a referenced handout on the key takeaways from your presentation.

In addition, you will also be required to submit minutes of three group meetings which record the real progress of your team against the assignment objectives.  Group members will alternate the role of ‘Group Leader’.

Scope:  Presentation:

You are to take on the role of a great leader in an organisation – for example – Lindsay Fox (Linfox), or Paul Little (Toll Holdings). During the presentation, one student may act as the individual and other group members as key executives within the company. 

You will be delivering a presentation to your ‘staff’ (fellow class members) in which you will be required to clearly demonstrate your performance expectations for the team and organisation.

In your presentation you should:

  • Model high performance – for example through detailing the key team development activities of the leader.
  • Articulate organisational values and expectations of behaviour
  • Demonstrate leadership and decision making to lead positive change in a workplace
  • Demonstrate knowledge of leadership styles and concepts

Group Meetings:

In the weeks leading up to submission of this assignment, each member of each group must take the role of leader of the group for a period of at least two weeks.  During this time the leader will be responsible for setting deadlines, planning and managing team communications. 

 At the conclusion of each person’s tenure as leader – you are to hold a group meeting – of which the minutes are to be submitted along with your presentation.  The minutes should record all key discussion points covered in the meeting.  In the meeting you should discuss:

  • Performance against past deadlines and future work planning.
  • The performance of the leader and team overall.
  • Areas where the leader can improve – e.g communication skills / style; work planning; modelling of behaviour etc.

You should be honest in these sessions and minutes as it is a good opportunity to improve your leadership skills.

Assessment Task 2 – Building trust and communicating with staff

Date handed out:  Week 1
Date and time due: Week 14
Group or Individual: This assignment is to be completed individually

Purpose: An effective leader knows how to build trust and commitment from staff and has a good understanding of the importance of networking and risk management strategies. They must have a good understanding of what their organisation stands for and what it is trying to achieve. They are also capable of communicating these things to staff clearly and consistently.

Requirements: For this task you will need to write a report outlining how you will engender ongoing trust and commitment across the organisation.

You will also need to compile a series of 3 targeted communications that outline key organisational objectives and responsibilities for particular business areas* in a way that work groups and individuals within the organisation can understand and relate to.

 *For example environmental management, OHS, product safety, customer service, ethical behaviour, etc. Check with your facilitator if you are unsure which areas to choose.

Part 1:  Trust and Commitment Plan

Your report should contain the following information:

  • An analysis of 2-3 leadership styles and the effectiveness/limitations of each (300-400 words)
  • The approach (and why you chose this) you will take to build trust and commitment with reference to all of the following areas: (200-300 words each)
    • Decision making
    • Dealing with diversity
    • Change management processes
    • Flexibility and adaptability
    • Networking
  • How you would build and support a team with particular reference to: (400-500 words)
    • Creating a positive work environment
    • Assigning responsibilities
    • Resourcing
    • Encouraging innovation
  • Your approach to risk management and response to incidents (50-100 words)
  • Strategies for ensuring the organisation is well represented in the media and community (200-400 words)

Part 2: Targeted communications
The form of each communication is up to you.  It may take the form of a short presentation, a schematic, a short report or a web page.  It should be designed to encourage staff “buy in”.  Language needs to be clear and appropriate to the audience. 

  • Each communication should include the following information:
    • Overall organisational mission
    • Key organisational goals or objectives relating to the business area
    • Specific responsibilities of work groups and individuals in achieving these goals
    • Plans, strategies, policies and other relevant documents that have been developed to assist in achieving these goals
  • Each communication should also be accompanied by a short justification (100-200 words) of the approach taken and why it will be effective. (You may like to ask members of the target audience for feedback to test how effective the communication is)



Assessment Matrix

Submission Requirements

You should:

  • Ensure that you submit assessments on or before the due date
  • Always retain a copy of your assessment tasks. (Hard copy and soft copy)
  • When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
  • Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, s34567, Task 2 – Safety Induction Assessment, OHTH5872C Ensure a Safe Workplace, Page 1.

 Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.


If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More Information:

Form to use:

 Where an extension of greater than seven days is needed, you must apply for special consideration.

Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. More Information:;ID=g43abm17hc9w (unresolved)


Form to use:


Re-submissions (VE Programs)

If you are found to be unsuccessful in a particular Course Assessment Task (or you do not submit/attend) you will be allowed one re-submission.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the re-submission. 

 If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Grading & re-submissions
Re-submissions are not graded and do not contribute to your overall grade for the course.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:

More Information:;ID=7usdbki1fjf31


Marking Guide (Competency)

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.


You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.


Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:


Final Grades table

CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment


Further information regarding the application of the grading criteria will be provided by your teacher.

Other Information

Academic Integrity

Plagiarism is a form of cheating in assessment and may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own.

The penalties for cheating in assessment are severe, whether the cheating involves plagiarism, fabrication, falsification of data, copyright infringement or some other method. Penalties can include charges of academic misconduct, cancellation of results and exclusion from your course. It is also a disciplinary offence for you to allow your work to be plagiarised by another student.


RMIT Business produce their own referencing guidelines entitled written reports and essays: guidelines for referencing and presentation in RMIT Business which all Business students should use.

RMIT Business referencing guidelines (RTF, 1,286 KB, 52 pages); A supporting Referencing website has been developed for the RMIT Business guidelines.You can find out more about Academic Integrity at RMIT’s Academic Integrity webpage.


Group Assessment
A number of your assessments will rely upon group work. This is a critical part of your program as in the workplace you will be regularly required to work in a team environment. Teamwork is also one of the key employability skills for this qualification.


The key to being successful in group work is getting to know your classmates and finding out what they want to achieve. You should seek to find a team which shares your key interests and drivers.

If you are facing issues with your group, the key is to resolve them quickly well before assessments are due. If you need to you can seek support from your teacher.


Course Overview: Access Course Overview