Course Title: Manage business document design and development
Part B: Course Detail
Teaching Period: Term2 2017
Course Code: COMM7332C
Course Title: Manage business document design and development
School: 650T Vocational Business Education
Campus: City Campus
Program: C5375 - Diploma of Business Administration
Course Contact: Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email: sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.
It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBADM506 Manage business document design and development |
Element: |
1 Establish documentation standards |
Performance Criteria: |
1.1 Identify organisational and legislative requirements for information entry, storage, output, and quality of document design and production 1.2 Evaluate organisation’s present and future information technology capability in terms of its impact on document design and production 1.3 Identify types of documents used and required by organisation 1.4 Establish documentation standards and design tasks for organisational documents in accordance with information, budget and technology requirements
|
Element: |
2 Manage template design and development |
Performance Criteria: |
2.1 Ensure standard formats and templates suit the purpose, audience and information requirements of each document 2.2 Ensure document templates enhance readability and appearance, and meet organisational requirements for style and layout 2.3 Test templates, obtain organisational and user feedback, and make amendments as necessary to ensure maximum efficiency and quality of presentation
|
Element: |
3 Develop standard text for documents |
Performance Criteria: |
3.1 Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production 3.2 Match requirements of each document with software functions to allow efficient production of documents 3.3 Test macros to ensure they meet the requirements of each document in accordance with documentation standards
|
Element: |
4 Develop and implement strategies to ensure the use of standard documentation |
Performance Criteria: |
4.1 Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users 4.2 Develop and implement training on the use of standard templates and macros and adjust the content and level of detail to suit user needs 4.3 Produce, circulate, name and store master files and print copies of templates and macros in accordance with organisational requirements
|
Element: |
5 Develop and implement strategies for maintenance and continuous improvement of standard documentation |
Performance Criteria: |
5.1 Monitor use of standard documentation templates and macros, and evaluate the quality of documents produced against documentation standards |
Learning Outcomes
Details of Learning Activities
Learning activities will include in-class discussions and word processing demonstrations, hands on exercises using Lynda.com tutorials to review complex document skills and theory of document design and management of business documents using the Reflective Records business website: http://simbuscommunity.com.au/
Teaching Schedule
Students please note: there are TWO separate tables:
- New Students (See Table A)
- Continuing Students (See Table B)
The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Table A: NEW STUDENTS: | |||
Week |
Date – week commencing |
Topics |
Assessment |
1 |
Monday 3 July |
Orientation Prior to commencement this program level orientation session will comprise of:
Introduction to Course including:
· How to use documents such as policies and procedures from the Simulated Business: http://simbuscommunity.com.au/
|
Task 1
|
2 |
Monday 10 July |
Establish documentation standards 2.1 WHS standards: the ergonomic office http://www.worksafe.vic.gov.au/forms-and-publications/forms-and-publications/officewise-a-guide-to-health-and-safety-in-the-office
2.2 Organisational standards: document design and production processes from http://simbuscommunity.com.au/ and
2.3 Style guides, writing guides at RMIT: http://mams.rmit.edu.au/g3rp8p4yeng21.pdf and K:\BUS\STUDENTSHARE\BusTAFE\Business Administration Simulated Business\2017_SBS Reflective Records\policiesnproced
2.4 Using the RMIT library portal for Lynda.com database, you will register for online access to training modules for this course. · Typing fundamentals · Word 2010 Essential Training · Word 2010 in depth (Mariann Siegert) and · Mail merge in depth (Gini Courter) · Typingmaster tutor (online tool) |
|
3 |
Monday 17 July |
Establish documentation standards 3.1 Introduction to Microsoft Word 3.2 Basic computer terminology 3.3 Basic introductory Microsoft operations 3.4 Software downloads for RMIT students including Microsoft Office 365, see student webpage and IT services |
|
4 |
Monday 24 July |
Establish documentation standards 4.1 Formatting documents 4.2 Presenting business information in standard formats 4.3 File save name conventions Covering textbook Topics 1 and 2 Working with tables |
Consolidation Task 1 |
5 |
Monday 31 July |
Establish documentation standards 5.1 Effective word processing 5.2 Using styles and table of contents 5.3 Using merge Covering textbook Topic 3 Creating templates and designing forms |
Consolidation Task 3 |
6 |
Monday 7 August |
Manage template design and development Business documents Embedding documents from sources Covering textbook Topic 5 standard letter |
|
7 |
Monday 14 August |
Manage template design and development Covering textbook Topic 5 complex mail merge |
Hands-on exercise 7 |
8 |
Monday 21 August |
Manage template design and development Covering textbook Topic 6 Working with long documents |
Consolidation task 6 |
8 |
Monday 28 August
|
MID SEMESTER BREAK
|
|
9 |
Monday 4 September
|
Manage template design and development Covering textbook Topic 8 Inserting charts and smart art |
