Course Title: Implement operational plan

Part B: Course Detail

Teaching Period: VE 2018

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: BUSM8801C

Course Title: Implement operational plan

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5373 - Diploma of Dental Technology

Course Contact: Rachael Starr

Course Contact Phone: +61 3 9341 1420

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.

It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation. At this level work will normally be carried out within routine and non-routine methods and procedures which require planning, evaluation, leadership and guidance of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT402 Implement operational plan


1. Implement operational plan

Performance Criteria:

1.1 Collate, analyse and organise details of resource requirements in consultation with relevant personnel, colleagues and specialist resource managers

1.2 Implement operational plans to contribute to the achievement of organisation’s performance/business plan

1.3 Identify and use key performance indicators (KPIs) to monitor operational performance

1.4 Manage contingencies by adjusting the implementation of the operational plan in consultation with others

1.5 Provide assistance in the development and presentation of proposals for resource requirements in line with operational planning processes


2. Implement resource acquisition

Performance Criteria:

2.1 Recruit and induct employees within organisation’s policies, practices and procedures

2.2 Implement plans for acquisition of physical resources and services within organisation’s policies, practices and procedures and in consultation with relevant personnel


3. Monitor operational performance

Performance Criteria:

3.1 Monitor performance systems and processes to assess progress in achieving profit/productivity plans and targets

3.2 Analyse and use budget and actual financial information to monitor profit/productivity performance

3.3 Identify unsatisfactory performance and take prompt action to rectify the situation according to organisational policies

3.4 Provide mentoring, coaching and supervision to support individuals and teams to use resources effectively, economically and safely

3.5 Present recommendations for variation to operational plans to the designated persons/groups and gain approval

3.6 Implement systems, procedures and records associated with performance in accordance with organisation’s requirements

Learning Outcomes

On completion of this course, you should be able to:

  1. Implement operational plan 
  1. Implement resource acquisition 
  1. Monitor operational performance


Details of Learning Activities

You will learn through a number of planned activities (face to face classes, simulated workplace learning, online learning and other forms of structured teaching and learning). You will be observed and assessed through their planned activities throughout the duration of the course

Teaching Schedule

Delivered in classrooms and simulated laboratories, schedules vary from group to group so schedule is posted on CANVAS for staff and you.

Learning Resources

Prescribed Texts


Other Resources

Students will be able to access course information and learning materials through myRMIT and may be provided with additional materials in class. Lists of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.

Overview of Assessment

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

Assessment Tasks

Before the critical aspects of evidence are considered all prerequisites must be met.




Assessment:Task 1

· Assignment 1 on implementation of an operational plan

Assessment:Task 2

· Assignment 2 on implementing resource acquisition

Assessment: Task 3

· Assignment 3 on monitoring operational performance


Assessment Matrix


Elements/Performance Criteria Covered


Ass 2

Ass 3






















































To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:




Satisfies the learning/competency outcomes of the course

Please refer to to find more information about credit transfer and RPL.


Study and learning Support:


Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:


assignment writing, thesis writing and study skills advice

maths and science developmental support and advice

English language development


Please Refer to find more information about Study and learning Support

Equitable Learning Services (ELS):


If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.

Please refer to to find more information about services offered by Equitable Learning Services (ELS).


Late submission:


If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.

The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.

If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.


Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.


Special consideration:


Please Refer to find more information about special consideration




Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.


Please Refer: to find more information about plagiarism.


Other student Information:


All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.


Course Overview: Access Course Overview