Consolidation tasks 11 and 12 |
10 |
Monday 11 September
|
Review all Word Tasks and check progress on: · Typing fundamentals · Word 2010 Essential Training · Word 2010 in depth (Mariann Siegert) and · Mail merge in depth (Gini Courter) Perform Typing Test Typingmaster tutor (online tool) |
|
11 |
Monday 18 September
|
Excel: Introduction and effective spreadsheet utilisation Topics 1-3: Basic operations in Microsoft Excel File saving Workbooks Entering data Formatting Editing cell data Entering formulas Entering functions Auto sum Absolute cell references Covering Excel textbook pages 1-14 |
|
12 |
Monday 25 September
|
Excel: Spreadsheet productivity tools and analytical charts and graphics Topics 4-7: Navigating your data Summing and editing your data More efficient data entry Introduction to formatting Covering Excel textbook pages 14-25 |
|
13 |
Monday 2 October |
Excel: Logical functions Topics 8-10 Mathematic principles Create simple formulas More about cell references Creating macros Covering Excel textbook pages 25-32 |
Consolidation tasks 1 and 2 |
14 |
Monday 9 October |
Excel: Functions Topics 11-14 Working with functions Editing formulas and functions Organising your worksheets Covering Excel textbook pages 32-42 |
Consolidation tasks 3 and 4 |
15 |
Monday 16 October |
Excel: viewing and printing your worksheet Topics 15-20 Creating a chart Modifying your worksheet and formatting with style Using pictures and storing workbooks Covering Excel textbook pages 42-70 |
Consolidation task 5
Upload Task 1 to blackboard by Friday 16 October at 5pm. |
16 |
Monday 23 October |
Course review and feedback
|
|
17 |
Monday 5 June |
Special Consideration |
|
Table B: CONTINUING STUDENTS | |||
Week |
Date – week commencing |
Topics |
Assessment |
1 |
Monday 3 July |
Orientation and revision Prior to commencement this program level orientation session will comprise of:
Introduction to the Course including:
How to use documents such as style guide, policies and procedures from the Simulated Business: http://simbuscommunity.com.au/
|
Task 2 – Project: Document Design Framework |
2 |
Monday 10 July |
Using Microsoft PowerPoint including master slides, pasting tables and charts from Excel, and sharing your PowerPoint with others. 2.1 Lynda.com: PowerPoint 2010 essential training with David Diskin. Download your certificate PDF in your name. |
|
3 |
Monday 17 July |
Review PowerPoint Establish documentation standards TypingMaster Topics 2 and 3 textbook Lynda Word 2013: Templates in Depth
|
|
4 |
Monday 24 July |
Establish documentation standards TypingMaster Topic 4 textbook inserting shapes and wordart Lynda.com Building Templates in Word
|
|
5 |
Monday 31 July |
Manage template design and development TypingMaster Topic 7 textbook expanding and enhancing documents Lynda.com Word 2010: Forms in Depth
|
|
6 |
Monday 7 August |
Manage template design and development TypingMaster Topic 9 textbook track changes Lynda.com Word 2010: Styles in Depth
|
|
7 |
Monday 14 August |
Develop standard text for documents TypingMaster Topics 10 and 11 textbook calculations in Word and customising and automating tasks Lynda.com World 2010: Real-World Projects
|
|
8 |
Monday 21 August |
Develop standard text for documents TypingMaster Review theory |
Step 1 due |
8 |
Monday 28 August |
28 August – 3 September Mid-semester break |
|
9 |
Monday 4 September |
Develop standard text for documents TypingMaster Topic 12 creating a master document |
|
10 |
Monday 11 September |
Develop and implement strategies to ensure the use of standard documentation TypingMaster Topic: Project work |
|
11 |
Monday 18 September |
Develop and implement strategies to ensure the use of standard documentation TypingMaster |
Step 2 due |
12 |
Monday 25 September |
Develop and implement strategies for maintenance and continuous improvement of standard documentation TypingMaster Topic: Project work |
|
13 |
Monday 2 October |
Develop and implement strategies for maintenance and continuous improvement of standard documentation TypingMaster Topic: Project work |
Step 3 due |
14 |
Monday 9 October |
Develop and implement strategies for maintenance and continuous improvement of standard documentation TypingMaster Topic: project work |
Step 3 due |
15 |
Monday 16 October |
Develop and implement strategies for maintenance and continuous improvement of standard documentation TypingMaster Topic: project work |
Upload Task 2 |
16 |
23 October |
Course review and feedback
|
|
17 |
30 October |
Special Consideration |
|
Learning Resources
Prescribed Texts
Design and develop complex text documents, Tilde, Microsoft Word 2010 |
9780734607928 |
Produce spreadsheets, Tilde, Custom, Microsoft Excel 2010 |
9780734607980 |
References
Other Resources
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
establish documentation standards to meet organisational requirements
design, test and amend document templates
develop and implement documentation and training to support use of standard templates and macros
monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
describe document production processes
identify costs involved with the implementation of standard documentation
explain the software applications relevant to document design and development in the organisation
identify key provisions of relevant legislation and regulations, codes and standards affecting document production
outline organisational policies and procedures relating to document production
list sources of expertise available externally to the organisation or workgroup.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:
computer hardware and other document production equipment
software applications appropriate to the task
media for production of documents
samples of high quality standard documents.
Assessors must satisfy NVR/AQTF assessor requirements.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Context
You will be using the professional documents from the Simulated Business Website http://simbuscommunity.com.au/
They can include business templates, style guides, policies and procedures, procedure manuals.
Overview
There are two tasks for this course. Task 1 Portfolio consists of ten weeks Microsoft Word and five weeks of Microsoft Excel. One week is course review. This course continues into a second semester, where a final grade is awarded for Task 2: Project document design framework.
You will be using the professional documents from the Simulated Business Website http://simbuscommunity.com.au/
They can include business templates, style guides, policies and procedures, procedure manuals. You may source documents from K:\BUS\STUDENTSHARE\BusTAFE\Business Administration Simulated Business\2017_SBS Reflective Records\policiesnproced and reference the RMIT Style Guide for Writing: http://mams.rmit.edu.au/g3rp8p4yeng21.pdf
New Students |
Continuing Students |
Assessment Task 1 - PORTFOLIO |
Assessment TASK 2 - PROJECT: DOCUMENT DESIGN FRAMEWORK |
|
This assessment is a progressive collection of your weekly work which will be submitted to blackboard in the designated dropbox. You will work in a self-paced manner using the exercise files downloaded by you from the Tilde website www.tilde.com.au. Refer to the textbooks on the procedure to download. You are expected to work through the textbook completing all procedural steps before you attempt the assessable activity. During this time in class you will have demonstrations of technique by the teacher and you will refer to Lynda.com (in RMIT library https://shib.lynda.com/InCommon in order to complete training modules where you will download a pdf certificate in your name. You are also expected to learn the touch-typing technique according to Australian Standard AS2708-2001. You will then be invited to do keyboarding speed tests where a school prize is offered to the student with the best keyboarding technique together with speed and accuracy for the Manage Business Document Design and Development course in 2017. Check the dates in the course guide for submission dates and put the dates in your diary or phone calendar. The final portfolio is then submitted to the dropbox in blackboard by Week 15, Friday 20 October at 5.00pm. The work will be done by you in class. You will receive feedback on each activity that you do for the portfolio, it will give you direction about your standard of performance. At the end of semester 2, you will receive a final grade.
|
This course assessment is titled project:document design framework where you will establish standards for the design and production of organisational documents and manage document design and production processes to ensure agreed standards of the business, Reflective Records within the Simulated Business Community, are met. You can use a range of software packages and your objective is to establish, document and implement consistent standards of document design within Reflective Records. There are three steps to this assessment task. Each step must be completed in full and completed successfully, and then an overall grade will be given for work done this semester and previous semester. You will be graded on completion of competency achieved for Task 2. Due dates are Week 8, 11 and 13-14. Submit the project to the dropbox in blackboard by Week 15,Friday 20 October 2017 at 5.00pm You will work in a self-paced manner using the exercise files downloaded by you from the Tilde website www.tilde.com.au. Refer to the textbooks on the procedure to download. You are expected to work through the textbook completing all procedural steps before you attempt the assessable activity. During this time in class you will have demonstrations of technique by the teacher and you will refer to Lynda.com (in RMIT library https://shib.lynda.com/InCommon in order to complete training modules where you will download a pdf certificate in your name. You are also expected to learn the touch-typing technique according to Australian Standard AS2708-2001. You will then be invited to do keyboarding speed tests where a school prize is offered to the student with the best keyboarding technique together with speed and accuracy for the Manage Business Document Design and Development course in 2017. |
Assessment Matrix
Elements of competency 1-3 are included.
Other Information
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days .More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w (unresolved)
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Re-submissions (VE Programs)
If you are found to be unsuccessful in a Course Assessment Task (or you do not submit/attend) you will be allowed one re-submission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the re-submission.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Grading and re-submissions
Re-submissions do not contribute to your overall grade for the course.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Grading Criteria Task 1 –Portfolio
An indicative grade only will be available at the completion of Semester 1. A final grade cannot be awarded until a student has demonstrated competency in all elements of this course - at the end of Semester 2.
Course Overview: Access Course Overview